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Supported Platforms, Environments, and Operating Systems for SiteAdvisor Enterprise
Technical Articles ID:  KB51244
Last Modified:  03/06/2014
Rated:


Environment

McAfee SiteAdvisor Enterprise (SAE) 3.5, 3.0

Summary

As manufacturers release new operating systems, platforms, and Service Packs, the original McAfee Product Guides might not reflect the current McAfee support policy for those platforms.

Most of the following information is available in the SAE Product Installation Guides, Release Notes, and Readme.txt files. However, some of the information is available only in Product Management Statements published in the McAfee KnowledgeBase.

Release Information

Product version
Released
Release Notes
Known
Issues
Client
Version
SiteAdvisor
Extension
(SAE)
Web Filtering
Extension
(WFE)
License
Extension
Comments
SAE 3.5 Patch 2 Hotfix 836656 (RTS) Dec 2013 KB81086 See RTW 3.5.0.1195 - IMPORTANT:  This hotfix only adds support for IE 11 on Windows 8.1 and Server 2012 R2
SAE 3.5 Patch 2 Hotfix 907783 Sep 2013 KB79563 See RTW 3.5.0.1166 - Windows 7 IE 10 support added for Patch 2.
SAE 3.5 Patch 2 (RTW) Aug 2013 PD24664 KB78762 3.5.0.1121 3.5.0.306 3.5.0.159 1.0.0.135 New features and support for IE 10 on Windows 8 and 2012.
The Patch 2 package installs on systems without SAE installed and upgrades systems with SAE install.
NOTE: Policies are not enforced on Windows 8 or Server 2012 unless extension 3.5.0.306 is checked in.
SAE 3.5 Patch 1 Hotfix 874811 July 2013 KB79564 See RTW 3.5.0.1142 - - - Windows 7 IE 10 support added for Patch 1. Upgrading to Patch 2 will lose support for Win 7 IE 10.
SAE 3.5 Patch 1 Extensions (repost) Apr 2013 n/a See RTW - 3.5.0.290 3.5.0.158 1.0.0.134 Extension repost for SAE to support ePO 4.x/5.x .
SAE 3.5 Patch 1 Hotfix 809552 Apr 2013 PD24295 See RTW 3.5.0.1021 3.5.0.284 - -  
SAE 3.5 Patch 1 Hotfix 830959 Mar 5, 2013 PD24299 See RTW 3.5.0.961 - - -  
SAE 3.5 Patch 1 Hotfix 788673 (repost) Jan 27, 2013 PD24179 See RTW 3.5.0.935 3.5.0.253 3.5.0.153 1.0.0.122  
SAE 3.5 Patch 1 (RTW) Sep 2012 PD23979 KB75184 3.5.0.724 3.5.0.217 3.5.0.147 1.0.0.118 For a list of resolved issues, see article KB75723.
SAE 3.5 Hotfix 785308 Jul 2012 PD24346 See RTW 3.5.0.730 - - -  
SAE 3.5 (RTW) Nov 2011 PD23520 KB73128 3.5.0.573 3.5.0.195 3.5.0.141 1.0.0.118   
                 
SAE Plus 3.0 Patch 3 Hotfix 692394
Sep 2011 KB72879 See RTW 3.0.0.668 - - -  
SAE Plus 3.0 Patch 3 (RTW)
Jun 2011 PD23162 KB72058 3.0.0.638 - - -  
SAE Plus 3.0 Patch 2 (RTW)
Apr 2010 KB68846 3.0.0.561 - - -  
SAE Plus 3.0 Patch 1 (RTW)
Dec 2009 KB67608 3.0.0.539 - - -  
SAE Plus 3.0 (RTW)
Dec 2009 - 3.0.0.476 - - -  
 
n/a = not available
RTS = Released to Support
 
 
Supported operating systems and platforms
The SiteAdvisor Enterprise (SAE) client supports the following Microsoft platforms.
 
Workstations
 
Microsoft Operating System
Windows
Service Pack
SAE 3.5
Patch 2
SAE 3.5
Patch 1
SAE
3.5

SAE+
3.0

Windows 8.1   Yes6 No No No
Windows 8  - Yes5 Yes 4 No No

Windows 7 32-bit/64-bit (all editions) 

 - Yes Yes Yes

Yes 1

Windows Vista 32-bit/64-bit (all editions) 

1 Yes Yes Yes Yes

Windows XP Professional 32-bit/64-bit

1, 2, or 3 Yes 3 Yes 3 Yes 3 Yes 2

Windows XP Home

- No No No No

Windows 2000 Professional

- No No No No

Windows NT Workstation

- No No No No
 

1 Windows 7 SP1 support is included with SAE 3.0 Patch 3.
2 Windows XP Professional 32-bit requires Service Pack 1 or later. On 64-bit, Service Pack 2 is required with McAfee Agent 4.5.
3 Windows XP Professional 32-bit/64-bit requires Service Pack 2 or later.
4 Support for Windows 8 RTM is included in SAE 3.5 Patch 1. Support for Windows 8 RTW is included in Hotfix 788673 and 809552 for SAE 3.5 Patch 1. See KB79048 for information on extensions needed.
5 SAE only works in IE 10 launched from desktop. IE launched from Metro interface does not allow the SAE browser helper objects to load.
6 SAE 3.5 Patch 2 HF836656 is available to support IE11 on Windows 8.1. Hotfix currently available through Support.

 
Servers
 
Microsoft Operating System
Windows
Service Pack
SAE 3.5
Patch 2
SAE 3.5
+
SAE 3.5
Patch 1

SAE+ 3.0

Windows 2012 Server R2   No 2 No No
Windows 2012 Server - Yes Yes 1 No
Windows 2008 Server R2 - Yes Yes Yes
Windows 2008 Server 32-bit/64-bit - Yes Yes

Yes

Windows 2003 Server Enterprise

1 Yes Yes

Yes

Windows 2003 Server Standard

1 Yes Yes

Yes

Windows 2003 Server Web

1 Yes Yes

Yes

Windows 2000 Data Center

- No No

No

Windows 2000 Advanced Server

- No No

No

Windows 2000 Server

- No No

No

Windows NT Server

- No No

No

 
1 Support for Windows 2012 server is included in SAE 3.5 Patch 1 hotfix 788673 and 809552. For information on the required extensions, see KB79048.
2 SAE 3.5 Patch 2 HF836656 is available to support IE11 on Server 2012 R2. Hotfix currently available through Support.

 

SAE browser support
IMPORTANT: 64-bit browsers are not supported with SAE+ 3.0 and SAE 1.7 (EOL). SAE 3.5 supports 64-bit versions and 32-bit versions of the browser.
Browser SAE 3.5
Patch 2
SAE 3.5
Patch 1
SAE 3.5

SAE+ 3.0

Internet Explorer 11.0 No 11 No No No
Internet Explorer 10.0 Yes 3, 7 Yes 3, 7 No No
Internet Explorer 9.0
Yes Yes Yes Yes 6
Internet Explorer 8.0
Yes Yes Yes Yes
Internet Explorer 7.0
Yes Yes Yes Yes
Internet Explorer 6.0
Yes 2, 5 Yes 2, 5 Yes 2, 5

Yes5

Mozilla Firefox 5.x and later

Yes 8, 12

Yes 1

No

No
Mozilla Firefox 4.x Yes Yes Yes

No

Mozilla Firefox 3.x Yes Yes Yes

Yes

Mozilla Firefox 2.0 No No No

Yes

Mozilla Firefox 1.5 No No No

Yes

Google Chrome Yes9, 10 Yes4, 10 Yes 10

No


1 Support for Firefox 5 and later is provided with SAE 3.5 Patch 1 and later. Firefox 12 was the last release to be tested with SAE 3.5 Patch 1. Issues in later releases of Firefox may be resolved in future SAE releases or patch releases.
2 Requires Windows XP SP2 or later.
3 Internet Explorer 10 is supported on Windows 8 with Patch 2. HF907783 adds support for Windows 7 IE 10.
4 Google Chrome 21 is the last release to be tested with SAE 3.5 Patch 1. Issues in later releases of Chrome might be resolved in future SAE releases or patch releases.
5 Requires Microsoft Internet Explorer 6.0 with SP1 or later.
6 Requires SAE 3.0 Patch 3 or later. 
SAE 3.5 does not support Internet Explorer 10 Enhanced Protection Mode. See KB76802.
Firefox 21 was latest build tested with SAE 3.5 Patch 2. Issues in later releases of Firefox may be resolved in future SAE releases or patch releases.
9 Google Chrome 27 is the last release to be tested with SAE 3.5 Patch 2. Issues in later releases of Chrome might be resolved in future SAE releases or patch releases.
10 For details on activating the SAE extension in Chrome after installation, see KB77685.
To review the support statement for Google Chrome 25 and later with SAE 3.5, see KB78576.
11 Support for Internet Explorer 11 on Windows 8.1 and Server 2012 R2 is included in an SAE 3.5 Patch 2 HF836656. For details, see KB81086.
Support for Internet Explorer 11 on Windows 7 will be included in an SAE 3.5 Patch 2 hotfix being targeted for release in March 2014.
12 For information about Firefox 26, see KB79967.

 
SAE Search Engine support

Search Engine Comments

AOL

SiteAdvisor also supports localized versions of this engine.

Ask

SiteAdvisor also supports localized versions of this engine.

Baidu

 

Biglobe

 

Comcast

 

Cox

 
Excite Japan  

Gmx

 
Goo  
Google SiteAdvisor also supports localized versions of this engine.
MSN SiteAdvisor also supports localized versions of this engine.

MSNLive

SiteAdvisor also supports localized versions of this engine.

Myway

 

Sky

 

Sonet

 

Terra

Includes br, mx, pe, cl, and co

UOL

Includes br and ar

Web.de

 

Yahoo

SiteAdvisor also supports localized versions of this engine. 

ePolicy Orchestrator (ePO) support
Point Product version
SAE 3.5
Patch 2
SAE 3.5.0
Patch 1
Repost
extension
SAE 3.5.0
 

 

SAE + 3.0

SAE 1.0
SAE 1.5
SAE 1.6
SAE 1.7
SAE+ 2.0

ePO 5.1 Yes Yes No No EOL
ePO 5.0 Yes Yes No No EOL
ePO 4.6
Yes Yes Yes 2

Yes

EOL
ePO 4.5
No Yes Yes 2

Yes 1

EOL
ePO 4.0 (EOL)
No No No

Yes

EOL

1 ePO 4.5 requirement: Client: McAfee Agent 4.0 (EOL), 4.5 or 4.6.
2 SAE 3.5 requirement: Client: McAfee Agent 4.6 patch 1.
 
Minimum hardware system requirements
Hardware  SAE 3.5.x

SAE+ 3.0

SAE 1.0
SAE 1.5
SAE 1.6
SAE 1.7
SAE+ 2.0

Memory
256 MB

256 MB

EOL
Processor 

Intel 350 MHz
(or compatible)

Intel 350 MHz
(or compatible)

EOL
Free Disk 250 MB 250 MB EOL

SAE product version pairing information
SAE Plus has the ability to enforce blocking on yellow or red rated sites.

SAE 1.7 is the same as 3.0 but without enforcement on yellow or red sites. EOL
SAE 1.6 is the same as 2.0 but without enforcement on yellow or red sites. EOL
SAE 1.x did not include enforcement. EOL
For additional information on SAE, see http://www.mcafee.com/us/products/siteadvisor-enterprise.aspx.

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