Failed to ImpersonateLoggedOnUser. Error code 718

技术文章 ID: KB50297
上次修改时间: 2/10/2021

环境

McAfee Agent (MA) 5.x
McAfee VirusScan Enterprise (VSE) 8.x

问题

You see the following error in the Agent_<computer_name>.log file when you try to start UpdaterUI:

E #xxxx UsrSpCt Failed to ImpersonateLoggedOnUser. Error code 718

NOTE: The default location for Agent_<computername>.log is C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework\Db.

问题

You see the following error in the UpdaterUI_<computername>.log file when trying to start UpdaterUI:

I #xxxx AgtMon CUpdateUIModule -- Failed to create interfaces hr=0xffffffdf

NOTE: The default location for UpdaterUI_<computer_name>.log is C:\Documents and Settings\<logged on account>\Local Settings\Temp\NAILogs.

系统更改

Default DCOM permissions have been modified.

解决方案

Reset the DCOM permissions to the default settings, so the McAfee services can start successfully:

Click Start, Run, type gpedit.msc, and press Enter. The Group Policy Object Editor starts.
Expand Computer Configuration, Windows Settings, Security Settings, Local Policies, Security Options.
Under Security Options, double-click DCOM: Machine Access Restrictions in Security Descriptor Definition Language (SDDL) syntax.
Click Edit Security.
Select ANONYMOUS LOGON and click Allow for Local Access.
Select Everyone and select Allow for Local Access and Remote Access.
Click OK, and then click OK again to save your changes.
Under Security Options, double-click DCOM: Machine Launch Restrictions in Security Descriptor Definition Language (SDDL) syntax.
Click Edit Security.
Select Administrators and select Allow for Local Launch, Remote Launch, Local Activation, and Remote Activation.
Select Everyone and select Allow for Local Launch and Local Activation.
Click OK, and then OK again to save your changes.
Close the Group Policy Object Editor.

受影响的产品

Configuration
McAfee Agent 5.7.x
McAfee Agent 5.6.x

语言:

此文章有以下语言版本：

English United States
Spanish Spain
French
Italian
Japanese
Portuguese Brasileiro
Chinese Simplified

技术术语词汇表

突出显示词汇表术语

请花点时间浏览一下我们的技术术语词汇表。

Knowledge Center

Failed to ImpersonateLoggedOnUser. Error code 718

环境

问题

问题

系统更改

解决方案

受影响的产品

语言:

技术术语词汇表

Title

Title

Knowledge Center

Failed to ImpersonateLoggedOnUser. Error code 718

环境

问题

问题

系统更改

解决方案

受影响的产品

语言:

技术术语词汇表

选择您的区域

Title

Title