Loading...

Knowledge Center


Supported platforms, environments, and operating systems for SiteAdvisor Enterprise
Technical Articles ID:  KB51244
Last Modified:  7/27/2016
Rated:


Environment

McAfee SiteAdvisor Enterprise (SAE) 3.5

Summary

As manufacturers release new operating systems, platforms, and Service Packs, the original Product Guides might not reflect the current Intel Security support policy for those platforms.

Most of the following information is available in the SAE Product Installation Guides, Release Notes, and Readme.txt files. However, some of the information is available only in Product Management Statements published in the Knowledge Base.

Release information
   
Product version
Released
Release Notes
Known
Issues
Client
Version
SiteAdvisor
Extension
(SAE)
Web Filtering
Extension
(WFE)
License
Extension
SAE 3.5 Patch 5 Jul 2016 PD26397 KB86824 3.5.0.1443 3.5.0.359
SAE 3.5 Patch 4 HF1076106 Feb 2016 PD26269 - 3.5.0.1406 - - -
SAE 3.5 Patch 4 Oct 2015 KB85400 3.5.0.1364 3.5.0.353 3.5.0.168 1.0.0.142
SAE 3.5 Patch 3 Hotfix 1015409 Jan 2015 PD25669 KB84698 3.5.0.1278 - - -
SAE 3.5 Patch 3 Oct 2014 PD26213 KB83736 3.5.0.1228 3.5.0.333 - -
SAE 3.5 Patch 2 Hotfix 923218 7 Mar 2014 KB81593 See RTW 3.5.0.1204 3.5.0.311 - -
SAE 3.5 Patch 2 Hotfix 836656 6 Dec 2013 KB81086 See RTW 3.5.0.1195 -
SAE 3.5 Patch 2 Hotfix 907783 5 Sep 2013 KB79563 See RTW 3.5.0.1166 -
SAE 3.5 Patch 2 (RTW) 4 Aug 2013 PD24664 KB78762 3.5.0.1121 3.5.0.306 3.5.0.159 1.0.0.135
SAE 3.5 Patch 1 Hotfix 874811 3 Jul 2013 KB79564 See RTW 3.5.0.1142 - - -
SAE 3.5 Patch 1 Extensions (repost) 2 Apr 2013 n/a See RTW - 3.5.0.290 3.5.0.158 1.0.0.134
SAE 3.5 Patch 1 Hotfix 809552 Apr 2013 PD24295 See RTW 3.5.0.1021 3.5.0.284 - -
SAE 3.5 Patch 1 Hotfix 830959 Mar 5, 2013 See RTW 3.5.0.961 - - -
SAE 3.5 Patch 1 Hotfix 788673 (repost) Jan 27, 2013 PD24179 See RTW 3.5.0.935 3.5.0.253 3.5.0.153 1.0.0.122
SAE 3.5 Patch 1 (RTW) 1 Sep 2012 PD23979 KB75184 3.5.0.724 3.5.0.217 3.5.0.147 1.0.0.118
SAE 3.5 Hotfix 785308 Jul 2012 PD24346 See RTW 3.5.0.730 - - -
SAE 3.5 (RTW) Nov 2011 PD23520 KB73128 3.5.0.573 3.5.0.195 3.5.0.141 1.0.0.118 
 
n/a = not available
RTS = Released to Support
RTW = Released to World

1 For a list of resolved issues, see KB75723.
2 Extension repost for SAE to support ePO 4.x/5.x.
3 Patch 1 HF874811 added support for Windows 7 Internet Explorer (IE) 10. Upgrading to Patch 2 will lose support for Windows 7 IE 10. Refer to the article for details about obtaining the hotfix.
4 New features and support for IE 10 on Windows 8 and 2012.
The Patch 2 package installs on systems without SAE installed and upgrades systems with SAE installed.
NOTE: Policies are not enforced on Windows 8 or Server 2012 unless extension 3.5.0.306 is checked in.
5 Patch 2 HF907783 added support for Windows 7 IE 10 support. Refer to the article for details about obtaining the hotfix.
6 IMPORTANT: Hotfix 836656 adds support only for IE 11 on Windows 8.1 and Server 2012 R2. Refer to the article in the Release Information table for details about obtaining the hotfix.
7 Patch 2 HF923218 adds support for IE 11 on Windows 7, Windows 8.1, and Server 2012 R2. It also adds support for Firefox versions 26, 27, 28, and Chrome 33. Refer to the article for details about how to obtain the hotfix.


Supported operating systems and platforms
The SAE client supports the following Microsoft platforms.

Workstations

 
Microsoft Operating System
Windows
Service Pack
SAE 3.5 
Patch 4
SAE 3.5
Patch 3
SAE 3.5
Patch 2
SAE 3.5
Patch 1
SAE
3.5
Windows 10 5 - Yes 5 No No No No
Windows 8.1 - Yes Yes Yes 3, 4
No No
Windows 8  - Yes Yes Yes 2 Yes 1 No
Windows 7 32-bit/64-bit (all editions) 
 - Yes Yes Yes Yes Yes
Windows Vista 32-bit/64-bit (all editions) 
1 Yes Yes Yes Yes Yes
 

1 Support for Windows 8 RTM is included in SAE 3.5 Patch 1. Support for Windows 8 RTW is included in Hotfix 788673 and 809552 for SAE 3.5 Patch 1.
2 SAE works only in IE 10 launched from the desktop. IE launched from Metro interface does not allow the SAE browser helper objects to load.
3 SAE 3.5 Patch 2 HF836656 and HF923218 are available to support IE 11 on Windows 8.1. Refer to the article in the Release Information table for details about how to obtain the hotfix.
4 SAE 3.5 Patch 2 HF923218 supports Win 8.1 update 1. Refer to the article in the Release Information table for details about how to obtain hotfix.
5 SAE 3.5 requires Patch 4 to support Windows 10.

 
Servers

Microsoft Operating System
Windows
Service Pack
SAE 3.5
Patch 2
SAE 3.5
+
SAE 3.5
Patch 1
Windows 2012 Server R2   No 2 No
Windows 2012 Server - Yes Yes 1
Windows 2008 Server R2 - Yes Yes
Windows 2008 Server 32-bit/64-bit - Yes Yes
1 Support for Windows 2012 server is included in SAE 3.5 Patch 1 hotfix 788673 and 809552.
2 SAE 3.5 Patch 2 HF836656 is available to support IE 11 on Server 2012 R2. The hotfix is currently available from Technical Support.
 
 
SAE browser support
IMPORTANT:
  • Because of the frequency of Chrome and Firefox updates, support for the latest Chrome and Firefox versions are based on having the latest SAE hotfix or patch installed. 
  • SAE 3.5 supports 64-bit versions of Chrome and IE. Firefox 64-bit is not supported.
Browser SAE 3.5
Patch 4
SAE 3.5
Patch 3 
HF1015409
SAE 3.5
Patch 2
HF923218
SAE 3.5
Patch 2
SAE 3.5
Patch 1
SAE 3.5
Edge No No No No No No
IE 11.0 Yes Yes Yes 3 No No No
IE 10.0 Yes Yes Yes Yes 1, 2 Yes 1, 2 No
IE 9.0
Yes Yes Yes Yes Yes Yes
Mozilla Firefox (current version) Yes  Yes
Yes 4 No No No
Mozilla Firefox Developer edition No 6 No 6 No 6 No 6 No 6 No 6
Mozilla Firefox ESR Yes 5 No No No No No
Firefox protected by MS EMET
(Enhanced Mitigation Experience Toolkit
No No No No No No
Google Chrome (current version) Yes Yes No No No No

1 IE 10 is supported on Windows 8 with Patch 2. HF907783 adds support for Windows 7 IE 10.
2 SAE 3.5 does not support IE 10 Enhanced Protection Mode. See KB76802.
3 Support for IE 11 on Windows 7, Windows 8.1, and Server 2012 R2.
4 For information about Firefox 26, see KB79967.
5 SAE 3.5 Patch 4 released in October 2015 supporting Mozilla Firefox 31 ESR and Firefox 38 ESR.
6 Firefox Developer edition is currently not supported, as it currently includes the e10s feature. See https://wiki.mozilla.org/Electrolysis for details.

 
SAE search engine support

Search Engine Comments
AOL
SiteAdvisor also supports localized versions of this engine.
Baidu
 
Biglobe
 
Comcast
 
Cox
 
Excite Japan  
Gmx
 
Goo  
Google SiteAdvisor also supports localized versions of this engine.
MSN SiteAdvisor also supports localized versions of this engine.
MSNLive
SiteAdvisor also supports localized versions of this engine.
Myway
 
Sky
 
Sonet
 
Terra
Includes br, mx, pe, cl, and co.
UOL
Includes br and ar.
Web.de
 
Yahoo
SiteAdvisor also supports localized versions of this engine. 


Email client support

Email Client SAE 3.5 Patch 4 SAE 3.5 Patches 1, 2, or 3
Outlook 2007 No Yes
Outlook 2010 Yes Yes
Outlook 2013 Yes No
Outlook 2016 No No
GMAIL Yes Yes
Yahoo web mail Yes Yes

NOTE: 64-bit Outlook clients are not supported.


ePolicy Orchestrator (ePO) support
Point Product Version
SAE 3.5 Patch 4 SAE 3.5 Patch 3 SAE 3.5
Patch 2
SAE 3.5.0
Patch 1
Repost
extension
SAE 3.5.0
 
 
ePO 5.3 Yes Yes No No No
ePO 5.1 Yes Yes Yes Yes No

 
McAfee Agent version support
MA Version SAE 3.5 Patch 4 SAE 3.5 Patch 3 SAE 3.5 Patch 2 SAE 3.5 Patch 1 SAE 3.5
5.0.2 Yes Yes Yes No No
5.0.1 Yes Yes No No No
5.0 No No Yes Yes Yes
4.8 Yes Yes Yes Yes Yes
 
 
Minimum hardware system requirements
Hardware  SAE 3.5.x
Memory
256 MB
Processor 
Intel® 350 MHz
(or compatible)
Free Disk 250 MB

Rate this document

Did this article resolve your issue?

Please provide any comments below

Beta Translate with

Select a desired language below to translate this page.

Glossary of Technical Terms


Highlight Glossary Terms

Please take a moment to browse our Glossary of Technical Terms.