Supported platforms, environments, and operating systems for McAfee Agent 5.x
Technical Articles ID:
KB51573
Last Modified: 8/14/2019
Rated:
Environment
McAfee Agent (MA) 5.6.x, 5.5.x, 5.0.x
IMPORTANT:MA 4.8 reached End of Life (EOL) for Windows, Mac, and Linux operating systems on March 31, 2018 (excluding HP-UX, AIX, and Solaris). For details, see KB88098.
Summary
As Microsoft releases new operating systems or Service Packs, the original product guides might not reflect the current Technical Support policy for those platforms. Most of the following information is available in the product installation guides and Readme.txt files. But, some of the information is available only in Product Management Statements published in the Knowledge Center.
NOTE: This information does not include details related to future cloud environment releases.
The following information details the McAfee products supported for use on workstation and server operating systems. Only current versions are included, because most customers upgrade to the latest Service Packs shortly after they are released.
IMPORTANT: The DXL 5.0.0 client is now integrated with MA 5.6.0, and is no longer a standalone component deployed by DXL. McAfee Agent 5.6.0 bundles the McAfee Data Exchange Layer client as a component. The DXL client is now automatically installed on managed systems with McAfee Agent 5.6.0 and automatically connects to a DXL broker in your environment. To view the supported platforms, environments, and operating systems for Data Exchange Layer, see KB90421.
Recent updates to this article:
Date
Update
August 14, 2019
Made minor format change.
July 17, 2019
Added MA 5.6.1 Hotfix 3 (General Availability).
July 12, 2019
Changed MA 5.6.1 Hotfix 2, from General Availability to Released to Support.
July 11, 2019
Added details about MA 5.6.1 Hotfix 2 being removed from the Product Downloads site.
July 8, 2019
Added MA 5.6.1 Hotfix 2 (General Availability).
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GA = General Availability RTS = Released To Support (Managed Release)
1
McAfee investigated this issue and a solution is currently available. This solution is currently not generally available, but is in Released to Support (RTS) status. To obtain the RTS build, log on to the ServicePortal and create a Service Request (https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR). Include this article number in the Problem Description field.
See KB51560 for detailed information on release cycles.
NOTE: Release notes for RTS versions are not posted externally. The release notes are only included in the package that Technical Support sends to the customer.
2
MA 5.5.2 is an extension only release that includes new functionality.
MA 5.0.0 extensions and clients have a minimum ePO version requirement of ePO 5.1.1. New features available in the extension do not work with MA client versions earlier than 5.0.x.
6
MA 5.5.3 is an extension only release and was released with Endpoint Security for Servers 5.2.0. It is mentioned in the ENS for Server 5.2.0 Installation Guide. For details, see PD28027.
7
MA 5.6.0 Hotfix 1264214 (GA) is no longer available because of an issue found post-release and documented in KB91418. This issue is resolved in MA 5.6.1.
8
MA 5.6.1 HF2 has been changed from General Availability (GA) to Released to Support (RTS) because of issues found post-release and documented in KB91655.
NOTE:For version information for McAfee Agent 5.0.x, see KB82105.
ePO
Version
MA
5.x.x
ePO 5.10.0
Yes
ePO 5.9.x
Yes 1
ePO 5.3.0 and later 2
Yes
1
The MA 5.0.4.104 extension is the minimum extension version supported in ePO 5.9.0. MA 5.0.4.104 is backward compatible with previous MA clients.
2
ePO 5.1.x reached EOL on December 31, 2017. ePO 5.3.x reaches EOL on March 31, 2019. For details, see KB88252.
IMPORTANT:
For timeline information about supporting new Service Packs and general policies, see KB50473.
"Latest Supported Service Pack or Update version" refers to the listed version and all previous versions, unless otherwise noted in the comments field.
Microsoft Client
Operating Systems
Latest
Supported
Service
Pack
MA
5.6.0
5.6.1
MA
5.5.0 5.5.1
5.5.2
MA
5.0.5 5.0.6
MA
5.0.4
MA
5.0.3
MA
5.0.2
MA
5.0.0 5.0.1
Windows 10 ver 1903 (May 2019 Update)
Windows 10 ver 1809 (October 2018 Update)
Windows 10 ver 1803 (April 2018 Update)
Windows 10 ver 1709 (Fall Creators Update)
Windows 10 ver 1703 (Creators Update)
For timeline information about supporting new Service Packs and general policies, see KB50473.
"Latest Supported Service Pack or Update version" refers to the listed version and all previous versions, unless otherwise noted in the comments field.
Microsoft Server Operating Systems
Supported
Service Pack
MA
5.6.x
MA
5.5.x
MA
5.0.5 5.0.6
MA
5.0.4
MA
5.0.0 To 5.0.3
Windows Server 2019 Version 1903
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
Yes
No
No
Windows Server 2019 Version 1809
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
Yes
No
No
Windows Server 2016 Version 1709
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
Yes
No
No
Windows Server 2016 Version 1607
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
Yes
Yes
No
Windows Server 2012
R2 with update
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Yes
Windows Server 2012 R2
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Yes
Windows Server 2012
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2012
R2 with update
-
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2012 R2
-
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2012
-
Yes
Yes
Yes
Yes
Yes
Windows Small Business Server 2011
-
Yes
Yes
Yes
Yes
Yes
Windows Server 2008 R2
(Standard, Enterprise, Datacenter, Web, Core)
1
Yes
Yes
Yes
Yes
Yes
Windows Server 2008
(Standard, Enterprise, Datacenter, Web, Core) 3
2
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2008 R2
1
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2008
2
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2003 1, 2
2
No
No
No
No
Yes
Windows Server 2003 1, 2
(Standard, Enterprise, Web)
2
No
No
No
No
Yes
Windows Server 2003 R2 1, 2
(Standard, Enterprise, Web)
2
No
No
No
No
Yes
Windows 2003
Small Business Server 1, 2
2
No
No
No
No
Yes
Windows 2003
Small Business Server R2 1, 2
2
No
No
No
No
Yes
1
Microsoft ended support for Windows Server 2003 on July 14, 2015. See KB81563 and KB85993 for more details.
2
MA 5.0.3 is the last agent version to support this version of Windows Server. Windows Server 2003 SP2 is the minimum supported version.
3
The original released version of Windows Server 2008 was Windows Server 2008, build 6001: Service Pack 1. This version is the base and includes Service Pack 1. Both Service Packs 1 and 2 are supported.
MA 5.0.4 is the last agent version to support this version of OS X.
NOTE: The McAfeeSmartInstall.sh requires glibc 2.7 or later when installing native 64-bit McAfee Agent. It requires glibc 2.3.2 or later when installing 32-bit McAfee Agent from the Agent Deployment URL.
Linux Operating Systems
MA 5.6.x
MA
5.5.1
Hotfix
1267991
MA
5.5.1
Hotfix
1247910
MA
5.5.1
MA
5.0.5 5.0.6 5.5.0
MA
5.0.4 1
MA
5.0.2 5.0.3
MA
5.0.1
MA
5.0.0
Amazon Linux AMI 2016.x, 2017.x, and 2018.x
Yes
Yes
Yes
Yes
No
No
No
No
No
Amazon Linux AMI 2014.x
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CentOS 7.6
Yes
Yes
Yes
Yes
Yes
No
No
No
No
CentOS (7.1 - 7.5)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
CentOS 7.0
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CentOS 6.10
Yes
Yes
Yes
Yes
Yes
No
No
No
No
CentOS (6.6 - 6.9)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
CentOS (6.0 - 6.5)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CentOS (5.10 and 5.11)
No
No
Yes
Yes
Yes
Yes
Yes
No
No
CentOS (5.0 - 5.9)
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Debian (9.0 - 9.5)
Yes
Yes
Yes
Yes
Yes
No
No
No
No
Debian (8.0 - 8.9)
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Debian (7.7 - 7.11)
No
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Debian (7.0 - 7.6, 6.0 - 6.11 and 5.0 - 5.11)
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Fedora 29 (Server and Desktop)(x64 only)
Yes
Yes
Yes
No
No
No
No
No
No
Fedora 28 (Server and Desktop)(x64 only)
Yes
Yes
Yes
Yes
Yes
No
No
No
No
Fedora 27 (Server and Desktop)
Yes
Yes
Yes
Yes
Yes
No
No
No
No
Fedora 22–26 (Server and Desktop)
No
No
Yes
Yes
Yes
No
No
No
No
openSUSE Leap 15
Yes
Yes
No
No
No
No
No
No
No
openSUSE (13.0 - 13.2)
No
No
Yes
Yes
Yes
Yes
Yes
No
No
openSUSE (12 -12.3 and 11 - 11.4)
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
openSUSE Leap(42.3)
Yes
Yes
Yes
Yes
Yes
No
No
No
No
openSUSE Leap(42.1 and 42.2)
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
openSUSE Tumbleweed 42.3
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Oracle Enterprise Linux 7.6
Yes
Yes
Yes
Yes
Yes
No
No
No
No
Oracle Enterprise Linux (7.0 - 7.5)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Oracle Enterprise Linux 6.10
Yes
Yes
Yes
Yes
Yes
No
No
No
No
Oracle Enterprise Linux (6 - 6.9)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Oracle Enterprise Linux (5.9 - 5.11)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Oracle Enterprise Linux (5.0 - 5.8)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Red Hat Enterprise Linux 8.0
Yes
No
No
No
No
No
No
No
No
Red Hat Enterprise Linux 7.6
Yes
Yes
Yes
Yes
Yes
No
No
No
No
Red Hat Enterprise Linux (7.2 - 7.5)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Red Hat Enterprise Linux (7.0 - 7.1)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Red Hat Enterprise Linux 6.10
Yes
Yes
Yes
Yes
Yes
No
No
No
No
Red Hat Enterprise Linux (6.0 - 6.9)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Red Hat Enterprise Linux (5.9 - 5.11)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Red Hat Enterprise Linux (5.0 - 5.8)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
SUSE Linux Enterprise Desktop 15.0
Yes
Yes
No
No
No
No
No
No
No
SUSE Linux Enterprise Desktop (12.0 - 12.3)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
SUSE Linux Enterprise Desktop
(11.0 - 11.4 and 10.0 - 10.4)
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
SUSE Linux Enterprise Server 15.0
Yes
Yes
No
No
No
No
No
No
No
SUSE Linux Enterprise Server
(12.0 - 12.4 and 11.0 - 11.4)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
SUSE Linux Enterprise Server
(10.0 - 10.4)
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
SUSE Linux Enterprise Real Time Extension
(12 and 11)
