Supported platforms for SiteAdvisor Enterprise
Technical Articles ID:
KB51244
Last Modified: 1/20/2022
Last Modified: 1/20/2022
Environment
SiteAdvisor Enterprise (SAE) 3.5.x
Summary
As manufacturers release new operating systems, platforms, and Service Packs, the original Product Guides might not reflect the current support policy for those platforms.
Most of the following information is available in the SAE Product Installation Guides, Release Notes, and Readme.txt files. But, some of the information is available only in Product Management Statements published in the Knowledge Base.
Recent updates to this article
Release information
To view all available SAE release notes, and other SAE documentation, visit the Product Documentation site.
To view the known and resolved issues, see: KB86824 - SiteAdvisor Enterprise 3.5.x Known Issues.
n/a = not available
RTS = Released to Support
GA = General Availability
Package and Extension Build Numbers
Supported operating systems and platforms
The SAE client supports the following Microsoft platforms.
Workstations
Servers
SAE browser support
IMPORTANT:
SAE search engine support
Email client support
NOTE: 64-bit Outlook clients aren’t supported.
ePolicy Orchestrator (ePO) support
Most of the following information is available in the SAE Product Installation Guides, Release Notes, and Readme.txt files. But, some of the information is available only in Product Management Statements published in the Knowledge Base.
Recent updates to this article
| Date | Update |
| January 20, 2021 | Added support for MA 5.7.5. |
| November 3, 2021 | Clarified support status for Windows 10 21H2. Added support for McAfee Agent 5.7.4 and 5.7.3. |
| October 7, 2021 | Updated with Windows 10 version 21H1, Windows 11, Windows Server 2019, and Windows Server 2022. |
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Release information
To view all available SAE release notes, and other SAE documentation, visit the Product Documentation site.
To view the known and resolved issues, see: KB86824 - SiteAdvisor Enterprise 3.5.x Known Issues.
| Product version | Release Date | End of Life Date |
| SAE 3.5 Patch 6 Hotfix 1239261 (RTS) (Extension only release) |
July 2018 | December 31, 2021 |
| SAE 3.5 Patch 6 (GA) | April 2018 | |
| SAE 3.5 Patch 5 Repost 4 (GA)11 | February 2018 | |
| SAE 3.5 Patch 5 Repost 3 (GA)10 | November 2017 | |
| SAE 3.5 Patch 5 Repost 2 (GA) 9 | March 2017 | |
| SAE 3.5 Patch 5 Repost (GA) 8 | December 2016 | |
| SAE 3.5 Patch 5 (GA) | July 2016 | |
| SAE 3.5 Patch 4 HF1076106 (RTS) | February 2016 | |
| SAE 3.5 Patch 4 (GA) | October 2015 | |
| SAE 3.5 Patch 3 Hotfix 1015409 (RTS) | January 2015 | |
| SAE 3.5 Patch 3 (GA) | October 2014 | |
| SAE 3.5 Patch 2 Hotfix 923218 (RTS) 7 | March 2014 | |
| SAE 3.5 Patch 2 Hotfix 836656 6 | December 2013 | |
| SAE 3.5 Patch 2 Hotfix 907783 5 | September 2013 | |
| SAE 3.5 Patch 2 (GA) 4 | August 2013 | |
| SAE 3.5 Patch 1 Hotfix 874811 (RTS) 3 | July 2013 | |
| SAE 3.5 Patch 1 Extensions (Repost) 2 (GA) | April 2013 | |
| SAE 3.5 Patch 1 Hotfix 809552 (RTS) | April 2013 | |
| SAE 3.5 Patch 1 Hotfix 830959 (RTS) | March 5, 2013 | |
| SAE 3.5 Patch 1 Hotfix 788673 (Repost) (GA) | January 27, 2013 | |
| SAE 3.5 Patch 1 (GA) 1 | September 2012 | |
| SAE 3.5 Hotfix 785308 | July 2012 | |
| SAE 3.5 (GA) | November 2011 |
RTS = Released to Support
GA = General Availability
| 1 | For a list of resolved issues, see: KB75723 - SiteAdvisor Enterprise 3.5 Patch 1 Resolved Issues. |
| 2 | Extension Repost for SAE to support ePO 5.x. |
| 3 | SAE 3.5 Patch 1 HF874811 adds support for Internet Explorer 10 on Windows 7. Upgrading to Patch 2 loses support for Internet Explorer 10 on Windows 7. |
| 4 | New features and support for Internet Explorer 10 on Windows 8 and Windows Server 2012. The Patch 2 package installs on systems without SAE installed and upgrades systems with SAE installed. NOTE: Policies aren’t enforced on Windows 8 or Windows Server 2012 unless extension 3.5.0.306 is checked in. |
| 5 | SAE 3.5 Patch 2 HF907783 adds support for Internet Explorer 10 on Windows 7. |
| 6 | SAE 3.5 Patch 2 Hotfix 836656 adds support only for Internet Explorer 11 on Windows 8.1 and Windows Server 2012 R2. |
| 7 | SAE 3.5 Patch 2 HF923218 adds support for Internet Explorer 11 on Windows 7, Windows 8.1, and Windows Server 2012 R2. It also adds support for Firefox versions 26, 27, and 28, and Chrome 33. |
| 8 | Repost released to address a security issue. |
| 9 | Repost 2 released to support Firefox 51 and later. |
| 10 | Repost 3 released to address a searching issue in Chrome Omnibox. |
| 11 | Repost 4 released to address a Firefox issue where SAE is bypassed by displaying a JS Modaldialog window. |
Package and Extension Build Numbers
| Product version | Client Version Package |
SiteAdvisor Extension (SAE) |
Web Filtering Extension (WFE) |
License Extension |
| SAE 3.5 Patch 6 Extension Hotfix 1239261 | - | 3.5.0.397 | - | - |
| SAE 3.5 Patch 6 | 3.5.0.1508 | 3.5.0.395 | 3.5.0.184 | 1.0.0.158 |
| SAE 3.5 Patch 5 Repost 4 | 3.5.0.1498 | - | - | - |
| SAE 3.5 Patch 5 Repost 3 | 3.5.0.1476 | 3.5.0.375 | 3.5.0.182 | 1.0.0.155 |
| SAE 3.5 Patch 5 Repost 2 | 3.5.0.1467 | - | - | - |
| SAE 3.5 Patch 5 Repost | 3.5.0.1460 | - | - | - |
| SAE 3.5 Patch 5 | 3.5.0.1443 | 3.5.0.359 | - | - |
| SAE 3.5 Patch 4 HF1076106 | 3.5.0.1406 | - | - | - |
| SAE 3.5 Patch 4 | 3.5.0.1364 | 3.5.0.353 | 3.5.0.168 | 1.0.0.142 |
| SAE 3.5 Patch 3 Hotfix 1015409 | 3.5.0.1278 | - | - | - |
| SAE 3.5 Patch 3 | 3.5.0.1228 | 3.5.0.333 | - | - |
| SAE 3.5 Patch 2 Hotfix 923218 | 3.5.0.1204 | 3.5.0.311 | - | - |
| SAE 3.5 Patch 2 Hotfix 836656 | 3.5.0.1195 | - | - | - |
| SAE 3.5 Patch 2 Hotfix 907783 | 3.5.0.1166 | - | - | - |
| SAE 3.5 Patch 2 (GA) | 3.5.0.1121 | 3.5.0.306 | 3.5.0.159 | 1.0.0.135 |
| SAE 3.5 Patch 1 Hotfix 874811 | 3.5.0.1142 | - | - | - |
| SAE 3.5 Patch 1 Extensions (Repost) | - | 3.5.0.290 | 3.5.0.158 | 1.0.0.134 |
| SAE 3.5 Patch 1 Hotfix 809552 | 3.5.0.1021 | 3.5.0.284 | - | - |
| SAE 3.5 Patch 1 Hotfix 830959 | 3.5.0.961 | - | - | - |
| SAE 3.5 Patch 1 Hotfix 788673 (Repost) | 3.5.0.935 | 3.5.0.253 | 3.5.0.153 | 1.0.0.122 |
| SAE 3.5 Patch 1 (GA) | 3.5.0.724 | 3.5.0.217 | 3.5.0.147 | 1.0.0.118 |
| SAE 3.5 Hotfix 785308 | 3.5.0.730 | - | - | - |
| SAE 3.5 (GA) | 3.5.0.573 | 3.5.0.195 | 3.5.0.141 | 1.0.0.118 |
Supported operating systems and platforms
The SAE client supports the following Microsoft platforms.
Workstations
| Microsoft Operating System | Windows Service Pack |
SiteAdvisor Enterprise (SAE) Version | |||||||
| 3.5 Patch 6 |
3.5 Patch 5 And
Repost 2, 3, 4 |
3.5 Patch 5 And Repost |
3.5 Patch 4 |
3.5 Patch 3 |
3.5 Patch 2 |
3.5 Patch 1 |
3.5 | ||
| Windows 11 | - | No | No | No | No | No | No | No | No |
| Windows 10 version 21H2 | No | No | No | No | No | No | No | No | |
| Windows 10 version 21H1 | - | Yes | No | No | No | No | No | No | No |
| Windows 10 version 20H2 (October 2020 Update) | - | Yes | No | No | No | No | No | No | No |
| Windows 10 version 2004 (May 2020 Update) | - | Yes | No | No | No | No | No | No | No |
| Windows 10 version 1909 (November 2019 Update) | - | Yes | No | No | No | No | No | No | No |
| Windows 10 May 2019 Update - version 1903 | - | Yes | No | No | No | No | No | No | No |
| Windows 10 October 2018 Update - version 1809 | - | Yes | No | No | No | No | No | No | No |
| Windows 10 April 2018 Update - version 1803 | - | Yes | No | No | No | No | No | No | No |
| Windows 10 Fall Creators Update - version 1709 | - | Yes | Yes | No | No | No | No | No | No |
| Windows 10 Creators Update - version 1703 | - | Yes | Yes | No | No | No | No | No | No |
| Windows 10 Anniversary Update - version 1607 | - | Yes | Yes | Yes | No | No | No | No | No |
| Windows 10 November Update - version 1511 | - | Yes | Yes | Yes | No | No | No | No | No |
| Windows 10 | - | Yes | Yes | Yes | Yes | No | No | No | No |
| Windows 8.1 | - | Yes | Yes | Yes | Yes | Yes | Yes 3, 4 | No | No |
| Windows 8 | - | No | No | No | Yes | Yes | Yes 2 | Yes 1 | No |
| Windows 7 32-bit/64-bit (all editions) | 1 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Windows Vista 32-bit/64-bit (all editions | 2 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| 1 | Support for Windows 8 Release to Manufacturing (RTM) is included in SAE 3.5 Patch 1. Support for Windows 8 Release to Web ( |
| 2 | SAE works only in Internet Explorer 10 started from the desktop. Internet Explorer started from Metro interface doesn’t allow the SAE browser helper objects to load. |
| 3 | SAE 3.5 Patch 2 HF836656 and HF923218 are available to support Internet Explorer 11 on Windows 8.1. |
| 4 | SAE 3.5 Patch 2 HF923218 supports Windows 8.1 Update 1. |
Servers
| Microsoft Operating System |
Windows
Service Pack |
SiteAdvisor Enterprise (SAE) Version | ||||
| 3.5 Patch 6, 5 And Patch 5 Repost 1, 2, 3 |
3.5
Patch 4, 3 |
3.5 Patch 2 |
3.5 Patch 1 |
3.5 | ||
| Windows Server 2022 | - | No | No | No | No | No |
| Windows Server 2019 | - | No | No | No | No | No |
| Windows Server 2016 | - | Yes | No | No | No | No |
| Windows Server 2012 R2 | - | Yes | Yes | No 2 | No | No |
| Windows Server 2012 | - | Yes | Yes | Yes | Yes 1 | No |
| Windows Server 2008 R2 | - | Yes | Yes | Yes | Yes | Yes |
| Windows Server 2008 32-bit/64-bit | - | No | Yes | Yes | Yes | Yes |
| 1 | Support for Windows Server 2012 is included in SAE 3.5 Patch 1 Hotfix 788673 and Hotfix 809552. |
| 2 | SAE 3.5 Patch 2 HF836656 is available to support Internet Explorer 11 on Windows Server 2012 R2. |
SAE browser support
IMPORTANT:
- Because of the frequency of Chrome and Firefox updates, support for the latest Chrome and Firefox versions are based on having the latest SAE hotfix or patch installed.
- SAE 3.5 supports 64-bit versions of Chrome and Internet Explorer. Firefox 64-bit isn’t supported.
| Browser | SiteAdvisor Enterprise (SAE) Version | |||||||
| 3.5 Patch 6 And Patch 5 Repost
2, 3, 4 |
3.5 Patch 5 And Repost |
3.5 Patch 4 |
3.5 Patch 3 And Hotfix 1015409 |
3.5 Patch 2 And Hotfix 923218 |
3.5 Patch 2 |
3.5 Patch 1 |
3.5 | |
| Edge | No | No | No | No | No | No | No | No |
| Internet Explorer 11.0 | Yes | Yes | Yes | Yes | Yes 3 | No | No | No |
| Internet Explorer 10.0 | Yes 6 | Yes 6 | Yes 6 | Yes 2 | Yes 2 | Yes 1, 2 | Yes 2 | No |
| Internet Explorer 9.0 | No | No | Yes | Yes | Yes | Yes | Yes | Yes |
| Mozilla Firefox (current version) |
Yes | No | No | No | No | No | No | No |
| Mozilla Firefox Developer edition |
No 5 | No 5 | No 5 | No 5 | No 5 | No 5 | No 5 | No 5 |
| Mozilla Firefox ESR | Yes | Yes | Yes 4 | No | No | No | No | No |
| Firefox protected by (Enhanced Mitigation Experience Toolkit |
No | No | No | No | No | No | No | No |
| Google Chrome (current version) |
Yes | Yes | Yes | Yes | No | No | No | No |
| 1 | Internet Explorer 10 is supported on Windows 8 with SAE 3.5 Patch 2. SAE 3.5 Patch 2 HF907783 adds support for Windows 7 Internet Explorer 10. |
| 2 | SAE 3.5 doesn’t support Internet Explorer Enhanced Protection Mode. For details, see: KB76802 - Internet Explorer Enhanced Protected Mode isn't supported. |
| 3 | Support for Internet Explorer 11 on Windows 7, Windows 8.1, and Windows Server 2012 R2. |
| 4 | SAE 3.5 Patch 4 released in October 2015 supports Mozilla Firefox 31 ESR and Firefox 38 ESR. |
| 5 | Firefox Developer edition isn’t supported because it currently includes the e10s feature. See the Mozilla Electrolysis article for details. |
| 6 | Internet Explorer 10 is supported only on Windows Vista. |
SAE search engine support
| Search Engine | Comments |
| AOL | SAE also supports localized versions of this engine. |
| Baidu | |
| Biglobe | |
| Comcast | |
| Cox | |
| Excite Japan | |
| Goo | |
| SAE also supports localized versions of this engine. | |
| MSN | SAE also supports localized versions of this engine. |
| SAE also supports localized versions of this engine. | |
| Sky | |
| Terra | Includes |
| UOL | Includes |
| Web.de | |
| Yahoo | SAE also supports localized versions of this engine. |
Email client support
NOTE: 64-bit Outlook clients aren’t supported.
| Email Client | SiteAdvisor Enterprise (SAE) Version | |||
| 3.5 Patch 6 |
3.5 Patch 5 And Repost
2, 3, 4 |
3.5 Patch 4 |
3.5 Patch 1, 2, 3 |
|
| Outlook 2016 | Yes 1 | Yes 1 | No | No |
| Outlook 2013 | Yes | Yes | Yes | No |
| Outlook 2010 | Yes | Yes | Yes | Yes |
| Outlook 2007 | No | No | No | Yes |
| GMAIL | Yes | Yes | Yes | Yes |
| Yahoo webmail | Yes | Yes | Yes | Yes |
| 1 | Annotations appear only in the preview pane. Annotations don’t appear in opened read-only email messages. |
ePolicy Orchestrator (ePO) support
|
Product
Version
|
SiteAdvisor Enterprise (SAE) Version | ||||||
| 3.5.0 Patch 6 |
3.5.0
Patch 6 |
3.5.0
Patch 5 And Repost
2, 3, 4 |
3.5.0
Patch 4, 3 |
3.5.0 Patch 2 |
3.5.0 Patch 1 And Repost Extension |
3.5.0
|
|
| ePO 5.10 | Yes | No | No | No | No | No | No |
| ePO 5.9 | Yes | Yes | Yes | No | No | No | No |
| ePO 5.3 | End of Life | ||||||
| ePO 5.1 | End of Life | ||||||
McAfee Agent support
| McAfee Agent Version |
SiteAdvisor Enterprise Versions | McAfee Agent Compatible Article |
|||
|
3.5.0
Patch 6
|
3.5.0
Patch 5
|
3.5.0 Patch 2 Patch 3 Patch 4 |
3.5.0 3.5.0 Patch 1 |
||
| MA 5.7.2 5.7.5 | Yes | No | No | No | KB93915 |
| MA 5.7.1 | Yes | Yes | Yes | Yes | |
| MA 5.7.0 | Yes | Yes | Yes | Yes | |
| MA 5.6.6 | Yes | No | No | No | KB93337 |
| MA 5.6.5 | Yes | No | No | No | KB92718 |
| MA 5.6.4 | Yes | No | No | No | KB92483 |
| MA 5.6.3 | Yes | No | No | No | KB92240 |
| MA 5.6.2 | Yes | No | No | No | KB91869 |
| MA 5.6.0, 5.61 | Yes | No | No | No | KB91021 |
| MA 5.5.1,-5.5.2 | End of Life | - | |||
| MA 5.5.0 | End of Life | - | |||
| MA 5.0.0-5.0.5 | End of Life | - | |||
| MA 4.8 | End of Life | - | |||
Minimum hardware system requirements
| Hardware | SAE 3.5.x |
|
Memory
|
256 MB |
| Processor | MIntel® 350 MHz (or compatible) |
| Free Disk | 250 MB |
Related Information
This article contains information previously found in article KB51648, which has been removed from the Knowledge Base.
Downloads
Documentation
End of Life
Microsoft ended extended support for Windows XP SP3 on April 8, 2014. For best results and optimal security, upgrade to a supported operating system. See the following KB article for more information: KB78434 - Product support for Windows XP SP3 after the end of the Microsoft Extended Support date in April 2014.
Microsoft ended extended support for Windows Server 2003 SP2 on July 14, 2015. As of the end of 2015, the only product we support with Windows Server 2003 SP2 is Application and Change Control.
Downloads
Updates are available when you log on to the ServicePortal.
Documentation
For product documents, go to the Product Documentation portal.
End of Life
For End of Life (EOL) information, see our End of Life Notices.
For EOL policy details, see the Corporate Products EOL policy.
Definitions:
For EOL policy details, see the Corporate Products EOL policy.
Definitions:
- EOL period—The time frame that runs from the day we announce product discontinuation, until the last date that we formally support the product. In general, after the EOL period is announced, no enhancements are made.
- EOL date—The last day that the product is supported, according to the terms of our standard support offering.
Affected Products
Languages:
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