Supported platforms, environments, and operating systems for McAfee Agent 5.x
Technical Articles ID:
KB51573
Last Modified: 8/14/2018
Rated:
Environment
McAfee Agent (MA) 5.5.x, 5.0.x
IMPORTANT:McAfee Agent 4.8 reached End of Life (EOL) for Windows, Mac, and Linux operating systems on March 31, 2018. For details, see KB88098.
Summary
As Microsoft releases new operating systems or Service Packs, the original product guides might not reflect the current Technical Support policy for those platforms. Most of the following information is available in the product installation guides and Readme.txt files, but some of the information is available only in Product Management Statements published in the Knowledge Center.
NOTE: This information does not include details related to future cloud environment releases.
The following information details the McAfee products supported for use on workstation and server operating systems. Only current versions are included, because most customers upgrade to the latest Service Packs shortly after they are released.
Recent updates to this article:
Date
Update
August 14, 2018
Added details for MA 5.5.2 release. Multiple sections updated.
July 13, 2018
Updated details about MA 5.5.0 (RTS) in Product Release Information table.
June 28, 2018
Added details about MA 5.5.1 Hotfix 1244953 released to support (RTS).
June 13, 2018
Added Amazon Linux AMI 2016 and 2017 is supported with MA 5.5.1.
Correction to the tables that cover:
Microsoft Client Operating Systems to reflect footnote 4
Microsoft Server Operating Systems to reflect footnote 2
Microsoft Windows Server 2003 SP2
June 12, 2018
Added details for MA 5.5.1 release. Multiple sections updated.
Consolidated details from KB59938 into a new Release Information table.
GA = General Availability RTS = Released To Support (Managed Release)
1
{GENRTS.EN_US}
2
MA 5.5.2 is an extension only release that includes new functionality.
NOTE:For version information for McAfee Agent 5.0.x, see KB82105.
Contents
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ePO
Version
MA
5.x.x
ePO 5.10.0
Yes
ePO 5.9.x
Yes 1
ePO 5.3.0 and later 2
Yes
1
The MA 5.0.4.104 extension is the minimum extension version supported in ePO 5.9.0. MA 5.0.4.104 is backward compatible with previous MA clients.
2
ePO 5.1.x reached EOL on December 31, 2017. ePO 5.3.x reaches EOL on March 31, 2019. For details, see KB88252.
IMPORTANT:
For timeline information about supporting new Service Packs and general policies, see KB50473.
"Latest Supported Service Pack or Update version" refers to the listed version and all previous versions, unless otherwise noted in the comments field.
For timeline information about supporting new Service Packs and general policies, see KB50473.
"Latest Supported Service Pack or Update version" refers to the listed version and all previous versions, unless otherwise noted in the comments field.
Microsoft Server Operating Systems
Supported
Service Pack
MA
5.5.x
MA
5.0.5 5.0.6
MA
5.0.4
MA
5.0.0 To 5.0.3
Windows Server 2016 Version 1709
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
No
No
Windows Server 2016 Version 1607
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
Yes
No
Windows Server 2012
R2 with update
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Windows Server 2012 R2
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Windows Server 2012
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Windows Storage Server 2012
R2 with update
-
Yes
Yes
Yes
Yes
Windows Storage Server 2012 R2
-
Yes
Yes
Yes
Yes
Windows Storage Server 2012
-
Yes
Yes
Yes
Yes
Windows Small Business Server 2011
-
Yes
Yes
Yes
Yes
Windows Server 2008 R2
(Standard, Enterprise, Datacenter, Web, Core)
1
Yes
Yes
Yes
Yes
Windows Server 2008
(Standard, Enterprise, Datacenter, Web, Core) 3
2
Yes
Yes
Yes
Yes
Windows Storage Server 2008 R2
1
Yes
Yes
Yes
Yes
Windows Storage Server 2008
2
Yes
Yes
Yes
Yes
Windows Storage Server 2003 1, 2
2
No
No
No
Yes
Windows Server 2003 1, 2
(Standard, Enterprise, Web)
2
No
No
No
Yes
Windows Server 2003 R2 1, 2
(Standard, Enterprise, Web)
2
No
No
No
Yes
Windows 2003
Small Business Server 1, 2
2
No
No
No
Yes
Windows 2003
Small Business Server R2 1, 2
2
No
No
No
Yes
1
Microsoft ended support for Windows Server 2003 on July 14, 2015. See KB81563 and KB85993 for more details.
2
MA 5.0.3 is the last agent version to support this version of Windows Server. Windows Server 2003 SP2 is the minimum supported version.
3
The original released version of Windows Server 2008 was Windows Server 2008, build 6001: Service Pack 1. This version is the base and includes Service Pack 1. Both Service Packs 1 and 2 are supported.
MA 5.0.4 is the last agent version to support this version of OS X.
NOTE: The McAfeeSmartInstall.sh requires glibc 2.7 or later when installing native 64-bit McAfee Agent, and glibc 2.3.2 or later when installing 32-bit McAfee Agent from the Agent Deployment URL.
Other 64-bit processors running in 32-bit emulation
No
The minimum CPU requirement is a Pentium-class processor.
CPU Platform
MA
5.x.x
AMD Opteron
Yes
AMD Athlon
Yes
Atom
Yes
Intel® Xeon®
Yes
Intel Itanium
No
Intel EM64T
Yes
Intel Pentium
Yes
Intel and AMD dual-core processor
Yes
Intel Core2 Duo or Quad processor
Yes
Power PC
No
NOTE: McAfee Agent supports Power PC processor architecture only with macOS and AIX operating systems.
Related Information
NOTE: Details from KB90178 (Version information for MA 5.5.x) have been integrated into this article under the Release Information table.
Disclaimer
The content of this article originated in English. If there are differences between the English content and its translation, the English content is always the most accurate. Some of this content has been provided using Machine Translation translated by Microsoft.
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