McAfee Common Framework returned error fffff9bc @ 3

技術的な記事 ID: KB50993
最終更新: 7/20/2020

環境

McAfee VirusScan Enterprise (VSE) 8.8

問題

The following error is reported when VSE performs an AutoUpdate:

McAfee Common Framework returned error fffff9bc @ 3
Failed to initialize common updater subsystem. Make sure the McAfee Framework service is running.

This error can occur when you use either of the following AutoUpdate methods:

Right-click the McShield icon in the notification area and click Update Now.
Right-click AutoUpdate in the VirusScan Console and click Start.

解決策

Re-register the Common Framework and Windows DLL files

Usually, this issue is resolved by re-registering the DLL files in the McAfee Common Framework folder and the Windows System32 folder.

Stop the McAfee Framework service:
1. You must temporarily disable Access Protection (AP) in the VirusScan Enterprise 8.x console to stop the service. For details, see KB52204.
2. Press Windows+R, type services.msc, and then click OK.
3. Right-click the McAfee Framework Service and select Stop.
4. Close the Services window.
Register all DLL files in the Common Framework folder:
1. Press Windows+R, type cmd, and then click OK to open a command window.
2. To navigate to the Common Framework folder, type the following command and press Enter:
  
  cd c:\Program Files\Network Associates\Common Framework
  
  NOTE: It is the default installation directory. If you specified a different directory during installation, use that location instead.
3. To re-register the files, type the following command and press Enter:
  
  for %m in (*.dll) do regsvr32 /s %m
4. Wait for the DLL registrations to take place.
Register all DLL files in %SystemRoot%\System32:
1. To navigate to the System32 folder, type the following command and press Enter:
  
  cd %SystemRoot%\System32
2. To register all files in the System32 folder, type the following command and press Enter:
  
  for %m in (*.dll) do regsvr32 /s %m
3. Wait for the DLL registrations to take place, and then close the command prompt window.
Start the McAfee Framework Service:
1. Press Windows+R, type services.msc, and then click OK.
2. Right-click the McAfee Framework Service and click Start.
3. Close the Services window.
4. Initiate an AutoUpdate.
5. Re-enable Access Protection.

影響を受ける製品

VirusScan Enterprise 8.8

言語:

この記事は、次の言語で表示可能です:

English United States
Japanese

技術用語集

用語集にある用語をハイライトする

当社の技術用語集を参照してください。

Knowledge Center

McAfee Common Framework returned error fffff9bc @ 3

環境

問題

解決策

影響を受ける製品

言語:

技術用語集

Title

Title

Knowledge Center

McAfee Common Framework returned error fffff9bc @ 3

環境

問題

解決策

影響を受ける製品

言語:

技術用語集

地域を選択してください

Title

Title