As Microsoft releases new operating systems or Service Packs, the original product guides might not reflect the current support policy for those platforms. Most of the following information is available in the product installation guides and Readme.txt files. But, some of the information is available only in Product Management statements published in the Knowledge Base.

The following tables detail our products supported for use on Windows workstations and server operating systems. Only the most current versions are included because most customers upgrade to the latest Service Packs soon after they’re released.

Recent updates to this article

Date	Update
March 22, 2022	Added ePO 5.10 Update 13 General Availability details. Removed support for Internet Explorer
January 11, 2022	Added ePO 5.10 Update 12 General Availability and ePO 5.10 Update 11 Hotfix 2 General Availability details. Added support for McAfee Agent (MA) 5.7.5
December 16, 2021	Added ePO 5.10 Update 11 Hotfix 1 General Availability details.
October 22, 2021	Changed the version from 2.0.0.1191 to 2.0.0.1192.
October 21, 2021	Removed support for Windows 2008 R2 with ePO 5.10 Update 11. Added ePO 5.10 Update 11 release details.

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Product release information

Product Version	Build Number	Release Notes	Release Date	End of Life Date (EOL)
Protection Workspace User Interface  Protection Workspace Services (February 2021 Update)	1.0.0.2258 1.0.0.1928	ePO Software Manager	February 9, 2021	-
Protection Workspace User Interface  Protection Workspace Services  (October 2020 Update)	1.0.0.2070 1.0.0.1742		October 13, 2020	-
Protection Workspace User Interface  Protection Workspace Services  (June 2020 Update)	1.0.0.1982 1.0.0.1643		June 9, 2020	-
Protection Workspace User Interface Protection Workspace Service (March 2020 Update)	1.0.0.1875 1.0.0.1521		March 10, 2020	-
Protection Workspace User Interface Protection Workspace Service	1.0.0.934 1.0.0.915		April 2019	-
MVISION Cloud Bridge Extension	2.1.0.201 7	Release Notes	June 2021
	2.1.0.100		December 18, 2019	-
	2.0.0.831		February 2019	-
ePO 5.10.0 Support Center Update 3 (GA) (Extension only)	N/A	ePO Software Manager	August 11, 2020	-
ePO 5.10.0 Support Center Update 2 (GA) (Extension only)	5.10.0.426		May 12, 2020	-
ePO 5.10.0 Support Center Update 1 (GA) (Extension only)	5.10.0.331		June 25, 2019	-
ePO 5.10.0 Support Center (GA) (Extension only)	5.10.0.286	Release Notes	February 12, 2019	-
ePO 5.10.0 Update 13 (GA)	2.0.0.1232	Release Notes	March 22, 2022	-
ePO 5.10.0 Update 12 (GA) 8	2.0.0.1211		January 11, 2022	-
ePO 5.10.0 Update 11 Hotfix 2 (GA)4	-	-	December 21, 2021	-
ePO 5.10.0 Update 11 Hotfix 1 (GA)4	-		December 16, 2021	-
ePO 5.10.0 Update 11 (GA)	2.0.0.1192	Release Notes	October 21, 2021	-
ePO 5.10.0 Update 10 (GA)	2.0.0.1064		March 25, 2021	-
ePO 5.10.0 Update 9 (GA)	2.0.0.949		October 13, 2020	-
ePO 5.10.0 Update 8 (GA)	2.0.0.929		August 11, 2020	-
ePO 5.10.0 Update 7 (GA) ePO 5.10.0 Update 7 (RTS)	2.0.0.907 2.0.0.891		May 12, 2020	-
ePO 5.10.0 Update 6 (GA)	2.0.0.831		January 14, 2020	-
ePO 5.10.0 Update 5 Repost (GA)6	2.0.0.767		December  05, 2019	-
ePO 5.10.0 Update 5 (GA)	2.0.0.751		November 12, 2019	-
ePO 5.10.0 Update 5 (RTS)	2.0.0.702	N/A 5	October 3, 2019	-
ePO 5.10.0 Update 4 (GA)	N/A	Release Notes	July 2, 2019	-
ePO 5.10.0 Update 3 (GA)	N/A		March 12, 2019	-
ePO 5.10.0 Update 2 (GA)	N/A		December 11, 2018	-
ePO 5.10.0 Update 1 (RTS) 3	N/A	N/A	October 15, 2018	-
ePO 5.10.0 Hotfix 1253492 (RTS) 2, 3 (HF1253492)	N/A	N/A 5	September 26, 2018	-
ePO 5.10 (Repost) 1	5.10.2428.1	Release Notes	August 28, 2018	-
ePO 5.10 (GA)	5.10.2408		August 14, 2018	-
ePO 5.10 (RTS)	5.10.2362		July 14, 2018	-
Product Version	Build Number	Release Notes	Release Date	EOL
ePO 5.9.1 Hotfix EPO-937000 (GA)	N/A	EOL	November 10, 2020	August 31, 2021
ePO 5.9.1 Hotfix EPO-888900 (GA)	5.9.1.477		August 11, 2020
ePO 5.9.1 Hotfix EPO-888900 (RTS)	5.9.1.477		July 31, 2020
ePO 5.9.1 Hotfix EPO-87900 (GA)	N/AEOL
ePO 5.9.1 Hotfix EPO-87800 (GA)	N/A		November 12, 2019
ePO 5.9.1 Hotfix 1267793 (GA) (HF1267793)	5.9.1.408		July 5, 2019
ePO 5.9.1 Hotfix 1271813 (GA) (HF1271813)	5.9.1.251		July 2, 2019
ePO 5.9.1 Hotfix 1260432 (GA) (HF1260432)	N/A		December 13, 2018 4 November 27, 2018
ePO 5.9.1 Hotfix 1248224 (GA) (HF1248224)	N/A		August 14, 2018
ePO 5.9.1, 5.9.0 (GA) Hotfix 1241557 (HF1241557)	N/A		August 7, 2018
ePO 5.9.1, 5.3.3 (GA) Hotfix 1225856 (HF1225856)	N/A		February 20, 2018 ​
ePO 5.9.1 Hotfix 1226775 (GA) (HF1226775)	5.9.1.310		February 15, 2018
ePO 5.9.1 Hotfix 1222593 (GA) (HF1222593)	5.9.1.270		January 31, 2018
ePO 5.9.1 (GA)	5.9.1.251		November 30, 2017
ePO 5.9.0, 5.3.2, 5.3.1, 5.1.3 Hotfix 1205305 (HF1205305)	N/A	EOL	November 16, 2017	August 31, 2021
ePO 5.9.0, 5.3.2, 5.3.1, 5.1.3 Hotfix 1202868 (HF1202868)	N/A		July 27, 2017
ePO 5.9.0 Hotfix 1193951 (HF1193951)	N/A		May 18, 2017
ePO 5.9.0 (GA)	5.9.0.732		March 15, 2017
Product Version	Build Number	Release Notes	Release Date	EOL
ePO 5.3.3 Hotfix 1257674 (HF1257674)	N/A	EOL	December 13, 2018 4 November 27, 2018	March 31, 2019
ePO 5.3.3 Hotfix 1230649 (HF1230649)	N/A		March 14, 2018
ePO 5.3.3 Hotfix 1221099 (HF1221099)	N/A		December 20, 2017
ePO 5.3.3 (GA)	5.3.3.279		September 12, 2017
ePO 5.3.2 Hotfix 1193123	N/A		May 18, 2017
ePO 5.3.2 Hotfix 1185471	N/A		March 14, 2017
ePO 5.3.2 Hotfix 1167013 (HF1167013)	N/A		February 1, 2017
ePO 5.3.2 (GA)	5.3.2.156		June 16, 2016
ePO 5.3.1 Hotfix 1194398 (HF1194398)	N/A		May 18, 2017
ePO 5.3.1 Hotfix 1179709 (HF1179709)	N/A		February 1, 2017
ePO 5.3.1 (GA)	5.3.1.188		September 28, 2015
ePO 5.3.0 (GA)	5.3.0.400		May 19, 2015
ePO 5.1.3 (GA)	5.1.3.188	EOL	October 6, 2015	December 31, 2017
ePO 5.1.2 (GA)	5.1.2.348		June 4, 2015
ePO 5.1.1 Hotfix 1	5.1.2.347		October 29, 2014
ePO 5.1.1 (GA)	5.1.1.357		July 31, 2014
ePO 5.1.0 Hotfix 1	5.1.0.522		January 30, 2014
ePO 5.1.0 (Repost)	5.1.0.509		November 7, 2013
ePO 5.0.1 1 (GA)	5.0.1.228		July 31, 2013
ePO 5.0 (GA)	5.0.0.1160		March 25, 2013

GA = General Availability
N/A = Not applicable
 

1	ePO 5.10 (Repost) was released primarily to address the Apache.exe system crash, documented in KB90841 - Intermittent application crash on apache.exe in ePolicy Orchestrator 5.10.
2	ePO 5.10.0 Hotfix 1253492 has only been Released to Support (RTS). For more information about the issue this hotfix resolves, see KB90876 - Systems display with blank system names in the System Tree in ePO 5.10.0. For contacting Technical Support, see the "Related Information" section below.
3	To obtain the RTS build, log on to the ServicePortal and create a Service Request. Include this article number in the Problem Description field. For more information, see KB51560 - McAfee Enterprise on-premises product release cycle.
4	Hotfixes resolve a vulnerability; for details, see KB95109 - Information regarding Log4j vulnerabilities and ePolicy Orchestrator.
5	Release notes for RTS versions aren’t posted externally. The release notes are only included in the package that Technical Support sends to the customer.
6	ePO 5.10 Update 5 Repost resolved an installation issue covered in KB92171 - Error executing script file 7_ePO_Indexes.sql.
7	MVISION Cloud Bridge extension 2.1.0.20 has been released to resolve the issue documented in article below: KB94588 - REGISTERED - Cloud Bridge unlinks and results in MAR/EDR traces not being sent to the cloud. NOTE: The referenced content is available only to logged in ServicePortal users. To view the content, click the link and log in when prompted.
8	ePO 5.10 Update 12 released to address the log4j vulnerability covered in the articles below: SB10377 - REGISTERED - Security Bulletin - McAfee Enterprise products' status for "Log4Shell" (CVE-2021-44228, CVE-2021-4104, CVE-2021-45046, and CVE-2021-45105) KB95091 - McAfee Enterprise coverage for Apache Log4j CVE-2021-44228 Remote Code Execution

To view the known issue articles

Product Version	Article
ePO 5.10.x	KB90382 - ePolicy Orchestrator 5.10.x Known Issues
ePO 5.9.x	KB87673 - ePolicy Orchestrator 5.9.x Known Issues

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Server operating systems

	Minimum Supported Versions
Microsoft Operating System	ePO 5.10.0 Update 11 Update 12 Update 13	ePO 5.10.0 Update 10	ePO 5.10.0 Update 7	ePO 5.10.0	ePO 5.9.0 5.9.1 (EOL)
Windows Server 2022 (Standard, Datacenter, Datacenter Azure)	Yes	Yes	No	No	No
Windows Server 2019 Version 2004	Yes	Yes	Yes	No	No
Windows Server 2019 Version 1909 Windows Server 2019 Version 1903 Windows Server 2019 Version 1809	Yes	Yes	Yes	Yes	No
Microsoft Windows Server 2016	Yes	Yes 3	Yes 3	Yes 3	Yes 3
Microsoft Windows Server 2012 R2 (Standard and Datacenter)	Yes	Yes	Yes	Yes	Yes
Microsoft Windows Server 2012 (Standard and Datacenter)	Yes	Yes	Yes	Yes	Yes
Microsoft Windows Server 2008 Release 2 (64-bit) (Standard, Enterprise, and Datacenter)	No	Yes 2	Yes 2	Yes 2	Yes 2
Microsoft Windows Server 2008 (64-bit)1 (Standard, Enterprise, and Datacenter)	No	No	No	No	No
Microsoft Windows Server 2008 (32-bit) (Standard, Enterprise, and Datacenter)	No	No	No	No	No
Microsoft Windows 2003 Storage Server	No	No	No	No	No
Microsoft Windows Server 2003 Release 2 (32-bit)	No	No	No	No	No
Microsoft Windows Server 2003 Release 2 (64-bit)	No	No	No	No	No
Microsoft Windows Server 2003 (32-bit)	No	No	No	No	No
Microsoft Windows Server 2003 (64-bit)	No	No	No	No	No
Microsoft Windows 2003 Web	No	No	No	No	No

 

1	Server 2008 (64-bit). Requires Windows Server 2008 Service Pack 2 or later.
2	Requires Windows Server 2008 Release 2, Service Pack 1 or later.
3	Storage Spaces Direct is available with Windows Server 2016. The Storage Spaces Direct feature with failover clustering is supported with ePO. For more information, see Microsoft Windows Server Storage Documentation.

NOTES:

• Cluster support
  ePO provides high availability for server clusters with Microsoft Cluster Server (MSCS) software. Also, we support ePO installations where the ePO database itself is stored on a clustered instance of SQL. Clustering the SQL Database Server is performed at the SQL Server level and isn’t specific to the ePO database. For details about how to configure an SQL Database Cluster, see the documentation on SQL Server Books Online.
   
• 64-bit hardware support 
  ePO only supports processors that use x86 or x64 compatible architecture. Itanium processors use the IA64 architecture and aren’t supported.
   
• Remote Agent Handlers
  For ePO 5.3.x, Remote Agent Handlers can be installed on either the 32-bit or 64-bit versions of the supported operating system versions.
   
• Microsoft Windows Server Core
  ePO installation isn’t supported on Windows Server Core, as ePO requires a graphical user interface to install and run.

• Microsoft Windows Small Business Server (SBS) support
  ePO software versions 5.x and later are supported only on Microsoft Windows Small Business Server suites that contain ePO-supported platforms, such as SQL versions and operating systems.
  Example – for SBS support:
  Windows SBS 2011 is a suite that contains Windows Server 2008 R2 Standard, Exchange, SQL, and other packages and improvements. For more information, see the Microsoft tech note.
  
  Because ePO supports the Windows 2008 R2 operating system, ePO 5.x and later are supported on platforms running Windows SBS 2011.

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Virtual infrastructure software versions

ePO supports any virtualization solution, assuming the following criteria are met:

• ePO supports the operating system being virtualized.
• The virtualization solution is a supported solution from the virtualization solution vendor. So, the solution isn’t End of Life, beta, or an otherwise unsupported virtualization solution.
• The virtualization solution supports the operating system being virtualized. You can confirm operating system support by seeing the virtualization solution documentation.
• The operating system vendor, Microsoft, supports the operating system being virtualized on the virtualization solution.
  
  For a list of validated/supported virtualization solutions, see the Microsoft Windows Server Catalog.

NOTE: This information supersedes information published in any 5.9.0 and earlier ePO installation or product guides.

Internet browser versions

NOTE: In all browsers, the ePO console might not display properly if the browser zoom level is set to something other than 100%. The number of possible combinations of browsers and zoom levels is too high to feasibly test them all; so, only the 100% zoom level is supported. 
 

Browser	ePO 5.10.0 Update 13	ePO 5.10.0 1 Update 6—12	ePO 5.10.0 1 Update 1–5	ePO 5.9.x (EOL)
Safari 10 and later (on Mac OS X)	Yes	Yes	Yes	Yes
Safari 6.0 to 9.0 (on Mac OS X)	No	No	No	Yes
Chrome 51 and later	Yes	Yes	Yes	Yes
Chrome 17–50	No	No	No	Yes
Microsoft Edge	Yes	Yes	Yes	No
Microsoft Edge on Chromium	Yes	Yes	No	No
Microsoft Internet Explorer 11 and later	No	Yes	Yes	Yes
Microsoft Internet Explorer 9.0 and 10	No	No	No	Yes
Firefox 45 and later	Yes	Yes	Yes	Yes
Mozilla Firefox 10.0–44.0	No	No	No	Yes

 

1	ePO 5.10 requires enabling TLS 1.2 support on your browser.

Microsoft SQL versions

Microsoft SQL Versions3	Minimum Supported Versions
	ePO 5.10	ePO 5.9.1 (EOL)	ePO 5.9.0 (EOL)
Amazon RDS for SQL Server2	Yes	No	No
SQL Server 2019 Express SQL Server 2019	Yes	No	No
SQL Server 2017 Express SQL Server 2017	Yes	Yes	No
SQL Server 2016 Express SQL Server 2016	Yes	Yes	Yes
SQL Server 2014 Express SQL Server 2014	Yes	Yes	Yes
SQL Server 2012 Express SQL Server 2012	Yes	Yes	Yes
SQL Server 2008 R2 Express SQL Server 2008 R2	No	Yes	Yes
SQL Server 2008 Express SQL Server 2008	No	Yes 1	Yes 1
SQL Server 2005 Express SQL Server 2005	No	No	No

 

1	ePO 5.x requires Service Pack 1 or later for SQL Server 2008.
2	Amazon RDS for SQL Server allows you to deploy SQL Server in the cloud.
3	Key differences between SQL Standard and Enterprise editions: Before deciding on the SQL Server edition, visit the SQL Editions and supported features of SQL Server 2019 landing page. Support for high availability: SQL Standard edition Supports high availability with Basic Availability Groups. SQL Enterprise edition Supports high availability with the 'AlwaysOn' feature.

Installation, upgrades, and migration

General Upgrade content:

• KB90825 - Migration enhancement introduced in ePolicy Orchestrator 5.10
• KB71825 - ePolicy Orchestrator installation and upgrade checklist for known issues
• KB52634 - How to determine which ePO update is installed

Supported Upgrade Paths

Upgrade From Version	Upgrade to ePO Version
	5.10	5.9.1 (EOL)	5.9.0 (EOL)	5.3.3 (EOL)	5.3.2 (EOL)	5.3.1 (EOL)	5.3.0 (EOL)	5.1.3 (EOL)	5.1.2 (EOL)	5.1.1 (EOL)
5.9.1	Supported	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A
5.9.0	Supported	Supported	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A
5.3.3	Supported	Supported	Blocked	N/A	N/A	N/A	N/A	N/A	N/A	N/A
5.3.2	Supported	Supported	Supported	Supported	N/A	N/A	N/A	N/A	N/A	N/A
5.3.1	Supported	Supported	Supported	Supported	Supported	N/A	N/A	N/A	N/A	N/A
5.3.0	Blocked	Blocked	Blocked	Blocked	Supported	Supported	N/A	N/A	N/A	N/A
5.1.3 (EOL)	Supported	Supported	Supported	Supported	Supported	Supported	N/A	N/A	N/A	N/A
5.1.2 (EOL)	Blocked	Blocked	Blocked	Supported	Supported	Supported	N/A	Supported	N/A	N/A
5.1.1 (EOL)	Blocked	Blocked	Blocked	Supported	Supported	Supported	Supported	Supported	Supported	N/A
5.1.0 (EOL)	Blocked	Blocked	Blocked	Supported	Supported	Supported	Supported	Supported	Blocked	Supported

N/A = Not applicable
Blocked = Upgrade from this version isn’t supported

ePO Pre-Install Auditor (PIA) Tool

Key PIA content:

• KB88906 - ePolicy Orchestrator Pre-Installation Auditor Known Issue.
• Upgrading Pre-Installation Auditor supports ePO versions that can directly upgrade to version 5.1.1 or later. See the Supported Upgrade Paths table above.

 

Product version	Release Notes
PIA 3.1.0 1	Release Notes
PIA 2.0.0	Not available

 

1	ePO 5.10 installer has the PIA 3.1 tool built in by default.

Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Supported languages

Supported languages with ePO 5.10:

English

Brazilian

Chinese (Simplified)

Chinese (Traditional)

French

German

Italian

Japanese

Korean

Russian

Spanish

Turkish

Supported languages with 5.9.x:

English

Brazilian

Chinese (Simplified)

Chinese (Traditional)

Danish 1

Dutch 1

Finnish 1

French

German

Italian

Japanese

Korean

Norwegian 1

Portuguese-Iberian 1

Russian

Spanish

Swedish 1

Turkish

 

1	Support for these languages was removed in ePO 5.10.

Supported cloud hosted virtualization platforms

Google Cloud Platform (GCP)
 

Product	Supports GCP
ePO 5.10.0	Y
ePO 5.9.x	N

Unsupported Products with GCP
 

Product	Comment
Appliance Management Extension (AME)	Pending Update
Advanced Threat Defense (ATD)	Pending Update
McAfee Application and Change Control (MACC)	Pending Update
Data Loss Prevention (DLP) Cloud	Pending Update
Drive Encryption (DE)	Pending Update
File and Removable Media Protection (FRP)	Pending Update
Management of Native Encryption (MNE)	Pending Update
McAfee Active Response Client McAfee Active Response Server	Pending Update
Network Data Loss Prevention (NDLP)	Pending Update
Threat Intelligence Exchange (TIE) Server	Pending Update
Extension blocked because they’re EOL
VirusScan Enterprise For Storage (VSES)	-
VirusScan Enterprise (VSE)	-
Threat Intelligence Exchange (TIE) for VSE	-

ePO on AWS is supported with:
ePolicy Orchestrator on Amazon Web Service can deploy ePO and other related infrastructure elements through AWS Quick Starts.
 

Product	Supports AWS
ePO 5.10.0	Yes
ePO 5.9.x	No

Unsupported Products with AWS

Product Name	Extension Name
Extensions that aren’t supported must be removed
Data Protection for Cloud	DataProtectionForCloud
McAfee Asset Manager	S_INSBSA5500
McAfee Logon Collector (MLC)	Extendedldap Gssapi
Database Activity Monitoring (DAM)	RCCore
Product Improvement Program	TELEMTRY1000
Extensions not currently supported
McAfee Application and Change Control (MACC)	Solidcore
Enterprise Security Manager (ESM)	SIEMCollector
Management of Native Encryption (MNE)	Mneadvancedfeatures
Minimum Escalations Requirement (MER) tool	SUPPCLNT1000
Tie Server	ServerDeployment

See also:

• KB90695 - Regional support for ePolicy Orchestrator in Amazon Web Services
• KB81534 - FAQs for ePolicy Orchestrator 5.x

Minimum supported managed product extensions

ePolicy Orchestrator	Article
ePO 5.10.x	KB90383 - Minimum supported extension versions for ePolicy Orchestrator 5.10.x
ePO 5.9.x	EOL

Supported McAfee Agent versions

To view the compatible MA versions with ePO, click the appropriate link:
 

MA Version	ePO Minimum Supported Versions	MA Article
MA 5.7.x
MA 5.7.5	ePO 5.10.x	KB93915
MA 5.7.4	ePO 5.10.x ePO 5.9.1 (EOL)
MA 5.7.3	ePO 5.10.x1 ePO 5.9.1 (EOL)
MA 5.7.2	ePO 5.10.x ePO 5.9.1
MA 5.7.1	ePO 5.10.x ePO 5.9.1 (EOL)
MA 5.7.0	ePO 5.10.x ePO 5.9.1 (EOL)
MA 5.6.x
MA 5.6.6	ePO 5.10 ePO 5.9.0 (EOL)	KB93337
MA 5.6.5	ePO 5.10 ePO 5.9.0 (EOL)	KB92718
MA 5.6.4	ePO 5.10 ePO 5.9.0 (EOL)	KB92483
MA 5.6.3	ePO 5.10 ePO 5.9.0 (EOL)	KB92240
MA 5.6.2	ePO 5.10 ePO 5.9.0 (EOL)	-
MA 5.6.0 and 5.6.1	ePO 5.10 ePO 5.9.0 (EOL)	KB91021
MA 5.5.x
MA 5.5.x	EOL	-
MA 5.0.x
MA 5.0.x	EOL	-
MA 4.8.x (HP-UX, AIX, and Solaris)
MA 4.8 x 2	ePO 5.10 ePO 5.9.1 (EOL)	-

 

1	For MA 5.7.3, ePO 5.10 Update 9 or later is the recommended minimum version.
2	IMPORTANT:  MA 4.8.x is supported only on HP-UX, AIX, and Solaris. For EOL details, see KB88098 - End of Life for McAfee Agent 4.8.x (Excluding HP-UX, AIX, and Solaris). The MA 5.x.x extension manages all previous versions of MA (4.8.x and 5.0.x).