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Supported platforms, environments, and operating systems for ePolicy Orchestrator
Technical Articles ID:   KB51569
Last Modified:  3/6/2018
Rated:


Environment

McAfee ePolicy Orchestrator (ePO) 5.x

Summary

As Microsoft releases new operating systems or Service Packs, the original Product Guides might not reflect the current support policy for those platforms. Most of the following information is available in the Product Installation Guides and Readme.txt files. But, some of the information is available only in Product Management statements published in the Knowledge Base.

The following tables detail the McAfee products supported for use on Windows workstation and server operating systems. Only the most current versions are included because most customers upgrade to the latest Service Packs soon after they are released.

Contents

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Microsoft operating system ePO 5.3 ePO 5.9
Microsoft Windows Server 2016 Yes 3 Yes
Microsoft Windows Server 2012 R2
(Standard and Datacenter)
Yes Yes
Microsoft Windows Server 2012
(Standard and Datacenter)
Yes Yes
Microsoft Windows Server 2008 Release 2 (64-bit)
(Standard, Enterprise, and Datacenter)
Yes Yes 2
Microsoft Windows Server 2008 (64-bit)
(Standard, Enterprise, and Datacenter)
Yes 1 No
Microsoft Windows Server 2008 (32-bit)
(Standard, Enterprise, and Datacenter)
No No
Microsoft Windows 2003 Storage Server No No
Microsoft Windows Server 2003 Release 2 (32-bit) No No
Microsoft Windows Server 2003 Release 2 (64-bit) No No
Microsoft Windows Server 2003 (32-bit) No No
Microsoft Windows Server 2003 (64-bit) No No
Microsoft Windows 2003 Web No No
 
1 Requires Windows Server 2008 Service Pack 2 or later.
2 Requires Windows Server 2008 Release 2, Service Pack 1 or later.
3 Support for Windows 2016 was introduced in ePO 5.3.3. Previous versions of ePO 5.3.x do not support Windows 2016.


 NOTES:
  • Cluster support
    ePO provides high availability for server clusters with Microsoft Cluster Server (MSCS) software. Also, McAfee supports ePO installations where the ePO database itself is stored on a clustered instance of SQL. Clustering the SQL Database Server is done at the SQL Server level and is not specific to the ePO database. For details about how to configure an SQL Database Cluster, see the documentation on SQL Server Books Online.
     
  • 64-bit hardware support 
    ePO only supports processors that use x86 or x64 compatible architecture. Itanium processors use the IA64 architecture and are not supported.
     
  • Remote Agent Handlers
    For ePO 5.1.x or 5.3.x, Remote Agent Handlers can be installed on either the 32-bit or 64-bit versions of the supported operating system versions.
     
  • Microsoft Windows Server Core
    ePO installation is not supported on Windows Server Core, as ePO requires a graphical user interface to install and run.
  • Microsoft Windows Small Business Server (SBS) support
    ePO software versions 5.x and later, are supported only on Microsoft Windows Small Business Server suites that contain ePO-supported platforms, such as SQL version and operating system.
     
    Example - for SBS support:
    Windows SBS 2011 is a suite that contains Windows Server 2008 R2 Standard, Exchange, SQL, and other packages and improvements. For more information, see the Microsoft tech note at http://technet.microsoft.com/library/gg508696.aspx.

    Because ePO supports the Windows 2008 R2 operating system, ePO 5.x and later is supported on platforms running Windows SBS 2011.


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McAfee ePO supports any virtualization solution, assuming the following criteria are met:
  • ePO supports the operating system being virtualized.
  • The virtualization solution is a supported solution from the virtualization solution vendor, which means, the solution is not end of life, beta, or an otherwise unsupported virtualization solution.
  • The virtualization solution supports the operating system being virtualized. Confirm operating system support by seeing the virtualization solution documentation.
  • The operating system vendor, Microsoft, supports the operating system being virtualized on the virtualization solution.

    For a list of validated/supported virtualization solutions by Microsoft, see:

    https://www.windowsservercatalog.com/results.aspx?&bCatID=1521&cpID=0&avc=0&ava=0&avq=0&OR=1&PGS=25
NOTE: This information supersedes information published in any ePO Installation or Product Guide earlier than and including the ePO 5.9.0 Guides.



Browser ePO 5.3 ePO 5.9
Safari 6.0 and later (on Mac OS X) Yes Yes
Chrome 17 and later Yes Yes
Edge No 1 Yes
Internet Explorer 9.0 and later Yes Yes
Mozilla Firefox 10.0 and later Yes Yes
 
1 See KB85265 for additional details.



Microsoft SQL ePO 5.3 ePO 5.9
SQL Server 2017 Express No No
SQL Server 2017 No Yes 3
SQL Server 2016 Express Yes 2 Yes
SQL Server 2016 Yes 2 Yes
SQL Server 2014 Express Yes Yes
SQL Server 2014 Yes Yes
SQL Server 2012 Express Yes Yes
SQL Server 2012 Yes Yes
SQL Server 2008 R2 Express Yes Yes
SQL Server 2008 R2 Yes Yes
SQL Server 2008 Express Yes 1 Yes 1
SQL Server 2008 Yes 1 Yes 1
SQL Server 2005 Express No No
SQL Server 2005 No No
 
1 ePO 5.x requires Service Pack 1 or later, for SQL Server 2008.
2 Support for SQL 2016 was introduced in ePO 5.3.3. Previous versions of ePO 5.3.x do not support SQL 2016.
3 Support for SQL 2017 was introduced in ePO 5.9.1. Previous versions of ePO, including ePO 5.9.0, do not support SQL 2017.



Patch information is as follows:
  • To determine which ePO patch is installed, see KB52634.
  • For ePO server version information (build numbers), see KB59938.


{GENPA.EN_US}

Previous Document ID

614048

Disclaimer

The content of this article originated in English. If there are differences between the English content and its translation, the English content is always the most accurate. Some of this content has been provided using Machine Translation translated by Microsoft.

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