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Supported platforms, environments, and operating systems for SiteAdvisor Enterprise
Technical Articles ID:   KB51244
Last Modified:  5/29/2019
Rated:


Environment

McAfee SiteAdvisor Enterprise (SAE) 3.5

Summary

As manufacturers release new operating systems, platforms, and Service Packs, the original Product Guides might not reflect the current support policy for those platforms.

Most of the following information is available in the SAE Product Installation Guides, Release Notes, and Readme.txt files. But, some of the information is available only in Product Management Statements published in the Knowledge Base.

Recent updates to this article
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Date Update
May 29, 2019 Updated for Windows 10 May 2019 Update (version 1903) and Windows 10 October 2018 Update (version 1809).
July 10, 2018 Updated the "Release information" section with SAE 3.5 Patch 6 Extension Hotfix 1239261.
May 4, 2018 Changed Windows 10 Spring Creators Update to Windows 10 April 2018 Update.
April 30, 2018 Added that SAE 3.5 Patch 6 supports Windows 10 April 2018 Update.
April 24, 2018 Updated for SAE 3.5 Patch 6.
 
Release information
   
Product version
Released
Release Notes
Known
Issues
Client
Version
SiteAdvisor
Extension
(SAE)
Web Filtering
Extension
(WFE)
License
Extension
SAE 3.5 Patch 6 Extension Hotfix 1239261 July 2018 PD27550 KB86824 - 3.5.0.397 - -
SAE 3.5 Patch 6 April 2018 PD27550 KB86824 3.5.0.1508 3.5.0.395 3.5.0.184 1.0.0.158
SAE 3.5 Patch 5 Repost 4 11 February 2018 PD27499 KB86824 3.5.0.1498 - - -
SAE 3.5 Patch 5 Repost 3 10 November 2017 PD26397 KB86824 3.5.0.1476 3.5.0.375 3.5.0.182 1.0.0.155
SAE 3.5 Patch 5 Repost 2 9 March 2017 PD27507 KB86824 3.5.0.1467 - - -
SAE 3.5 Patch 5 Repost 8 December 2016 PD27509 KB86824 3.5.0.1460 - - -
SAE 3.5 Patch 5 July 2016 PD27508 KB86824 3.5.0.1443 3.5.0.359 - -
SAE 3.5 Patch 4 HF1076106 February 2016 PD26269 KB86824 3.5.0.1406 - - -
SAE 3.5 Patch 4 October 2015 KB86824 3.5.0.1364 3.5.0.353 3.5.0.168 1.0.0.142
SAE 3.5 Patch 3 Hotfix 1015409 January 2015 PD25669 KB86824 3.5.0.1278 - - -
SAE 3.5 Patch 3 October 2014 PD26213 KB86824 3.5.0.1228 3.5.0.333 - -
SAE 3.5 Patch 2 Hotfix 923218 7 March 2014 KB81593 KB86824 3.5.0.1204 3.5.0.311 - -
SAE 3.5 Patch 2 Hotfix 836656 6 December 2013 KB81086 KB86824 3.5.0.1195 -
SAE 3.5 Patch 2 Hotfix 907783 5 September 2013 KB79563 KB86824 3.5.0.1166 -
SAE 3.5 Patch 2 (GA) 4 August 2013 PD24664 KB86824 3.5.0.1121 3.5.0.306 3.5.0.159 1.0.0.135
SAE 3.5 Patch 1 Hotfix 874811 3 July 2013 KB79564 KB86824 3.5.0.1142 - - -
SAE 3.5 Patch 1 Extensions (Repost) 2 April 2013 n/a KB86824 - 3.5.0.290 3.5.0.158 1.0.0.134
SAE 3.5 Patch 1 Hotfix 809552 April 2013 PD24295 KB86824 3.5.0.1021 3.5.0.284 - -
SAE 3.5 Patch 1 Hotfix 830959 March 5, 2013 n/a KB86824 3.5.0.961 - - -
SAE 3.5 Patch 1 Hotfix 788673 (Repost) January 27, 2013 PD24179 KB86824 3.5.0.935 3.5.0.253 3.5.0.153 1.0.0.122
SAE 3.5 Patch 1 (GA) 1 September 2012 PD23979 KB86824 3.5.0.724 3.5.0.217 3.5.0.147 1.0.0.118
SAE 3.5 Hotfix 785308 July 2012 PD24346 KB86824 3.5.0.730 - - -
SAE 3.5 (GA) November 2011 PD23520 KB86824 3.5.0.573 3.5.0.195 3.5.0.141 1.0.0.118 
 
n/a = not available
RTS = Released to Support
GA = General Availability
 
1 For a list of resolved issues, see KB75723.
2 Extension Repost for SAE to support ePO 5.x.
3 SAE 3.5 Patch 1 HF874811 adds support for Internet Explorer (IE) 10 on Windows 7. Upgrading to Patch 2 loses support for IE 10 on Windows 7. See the article for details about obtaining the hotfix.
4 New features and support for IE 10 on Windows 8 and Windows Server 2012.
The Patch 2 package installs on systems without SAE installed and upgrades systems with SAE installed.
NOTE: Policies are not enforced on Windows 8 or Windows Server 2012 unless extension 3.5.0.306 is checked in.
5 SAE 3.5 Patch 2 HF907783 adds support for IE 10 on Windows 7. See the article for details about obtaining the hotfix.
6 IMPORTANT: SAE 3.5 Patch 2 Hotfix 836656 adds support only for IE 11 on Windows 8.1 and Windows Server 2012 R2. See the article for details about obtaining the hotfix.
7 SAE 3.5 Patch 2 HF923218 adds support for IE 11 on Windows 7, Windows 8.1, and Windows Server 2012 R2. It also adds support for Firefox versions 26, 27, and 28, and Chrome 33. See the article for details about obtaining the hotfix.
8 Repost released to address SB10180.
9 Repost 2 released to support Firefox 51 and later.
10 Repost 3 released to address a searching issue in Chrome Omnibox.
11 Repost 4 released to address a Firefox issue where SAE is bypassed by displaying a JS Modaldialog box.


Supported operating systems and platforms
The SAE client supports the following Microsoft platforms.

Workstations
 
Microsoft Operating System
Windows
Service Pack
SAE 3.5
Patch 6
SAE 3.5
Patch 5 Repost 2/3/4
SAE 3.5
Patch 5 Repost
SAE 3.5 
Patch 4
SAE 3.5
Patch 3
SAE 3.5
Patch 2
SAE 3.5
Patch 1
SAE
3.5
Windows 10 May 2019 Update - version 1903 - Yes No No No No No No No
Windows 10 October 2018 Update - version 1809   Yes No No No No No No No
Windows 10 April 2018 Update - version 1803 - Yes No No No No No No No
Windows 10 Fall Creators Update - version 1709 - Yes Yes No No No No No No
Windows 10 Creators Update - version 1703 - Yes Yes No No No No No No
Windows 10 Anniversary Update - version 1607 - Yes Yes Yes No No No No No
Windows 10 November Update - version 1511 - Yes Yes Yes No No No No No
Windows 10 - Yes Yes Yes Yes No No No No
Windows 8.1 - Yes Yes Yes Yes Yes Yes 3, 4 No No
Windows 8  - No No No Yes Yes Yes 2 Yes 1 No
Windows 7 32-bit/64-bit (all editions) 
1 Yes Yes Yes Yes Yes Yes Yes Yes
Windows Vista 32-bit/64-bit (all editions) 
2 Yes Yes Yes Yes Yes Yes Yes Yes
 
 
1 Support for Windows 8 Release to Manufacturing (RTM) is included in SAE 3.5 Patch 1. Support for Windows 8 Release to Web (RTW) is included in SAE 3.5 Patch 1 Hotfix 788673 and Hotfix 809552. See the article in the "Release information" table for details about how to obtain the hotfixes.
2 SAE works only in IE 10 started from the desktop. IE started from Metro interface does not allow the SAE browser helper objects to load.
3 SAE 3.5 Patch 2 HF836656 and HF923218 are available to support IE 11 on Windows 8.1. See the article in the "Release information" table for details about how to obtain the hotfix.
4 SAE 3.5 Patch 2 HF923218 supports Windows 8.1 Update 1. See the article in the "Release information" table for details about how to obtain the hotfix.

 
Servers
 
Microsoft Operating System
Windows
Service Pack
SAE 3.5
Patches 6 and 5 Repost, Repost 2/3/4
SAE 3.5
Patch 3
     +
SAE 3.5
Patch 4

 
SAE 3.5
Patch 2
SAE 3.5
+
SAE 3.5
Patch 1
Windows Server 2016 - Yes No No No
Windows Server 2012 R2 - Yes Yes No 2 No
Windows Server 2012 - Yes Yes Yes Yes 1
Windows Server 2008 R2 - Yes Yes Yes Yes
Windows Server 2008 32-bit/64-bit - No Yes Yes Yes
 
1 Support for Windows Server 2012 is included in SAE 3.5 Patch 1 Hotfix 788673 and Hotfix 809552.
2 SAE 3.5 Patch 2 HF836656 is available to support IE 11 on Windows Server 2012 R2. The hotfix is available from Technical Support.
 
 
SAE browser support
IMPORTANT:
  • Because of the frequency of Chrome and Firefox updates, support for the latest Chrome and Firefox versions are based on having the latest SAE hotfix or patch installed. 
  • SAE 3.5 supports 64-bit versions of Chrome and IE. Firefox 64-bit is not supported.
Browser SAE 3.5
Patches 6 and 5 Repost, Repost 2/3/4
SAE 3.5
Patch 5 and Repost
SAE 3.5
Patch 4
SAE 3.5
Patch 3 
HF1015409
SAE 3.5
Patch 2

HF923218
SAE 3.5
Patch 2
SAE 3.5
Patch 1
SAE 3.5
Edge No No No No No No No No
IE 11.0 Yes Yes Yes Yes Yes 3 No No No
IE 10.0 Yes 6 Yes 6 Yes 6 Yes 2 Yes 2 Yes 1, 2 Yes 2 No
IE 9.0
No No Yes Yes Yes Yes Yes Yes
Mozilla Firefox (current version) Yes No No  No No No No No
Mozilla Firefox Developer edition No 5 No 5 No 5 No 5 No 5 No 5 No 5 No 5
Mozilla Firefox ESR Yes Yes Yes 4 No No No No No
Firefox protected by MS EMET
(Enhanced Mitigation Experience Toolkit
No No No No No No No No
Google Chrome (current version) Yes Yes Yes Yes No No No No
1 IE 10 is supported on Windows 8 with SAE 3.5 Patch 2. SAE 3.5 Patch 2 HF907783 adds support for Windows 7 IE 10.
2 SAE 3.5 does not support IE Enhanced Protection Mode. See KB76802.
3 Support for IE 11 on Windows 7, Windows 8.1, and Windows Server 2012 R2.
4 SAE 3.5 Patch 4 released in October 2015 supports Mozilla Firefox 31 ESR and Firefox 38 ESR.
5 Firefox Developer edition is not supported because it currently includes the e10s feature. See https://wiki.mozilla.org/Electrolysis for details.
6 IE 10 is supported only on Windows Vista.

 
SAE search engine support
 
Search Engine Comments
AOL
SAE also supports localized versions of this engine.
Baidu
 
Biglobe
 
Comcast
 
Cox
 
Excite Japan  
Gmx
 
Goo  
Google SAE also supports localized versions of this engine.
MSN SAE also supports localized versions of this engine.
MSNLive
SAE also supports localized versions of this engine.
Myway
 
Sky
 
Sonet
 
Terra
Includes br, mx, pe, cl, and co.
UOL
Includes br and ar.
Web.de
 
Yahoo
SAE also supports localized versions of this engine. 


Email client support

NOTE: 64-bit Outlook clients are not supported.
Email Client SAE 3.5 Patches 6 and 5 Repost, Repost 2/3/4 SAE 3.5 Patches 4 and 5 SAE 3.5 Patches 1, 2, and 3
Outlook 2016 Yes 1 No No
Outlook 2013 Yes Yes No
Outlook 2010 Yes Yes Yes
Outlook 2007 No No Yes
GMAIL Yes Yes Yes
Yahoo webmail Yes Yes Yes
 
1
Annotations appear only in the preview pane. Annotations do not appear in opened read-only email messages.
 
ePolicy Orchestrator (ePO) support
Product Version
SAE 3.5
Patches 6 and 5 Repost 3 and Repost 4
SAE 3.5
Patches 3, 4,
and 5 (Repost and Repost 2)
SAE 3.5
Patch 2
SAE 3.5.0
Patch 1
Repost
Extension
SAE 3.5
 
 
ePO 5.9 Yes No No No No
ePO 5.3 Yes Yes No No No
ePO 5.1 Yes Yes Yes Yes No
 
McAfee Agent support
McAfee Agent Version SAE 3.5 Patches 6 and 5 Repost, Repost 2/3/4 SAE 3.5
Patches 3, 4, and 5
SAE 3.5
Patch 2
SAE 3.5
Patch 1
SAE 3.5
5.0.5 Yes Yes No No No
5.0.4 Yes Yes No No No
5.0.3 Yes Yes No No No
5.0.2 No Yes Yes No No
5.0.1 No No No No No
5.0.0 No No Yes Yes Yes
4.8 Yes Yes Yes Yes Yes
 
 
Minimum hardware system requirements
Hardware  SAE 3.5.x
Memory
256 MB
Processor 
Intel® 350 MHz
(or compatible)
Free Disk 250 MB

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