Supported platforms, environments, and operating systems for McAfee Agent 5.x
Technical Articles ID:
KB51573
Last Modified: 11/16/2018
Rated:
Environment
McAfee Agent (MA) 5.5.x, 5.0.x
IMPORTANT:MA 4.8 reached End of Life (EOL) for Windows, Mac, and Linux operating systems on March 31, 2018. For details, see KB88098.
Summary
As Microsoft releases new operating systems or Service Packs, the original product guides might not reflect the current Technical Support policy for those platforms. Most of the following information is available in the product installation guides and Readme.txt files, but some of the information is available only in Product Management Statements published in the Knowledge Center.
NOTE: This information does not include details related to future cloud environment releases.
The following information details the McAfee products supported for use on workstation and server operating systems. Only current versions are included, because most customers upgrade to the latest Service Packs shortly after they are released.
Recent updates to this article:
Date
Update
November 16, 2018
Updated entries: Amazon Linux AMI 2016.x, 2017.x, and 2018.x.
Added: Red Hat Enterprise Linux (6.10).
October 31, 2018
Added Released to Support MA 5.5.1 Hotfix 1251374 to the Product release information table.
October 17, 2018
Correction of the build number for MA 5.0.3 (GA), to the correct build number 5.0.3.272 in the "Product release information" table.
October 16, 2018
Added full Windows 10 names to existing entries.
October 12, 2018
Added Released to Support Hotfix:
MA 5.5.1 Hotfix 1256382 for Windows (RTS)
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Product release information
To view the Known Issues article for MA 5.5.x, see KB90082.
To view the Known Issues article for MA 5.0.x, see KB83895.
GA = General Availability RTS = Released To Support (Managed Release)
1
McAfee investigated this issue and a solution is currently available. This solution is currently not generally available, but is in Released to Support (RTS) status. To obtain the RTS build, log on to the ServicePortal and create a Service Request (https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR). Include this article number in the Problem Description field.
See KB51560 for detailed information on release cycles.
2
MA 5.5.2 is an extension only release that includes new functionality.
MA 5.0.0 extensions and clients have a minimum ePO version requirement of ePO 5.1.1. New features available in the extension do not work with MA client versions earlier than 5.0.x.
NOTE:For version information for McAfee Agent 5.0.x, see KB82105.
Contents
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ePO
Version
MA
5.x.x
ePO 5.10.0
Yes
ePO 5.9.x
Yes 1
ePO 5.3.0 and later 2
Yes
1
The MA 5.0.4.104 extension is the minimum extension version supported in ePO 5.9.0. MA 5.0.4.104 is backward compatible with previous MA clients.
2
ePO 5.1.x reached EOL on December 31, 2017. ePO 5.3.x reaches EOL on March 31, 2019. For details, see KB88252.
IMPORTANT:
For timeline information about supporting new Service Packs and general policies, see KB50473.
"Latest Supported Service Pack or Update version" refers to the listed version and all previous versions, unless otherwise noted in the comments field.
Microsoft Client
Operating Systems
Latest
Supported
Service
Pack
MA
5.5.x
MA
5.0.5 5.0.6
MA
5.0.4
MA
5.0.3
MA
5.0.2
MA
5.0.0 5.0.1
Windows 10 (Version 1809) October 2018 Update
Windows 10 (version 1803) April 2018 Update
Windows 10 (version 1709) Fall Creators Update
Windows 10 (version 1703) Creators Update
(Home, Education, Enterprise, Professional, IoT Enterprise)
For timeline information about supporting new Service Packs and general policies, see KB50473.
"Latest Supported Service Pack or Update version" refers to the listed version and all previous versions, unless otherwise noted in the comments field.
Microsoft Server Operating Systems
Supported
Service Pack
MA
5.5.x
MA
5.0.5 5.0.6
MA
5.0.4
MA
5.0.0 To 5.0.3
Windows Server 2019 Version 1809
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
No
No
Windows Server 2016 Version 1709
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
No
No
Windows Server 2016 Version 1607
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
Yes
No
Windows Server 2012
R2 with update
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Windows Server 2012 R2
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Windows Server 2012
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Windows Storage Server 2012
R2 with update
-
Yes
Yes
Yes
Yes
Windows Storage Server 2012 R2
-
Yes
Yes
Yes
Yes
Windows Storage Server 2012
-
Yes
Yes
Yes
Yes
Windows Small Business Server 2011
-
Yes
Yes
Yes
Yes
Windows Server 2008 R2
(Standard, Enterprise, Datacenter, Web, Core)
1
Yes
Yes
Yes
Yes
Windows Server 2008
(Standard, Enterprise, Datacenter, Web, Core) 3
2
Yes
Yes
Yes
Yes
Windows Storage Server 2008 R2
1
Yes
Yes
Yes
Yes
Windows Storage Server 2008
2
Yes
Yes
Yes
Yes
Windows Storage Server 2003 1, 2
2
No
No
No
Yes
Windows Server 2003 1, 2
(Standard, Enterprise, Web)
2
No
No
No
Yes
Windows Server 2003 R2 1, 2
(Standard, Enterprise, Web)
2
No
No
No
Yes
Windows 2003
Small Business Server 1, 2
2
No
No
No
Yes
Windows 2003
Small Business Server R2 1, 2
2
No
No
No
Yes
1
Microsoft ended support for Windows Server 2003 on July 14, 2015. See KB81563 and KB85993 for more details.
2
MA 5.0.3 is the last agent version to support this version of Windows Server. Windows Server 2003 SP2 is the minimum supported version.
3
The original released version of Windows Server 2008 was Windows Server 2008, build 6001: Service Pack 1. This version is the base and includes Service Pack 1. Both Service Packs 1 and 2 are supported.
MA 5.0.4 is the last agent version to support this version of OS X.
NOTE: The McAfeeSmartInstall.sh requires glibc 2.7 or later when installing native 64-bit McAfee Agent, and glibc 2.3.2 or later when installing 32-bit McAfee Agent from the Agent Deployment URL.
Linux Operating Systems
MA
5.5.1
HF
1247910
MA
5.5.1
MA
5.0.5 5.0.6 5.5.0
MA
5.0.4 1
MA
5.0.2 5.0.3
MA
5.0.1
MA
5.0.0
Amazon Linux AMI2016.x, 2017.x, and 2018.x
Yes
Yes
No
No
No
No
No
Amazon Linux AMI 2014.x
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CentOS (7.1 - 7.5)
Yes
Yes
Yes
Yes
Yes
Yes
No
CentOS 7.0
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CentOS (6.6 - 6.9)
Yes
Yes
Yes
Yes
Yes
No
No
CentOS (6.0 - 6.5)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CentOS (5.10 and 5.11)
Yes
Yes
Yes
Yes
Yes
No
No
CentOS (5.0 - 5.9)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Debian (9.0 - 9.2)
Yes
Yes
Yes
No
No
No
No
Debian (8.0 - 8.9)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Debian (7.7 - 7.11)
Yes
Yes
Yes
Yes
Yes
No
No
Debian (7.0 - 7.6, 6.0 - 6.11 and 5.0 - 5.11)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Fedora 22 -27 (Server and Desktop)
Yes
Yes
Yes
No
No
No
No
openSUSE (13.0 - 13.2)
Yes
Yes
Yes
Yes
Yes
No
No
openSUSE (12 -12.3 and 11 - 11.4)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
openSUSE Leap(42.1 and 42.2)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
openSUSE Tumbleweed 42.3
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Oracle Enterprise Linux (64-bit) (7.0 - 7.5)
Yes
Yes
Yes
Yes
Yes
Yes
No
Oracle Enterprise Linux (6 - 6.9)
Yes
Yes
Yes
Yes
Yes
Yes
No
Oracle Enterprise Linux (5.9 - 5.11)
Yes
Yes
Yes
Yes
Yes
Yes
No
Oracle Enterprise Linux (5.0 - 5.8)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Red Hat Enterprise Linux (7.2 - 7.5)
Yes
Yes
Yes
Yes
Yes
Yes
No
Red Hat Enterprise Linux (7.0 - 7.1)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Red Hat Enterprise Linux (6.10)
Yes
Yes
Yes
No
No
No
No
Red Hat Enterprise Linux (6.0 - 6.9)
Yes
Yes
Yes
Yes
Yes
Yes
No
Red Hat Enterprise Linux (5.9 - 5.11)
Yes
Yes
Yes
Yes
Yes
Yes
No
Red Hat Enterprise Linux (5.0 - 5.8)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
SUSE Linux Enterprise Desktop
(12.0 - 12.3, 11.0 - 11.4 and 10.0 - 10.4)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
SUSE Linux Enterprise Server
(12.0 - 12.4 and 11.0 - 11.4)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
SUSE Linux Enterprise Server (10.0 - 10.4)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
SUSE Linux Enterprise Real Time Extension
(10, 11 and 12)
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