|Technical Articles ID:||KB73018|
|Last Modified:||November 17, 2011|
McAfee Host Intrusion Prevention 7.0
McAfee VirusScan Enterprise 8.8
McAfee VirusScan Enterprise 8.7i
Microsoft Windows XP
This issue is likely to affect multiple McAfee products. These will be added as information becomes available.
MFEVTPS.exe uses an increasing amount of memory. This issue occurs despite having installed Hotfix 660014, which was released to address a specific high memory usage issue with MFEVTPS.exe. The same symptoms still occur due to a Microsoft update to CRYPT32.DLL.
NOTE: To date McAfee has observed this symptom only on Windows XP systems.
Microsoft has a solution available for this issue. See: http://support.microsoft.com/kb/2641690.
McAfee also strongly advises you to install Patch 1 or later for VirusScan Enterprise 8.8.
NOTE: The MFEVTP service (mfevtps.exe) is not a service that can readily be stopped and started to reset memory usage to original levels. This is the reason for the computer restart.
The rate of memory increase is entirely dependent on system utilization and the requirement for McAfee to invoke cryptographic APIs to validate and verify system calls being made that utilize McAfee code. Internal testing has shown a reboot might be required after about five days because mfevtps.exe memory usage reaches a level that noticeably impacts system performance (more than 1 GB).
Rate this Page
Please take a moment to complete this form to help us better serve you.