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Supported Platforms, Environments, and Operating Systems for SiteAdvisor Enterprise
Technical Articles ID:  KB51244
Last Modified:  8/19/2015
Rated:


Environment

McAfee SiteAdvisor Enterprise (SAE) 3.5, 3.0

Summary

As manufacturers release new operating systems, platforms, and Service Packs, the original Product Guides might not reflect the current Intel Security support policy for those platforms.

Most of the following information is available in the SAE Product Installation Guides, Release Notes, and Readme.txt files. However, some of the information is available only in Product Management Statements published in the Knowledge Base.

Release information

 
Product version
Released
Release Notes
Known
Issues
Client
Version
SiteAdvisor
Extension
(SAE)
Web Filtering
Extension
(WFE)
License
Extension
SAE 3.5 Patch 3 Hotfix 1015409 Jan 2015 PD25669 3.5.0.1278
SAE 3.5 Patch 3 Jan 2015 PD25670 3.5.0.1228 3.5.0.333
SAE 3.5 Patch 2 Hotfix 923218 7 Mar 2014 KB81593 See RTW 3.5.0.1204 3.5.0.311 - -
SAE 3.5 Patch 2 Hotfix 836656 6 Dec 2013 KB81086 See RTW 3.5.0.1195 -
SAE 3.5 Patch 2 Hotfix 907783 5 Sep 2013 KB79563 See RTW 3.5.0.1166 -
SAE 3.5 Patch 2 (RTW) 4 Aug 2013 PD24664 KB78762 3.5.0.1121 3.5.0.306 3.5.0.159 1.0.0.135
SAE 3.5 Patch 1 Hotfix 874811 3 July 2013 KB79564 See RTW 3.5.0.1142 - - -
SAE 3.5 Patch 1 Extensions (repost) 2 Apr 2013 n/a See RTW - 3.5.0.290 3.5.0.158 1.0.0.134
SAE 3.5 Patch 1 Hotfix 809552 Apr 2013 PD24295 See RTW 3.5.0.1021 3.5.0.284 - -
SAE 3.5 Patch 1 Hotfix 830959 Mar 5, 2013 PD24299 See RTW 3.5.0.961 - - -
SAE 3.5 Patch 1 Hotfix 788673 (repost) Jan 27, 2013 PD24179 See RTW 3.5.0.935 3.5.0.253 3.5.0.153 1.0.0.122
SAE 3.5 Patch 1 (RTW) 1 Sep 2012 PD23979 KB75184 3.5.0.724 3.5.0.217 3.5.0.147 1.0.0.118
SAE 3.5 Hotfix 785308 Jul 2012 PD24346 See RTW 3.5.0.730 - - -
SAE 3.5 (RTW) Nov 2011 PD23520 KB73128 3.5.0.573 3.5.0.195 3.5.0.141 1.0.0.118 
               
SAE Plus 3.0 Patch 3 Hotfix 692394
Sep 2011 KB72879 See RTW 3.0.0.668 - - -
SAE Plus 3.0 Patch 3 (RTW)
Jun 2011 PD23162 KB72058 3.0.0.638 - - -
SAE Plus 3.0 Patch 2 (RTW)
Apr 2010 KB68846 3.0.0.561 - - -
SAE Plus 3.0 Patch 1 (RTW)
Dec 2009 KB67608 3.0.0.539 - - -
SAE Plus 3.0 (RTW)
Dec 2009 - 3.0.0.476 - - -
 
n/a = not available
RTS = Released to Support

1 For a list of resolved issues, see article KB75723.
2 Extension repost for SAE to support ePO 4.x/5.x.
3 Patch 1 HF874811 added support for Windows 7 IE 10. Upgrading to Patch 2 will lose support for Windows 7 IE 10. Refer to the article for details about obtaining the hotfix.
4 New features and support for IE 10 on Windows 8 and 2012.
The Patch 2 package installs on systems without SAE installed and upgrades systems with SAE installed.
NOTE: Policies are not enforced on Windows 8 or Server 2012 unless extension 3.5.0.306 is checked in.
5 Patch 2 HF907783 added support for Windows 7 IE 10 support. Refer to the article for details about obtaining the hotfix.
6 IMPORTANT: Hotfix 836656 adds support only for IE 11 on Windows 8.1 and Server 2012 R2. Refer to the article in the Release Information table for details about obtaining the hotfix.
7 Patch 2 HF923218 adds support for Internet Explorer 11 on Windows 7, Windows 8.1, and Server 2012 R2. It also adds support for Firefox versions 26, 27, 28, and Chrome 33. Refer to the article for details about how to obtain the hotfix.


Supported operating systems and platforms
The SAE client supports the following Microsoft platforms.

Workstations

 
Microsoft Operating System
Windows
Service Pack
SAE 3.5 
Patch 4
SAE 3.5
Patch 3
SAE 3.5
Patch 2
SAE 3.5
Patch 1
SAE
3.5
SAE+
3.0
Windows 10 (scheduled for release late 2015)8 - Yes 8 No No No No No
Windows 8.1 - Yes Yes Yes 6,7 No No No
Windows 8  - Yes Yes Yes 5 Yes 4 No No
Windows 7 32-bit/64-bit (all editions) 
 - Yes Yes Yes Yes Yes
Yes 1
Windows Vista 32-bit/64-bit (all editions) 
1 Yes Yes Yes Yes Yes Yes
Windows XP Professional 32-bit/64-bit (EOL)
1, 2, or 3 Yes Yes Yes 3 Yes 3 Yes 3 Yes 2
Windows XP Home (EOL)
- No No No No No No
Windows 2000 Professional (EOL)
- No No No No No No
Windows NT Workstation (EOL)
- No No No No No No
 

1 Windows 7 SP1 support is included with SAE 3.0 Patch 3.
2 Windows XP Professional 32-bit requires Service Pack 1 or later. On 64-bit, Service Pack 2 is required with McAfee Agent 4.5 (EOL).
3 Windows XP Professional 32-bit/64-bit requires Service Pack 2 or later.
4 Support for Windows 8 RTM is included in SAE 3.5 Patch 1. Support for Windows 8 RTW is included in Hotfix 788673 and 809552 for SAE 3.5 Patch 1.
5 SAE works only in IE 10 launched from the desktop. IE launched from Metro interface does not allow the SAE browser helper objects to load.
6 SAE 3.5 Patch 2 HF836656 and HF923218 are available to support IE 11 on Windows 8.1. Refer to the article in the Release Information table for details about how to obtain the hotfix.
7 SAE 3.5 Patch 2 HF923218 supports Win 8.1 update 1. Refer to the article in the Release Information table for details about how to obtain hotfix.
8 Target support date for Windows 10 is Q3 2015. SAE 3.5 will require Patch 4 to support Windows 10 after it is officially released. Patch 4 is not currently available. Patch 4 is targeted for RTW in Q3 2015.

 
Servers

Microsoft Operating System
Windows
Service Pack
SAE 3.5
Patch 2
SAE 3.5
+
SAE 3.5
Patch 1
SAE+ 3.0
Windows 2012 Server R2   No 2 No No
Windows 2012 Server - Yes Yes 1 No
Windows 2008 Server R2 - Yes Yes Yes
Windows 2008 Server 32-bit/64-bit - Yes Yes
Yes
Windows 2003 Server Enterprise
1 Yes Yes
Yes
Windows 2003 Server Standard
1 Yes Yes
Yes
Windows 2003 Server Web
1 Yes Yes
Yes
Windows 2000 Data Center (EOL)
- No No
No
Windows 2000 Advanced Server (EOL)
- No No
No
Windows 2000 Server (EOL)
- No No
No
Windows NT Server (EOL)
- No No
No
1 Support for Windows 2012 server is included in SAE 3.5 Patch 1 hotfix 788673 and 809552.
2 SAE 3.5 Patch 2 HF836656 is available to support IE 11 on Server 2012 R2. The hotfix is currently available from Technical Support.
 
 
SAE browser support
IMPORTANT:
  • Because of the frequency of Chrome and Firefox updates, support for the latest Chrome and Firefox version are based on having the latest SAE hotfix or patch installed. 
  • 64-bit browsers are not supported with SAE+ 3.0 and SAE 1.7 (EOL). SAE 3.5 supports 64-bit versions and 32-bit versions of the browser.
Browser SAE 3.5
Patch 4 8
SAE 3.5
Patch 3 
HF1015409
SAE 3.5
Patch 2
HF923218
SAE 3.5
Patch 2
SAE 3.5
Patch 1
SAE 3.5
SAE+ 3.0
Edge No No No No No No No
Internet Explorer 11.0 Yes Yes Yes 6 No No No No
Internet Explorer 10.0 Yes Yes Yes Yes 2, 5 Yes 2, 5 No No
Internet Explorer 9.0
Yes Yes Yes Yes Yes Yes Yes 4
Internet Explorer 8.0
Yes Yes Yes Yes Yes Yes Yes
Internet Explorer 7.0
Yes Yes Yes Yes Yes Yes Yes
Internet Explorer 6.0
No No Yes Yes 1, 3 Yes 1, 3 Yes 1, 3
Yes 3
Mozilla Firefox (current version) Yes 10 Yes 10 Yes 7 No No No No
Mozilla Firefox ESR Yes 9 No No No No No No
Google Chrome (current version) Yes Yes11 No No No No No

1 Requires Windows XP SP2 or later.
2 Internet Explorer 10 is supported on Windows 8 with Patch 2. HF907783 adds support for Windows 7 IE 10.
3 Requires Microsoft Internet Explorer 6.0 with SP1 or later.
4 Requires SAE 3.0 Patch 3 or later. 
5 SAE 3.5 does not support IE 10 Enhanced Protection Mode. See KB76802.
6 Support for IE 11 on Windows 7, Windows 8.1, and Server 2012 R2.
7 For information about Firefox 26, see KB79967.
8 SAE 3.5 Patch 4 is not currently available. Patch 4 is targeted for RTW in Q3 2015.
9 A post SAE 3.5 Patch 4 hotfix will support Mozilla Firefox 31 ESR and Firefox 38 ESR.
10 Firefox 40 and higher are not compatible with SAE 3.5. A hotfix in Q4, expected after SAE 3.5 Patch 4 releases, will change the SAE Firefox extension to support Firefox 40. See KB84982.
11 SAE does not function with Chrome on XP systems. Additionally, some non-English versions of Chrome will not load the SAE extension. These issues will be corrected in SAE 3.5 patch 4.


 
SAE search engine support

Search Engine Comments
AOL
SiteAdvisor also supports localized versions of this engine.
Ask
SiteAdvisor also supports localized versions of this engine.
Baidu
 
Biglobe
 
Comcast
 
Cox
 
Excite Japan  
Gmx
 
Goo  
Google SiteAdvisor also supports localized versions of this engine.
MSN SiteAdvisor also supports localized versions of this engine.
MSNLive
SiteAdvisor also supports localized versions of this engine.
Myway
 
Sky
 
Sonet
 
Terra
Includes br, mx, pe, cl, and co.
UOL
Includes br and ar.
Web.de
 
Yahoo
SiteAdvisor also supports localized versions of this engine. 


Email client support

Email Client SAE 3.5 Patch 4 SAE 3.5 Patches 1, 2, or 3
Outlook 2007 No Yes
Outlook 2010 Yes Yes
Outlook 2013 Yes No
Outlook 2016 No No
GMAIL Yes Yes
Yahoo web mail Yes Yes

NOTE: 64-bit Outlook clients are not supported.


ePolicy Orchestrator (ePO) support
Point Product version
SAE 3.5
Patches 2 and 3
SAE 3.5.0
Patch 1
Repost
extension
SAE 3.5.0
 
 
SAE + 3.0
SAE 1.0
SAE 1.5
SAE 1.6
SAE 1.7
SAE+ 2.0
ePO 5.1 Yes Yes No No EOL
ePO 5.0 (EOL) Yes Yes No No EOL
ePO 4.6 (EOL December 31, 2015)
Yes Yes Yes 1
Yes
EOL

1 SAE 3.5 requirement: Client: McAfee Agent 4.6 Patch 1.
 
McAfee Agent version support
MA version SAE 3.5
SAE 3.0
5.0 Yes No
4.8 Yes Yes
4.6 (EOL March 31, 2015) Yes Yes




Minimum hardware system requirements
Hardware  SAE 3.5.x
SAE+ 3.0
SAE 1.0
SAE 1.5
SAE 1.6
SAE 1.7
SAE+ 2.0
Memory
256 MB
256 MB
EOL
Processor 
Intel® 350 MHz
(or compatible)
Intel 350 MHz
(or compatible)
EOL
Free Disk 250 MB 250 MB EOL

SAE product version pairing information
SAE Plus has the ability to enforce blocking on yellow or red rated sites. 
SAE 1.7 is the same as 3.0, but without enforcement on yellow or red sites. EOL
SAE 1.6 is the same as 2.0, but without enforcement on yellow or red sites. EOL
SAE 1.x did not include enforcement. EOL
For additional information on SAE, see http://www.mcafee.com/us/products/siteadvisor-enterprise.aspx.

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