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Knowledge Center


Supported platforms, environments, and operating systems for McAfee Agent 5.x
Technical Articles ID:   KB51573
Last Modified:  9/10/2018
Rated:


Environment

McAfee Agent (MA) 5.5.x, 5.0.x

IMPORTANT: McAfee Agent 4.8 reached End of Life (EOL) for Windows, Mac, and Linux operating systems on March 31, 2018. For details, see KB88098.

Summary

As Microsoft releases new operating systems or Service Packs, the original product guides might not reflect the current Technical Support policy for those platforms. Most of the following information is available in the product installation guides and Readme.txt files, but some of the information is available only in Product Management Statements published in the Knowledge Center.

NOTE: This information does not include details related to future cloud environment releases.

The following information details the McAfee products supported for use on workstation and server operating systems. Only current versions are included, because most customers upgrade to the latest Service Packs shortly after they are released.

Recent updates to this article:
 
Date Update
September 11, 2018 Added details for MA 5.5.1 Hotfix 1248290.
August 31, 2018 Multiple updates to the Linux Supported operating systems table, rows, and columns.
Added Fedora 22 -27 (Server and Desktop) 
Correction to MA 5.5.1 HF1247910; it was incorrectly numbered as HF1244953.
August 14, 2018 Added details for MA 5.5.2 release. Multiple sections updated.
July 13, 2018 Updated details about MA 5.5.0 (RTS) in Product Release Information table.
June 28, 2018 Added details about MA 5.5.1 Hotfix 1244953 released to support (RTS).

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Product Release Information
 
MA Version Operating
System
Package
Build
Number
Extension
Build
Number
Release
Date
Release
Notes
MA 5.5.2
MA 5.5.2 (Extension only) 2 Windows - 5.5.2.117 August 14, 2018 PD27882
MA 5.5.1
MA 5.5.1 Hotfix 1248290 (GA)
(HF1248290)
Mac 5.5.1.374 - September 11, 2018 PD27974
MA 5.5.1 Hotfix 1247910 (GA)
(HF1247910) 
Linux 5.5.1.362 - August 1, 2018 PD27840
MA 5.5.1 Hotfix 1244953 (RTS) 1
(HF1244953)
Windows 5.5.1.348 - June 27, 2018 -
MA 5.5.1 Windows,
Mac, Linux
5.5.1.342
 
5.5.1.124 June 12, 2018 PD27722
MA 5.5.0
MA 5.5.0 Hotfix 1230772 (RTS) 1
(HF1230772)
Windows,
Mac, Linux
5.5.0.482
 
5.5.0.300 March 22, 2018 -
MA 5.5.0 (GA) Windows,
Mac, Linux
5.5.0.447
 
5.5.0.291 December 19, 2017 PD27369
MA 5.5.0 (RTS) Windows,
Mac, Linux
5.5.0.421
 
5.5.0.273 November 29, 2017 -
MA 5.0.x
5.0.6 Hotfix 1238995 (RTS)
HF1238995
Windows,
Mac, Linux
5.0.6.550 - April 30, 2018 n/a
5.0.6 Hotfix 1230234 (RTS)
HF1230234
Windows,
Mac, Linux
5.0.6.491 - February 28, 2018 n/a
5.0.6 Hotfix 1223599 (RTS)
HF1223599
Windows,
Mac, Linux
5.0.6.463 - January 31, 2018 n/a
5.0.6 Hotfix 1221322 (RTS)
HF1221322
Windows,
Mac, Linux
5.0.6.406 - January 2, 2018 n/a
5.0.6 Hotfix 1218645 (RTS)
HF1218645
Windows,
Mac, Linux
5.0.6.387 - November 30, 2017 n/a
5.0.6 Hotfix 1211288 (GA)
HF1211288
Mac only 5.0.6.347 - September 25, 2017 PD27270
5.0.6 (GA) Windows,
Mac, Linux
5.0.6.220 5.0.6.107 July 13, 2017 PD27106
5.0.5 Hotfix 1188538 (GA)
HF1188538
Windows 5.0.5.739 - May 18, 2017 PD27078
5.0.5 (GA) Windows,
Mac, Linux
5.0.5.658 5.0.5.131 March 28, 2017 PD26907
5.0.4 Hotfix 1179191 (GA)
(HF1179191)
Windows,
Mac, Linux
5.0.4.470 - February 21, 2017 PD26893
5.0.4 Hotfix 1174804 (GA)
(HF1174804)
Windows 5.0.4.449 - January 17, 2017 PD26863
5.0.4 (GA) Windows,
Mac, Linux
5.0.4.283 5.0.4.104 August 11, 2016 PD26645
5.0.3 (GA) Windows,
Mac, Linux
5.0.4.283 5.0.3.141 May 9, 2016 PD26438
5.0.2 Hotfix 1110392 (GA)
(HF1110392)
Windows only 5.0.2.333 - February 25, 2016 PD26386
5.0.2 Hotfix 1108716 (RTS)
(HF1108716)
Windows,
Mac, Linux
5.0.2.285 - December 1, 2015 KB86012
5.0.2 Hotfix 1091027 (GA)
(HF1091027)
Windows only 5.0.2.188 - November 18, 2015 PD26240
5.0.2 Hotfix 1085179 (GA)
(HF1085179)
Mac only 5.0.2.185 - September 21, 2015 PD26140
5.0.2 (GA) Windows,
Mac, Linux
5.0.2.132 5.0.2.118 August 31, 2015 PD26042
5.0.1 Hotfix HF1 (RTS) Windows only 5.0.1.518 - June 30, 2015 n/a
5.0.1 (GA) Windows 5.0.1.516 5.0.1.148 June 16, 2015 PD25735
5.0.0 Hotfix 1037455 (GA) 4
(HF1037455)
Linux only 5.0.0.3082 - February 19, 2015 PD25778
5.0.0 (GA) 3, 5 Windows,
Mac, Linux
- 5.0.0.481 July 31, 2014 PD25186
5.0.0 (GA) 5 Windows
Mac, Linux
5.0.0.2620
5.0.0.2710
- October 21, 2014

GA = General Availability
RTS = Released To Support (Managed Release)
 
1
McAfee investigated this issue and a solution is currently available. This solution is currently not generally available, but is in Released to Support (RTS) status. To obtain the RTS build, log on to the ServicePortal and create a Service Request (https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR). Include this article number in the Problem Description field.

See KB51560 for detailed information on release cycles.
2 MA 5.5.2 is an extension only release that includes new functionality.
3  Extension is contained only in ePO 5.1.1.
4 Security hotfix for SB10100.
5 MA 5.0.0 extensions and clients have a minimum ePO version requirement of ePO 5.1.1. New features available in the extension do not work with MA client versions earlier than 5.0.x.


NOTE: For version information for McAfee Agent 5.0.x, see KB82105.

Contents
 Click to expand the section you want to view:

ePO
Version
MA
5.x.x
ePO 5.10.0 Yes
ePO 5.9.x Yes 1
ePO 5.3.0 and later 2 Yes
 
 1  The MA 5.0.4.104 extension is the minimum extension version supported in ePO 5.9.0. MA 5.0.4.104 is backward compatible with previous MA clients.
 2 ePO 5.1.x reached EOL on December 31, 2017. ePO 5.3.x reaches EOL on March 31, 2019. For details, see KB88252.


IMPORTANT:
  • For timeline information about supporting new Service Packs and general policies, see KB50473.
  • "Latest Supported Service Pack or Update version" refers to the listed version and all previous versions, unless otherwise noted in the comments field.
Microsoft Client
Operating Systems
Latest
Supported
Service
Pack
MA
5.5.x
MA
5.0.5

5.0.6
MA
5.0.4
MA
5.0.3
MA
5.0.2
MA
5.0.0

5.0.1
Windows 10 Versions 1703, 1709, 1803
(Home, Education, Enterprise, Professional, IoT Enterprise)
- Yes Yes No No No No
Windows 10 Version 1607
(Home, Education, Enterprise, Professional, IoT Enterprise)
- Yes Yes Yes No No No
Windows 10 Versions 1507, 1511
Windows 10 LTSB
(Home, Education, Enterprise, Professional, IoT Enterprise)
- Yes Yes Yes Yes Yes No
Windows 8.1 to Go Win 8.1 Update Yes Yes Yes Yes No No
Windows 8.1
(Professional, Enterprise)
Win 8.1 Update Yes Yes Yes Yes Yes Yes
Windows Embedded 8.1
(Professional, Standard, Industry)
Win 8.1 Update Yes Yes Yes Yes Yes Yes
Windows 8.0 To Go - Yes Yes Yes Yes Yes No
Windows 8
(Professional, Enterprise)
- Yes Yes Yes Yes Yes Yes
Windows Embedded 8 5
(Professional, Standard, Industry)
- Yes Yes Yes Yes Yes Yes
Windows Point of Service 1.1 4 - No No No Yes Yes Yes
Windows 7 x32
(Starter, Home Basic, Home Premium, Enterprise, Professional, Ultimate)
1 Yes Yes Yes Yes Yes Yes
Windows 7 x64
(Home Basic, Home Premium, Enterprise, Professional, Ultimate)
1 Yes Yes Yes Yes Yes Yes
Windows 7 Embedded 5
(Enterprise, POSReady, Standard)
1 Yes Yes Yes Yes Yes Yes
Windows Vista x32 and x64
(Home Basic, Home Premium, Business, Enterprise, Ultimate)

2

Yes Yes Yes Yes Yes Yes
Windows XP x32 1, 4
(Professional, Home)
3 No No No Yes Yes Yes
Windows XP x64 1, 4
(Professional, Home)
2 No No No Yes Yes Yes
Windows XP Embedded 2, 4, 5 <3 No No No Yes Yes Yes
Windows Embedded
Standard 2009 4, 6
3 No No No Yes Yes Yes
Windows Embedded
POSReady 2009 4, 6
3 No No No Yes Yes Yes
Windows Embedded
POS (WEPOS) 3, 4, 5
- No No No Yes Yes Yes
Windows XP Tablet PC Edition 1, 4

3

No No No Yes Yes Yes
Windows XP Tablet PC Edition 2005 1, 4

3

No No No Yes Yes Yes
 
Microsoft ended support for Windows XP on April 8, 2014. See KB78434 and KB85993 for more details.
Microsoft ended support for Windows XP Embedded on January 12, 2016.
Microsoft ended support for Windows Embedded for Point of Service on April 12, 2016.
MA 5.0.3 is the last agent version to support this version of Windows.
Support is limited to physical disks and not thin-client installations.

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IMPORTANT:
  • For timeline information about supporting new Service Packs and general policies, see KB50473.
  • "Latest Supported Service Pack or Update version" refers to the listed version and all previous versions, unless otherwise noted in the comments field.
Microsoft Server Operating Systems Supported
Service Pack
MA
5.5.x
MA
5.0.5

5.0.6
MA
5.0.4
MA
5.0.0

To
5.0.3
Windows Server 2016 Version 1709
(Standard, Datacenter, Essentials, Core)
- Yes Yes No No
Windows Server 2016 Version 1607
(Standard, Datacenter, Essentials, Core)
- Yes Yes Yes No
Windows Server 2012
R2 with update
(Standard, Datacenter, Essentials, Foundation, Core)
- Yes Yes Yes Yes
Windows Server 2012 R2
(Standard, Datacenter, Essentials, Foundation, Core)
- Yes Yes Yes Yes
Windows Server 2012
(Standard, Datacenter, Essentials, Foundation, Core)
- Yes Yes Yes Yes
Windows Storage Server 2012
R2 with update
- Yes Yes Yes Yes
Windows Storage Server 2012 R2 - Yes Yes Yes Yes
Windows Storage Server 2012 - Yes Yes Yes Yes
Windows Small Business Server 2011 - Yes Yes Yes Yes
Windows Server 2008 R2
(Standard, Enterprise, Datacenter, Web, Core)
1 Yes Yes Yes Yes
Windows Server 2008
(Standard, Enterprise, Datacenter, Web, Core) 3
2 Yes Yes Yes Yes
Windows Storage Server 2008 R2 1 Yes Yes Yes Yes
Windows Storage Server 2008 2 Yes Yes Yes Yes
Windows Storage Server 2003 1, 2 2 No No No Yes
Windows Server 2003 1, 2
(Standard, Enterprise, Web)
2 No No No Yes
Windows Server 2003 R2 1, 2
(Standard, Enterprise, Web)
2 No No No Yes
Windows 2003
Small Business Server 1, 2
2 No   No No
Yes
Windows 2003
Small Business Server R2 1, 2
2 No   No No
Yes
 
1 Microsoft ended support for Windows Server 2003 on July 14, 2015. See KB81563 and KB85993 for more details.
 2  MA 5.0.3 is the last agent version to support this version of Windows Server. Windows Server 2003 SP2 is the minimum supported version.
3 The original released version of Windows Server 2008 was Windows Server 2008, build 6001: Service Pack 1. This version is the base and includes Service Pack 1. Both Service Packs 1 and 2 are supported.


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Apple Operating Systems MA 5.5.1
Hotfix
1248290
 
MA
5.5.x
MA
5.0.6
Hotfix
1211288
 
MA
5.0.5

5.0.6
MA
5.0.4
Hotfix
174804 
MA
5.0.2
Hotfix
1085179

 
MA
5.0.1

5.0.2
5.0.3
5.0.4
MA
5.0.0


 
macOS 10.14 
(Mojave - 64-bit only)
Yes No No No No No No No
macOS (10.13 - 10.13.6)
(High Sierra)
Yes Yes Yes No No No No No
macOS (10.12.4 - 10.12.6) Yes Yes Yes Yes No No No No
macOS (10.12.2 - 10.12.3) Yes Yes Yes Yes Yes No No No
macOS (10.12 - 10.12.1)
(Sierra)
Yes Yes Yes Yes Yes Yes Yes Yes
OS X (10.11 - 10.11.6)
(El Capitan)
Yes Yes Yes Yes Yes Yes No No
OS X (10.10 - 10.10.5)
(Yosemite)
Yes Yes Yes Yes Yes Yes Yes Yes
OS X 10.9.5 Yes Yes Yes Yes Yes Yes Yes No
OS X (10.9 - 10.9.4)
(Mavericks)
Yes Yes Yes Yes Yes Yes Yes Yes
OS X 10.8
(Mountain Lion) 1
No No Yes Yes Yes Yes Yes Yes
Mac OS X 10.7
(Lion) 1
No No Yes Yes Yes Yes Yes Yes
Mac OS X 10.6
(Snow Leopard) 1
No No Yes Yes Yes Yes Yes Yes
Mac OS X 10.5
(Leopard)
No No No No No No No No
Mac OS X 10.4
(Tiger)
No No No No No No No No
 
1 MA 5.0.4 is the last agent version to support this version of OS X.



NOTE: The McAfeeSmartInstall.sh requires glibc 2.7 or later when installing native 64-bit McAfee Agent, and glibc 2.3.2 or later when installing 32-bit McAfee Agent from the Agent Deployment URL.
 
Linux Operating Systems MA
5.5.1
HF
1247910
 
MA
5.5.1
MA
5.0.5

5.0.6
5.5.0
MA
5.0.4 1
MA
5.0.2
5.0.3
MA
5.0.
1
MA
5.0.0
Amazon Linux AMI 2016, 2017, and 2018 Yes Yes No No No No No
Amazon Linux AMI 2014.x Yes Yes Yes Yes Yes Yes Yes
CentOS (7.1 - 7.5) Yes Yes Yes Yes Yes Yes No
CentOS 7.0 Yes Yes Yes Yes Yes Yes Yes
CentOS (6.6 - 6.9) Yes Yes Yes Yes Yes No No
CentOS (6.0 - 6.5) Yes Yes Yes Yes Yes Yes Yes
CentOS (5.10 and 5.11) Yes Yes Yes Yes Yes No No
CentOS (5.0 - 5.9) Yes Yes Yes Yes Yes Yes Yes
Debian (9.0 - 9.2) Yes Yes Yes No No No No
Debian (8.0 - 8.9) Yes Yes Yes Yes Yes Yes Yes
Debian (7.7 - 7.11) Yes Yes Yes Yes Yes No No
Debian (7.0 - 7.6, 6.0 - 6.11 and 5.0 - 5.11) Yes Yes Yes Yes Yes Yes Yes
Fedora 22 -27 (Server and Desktop)  Yes Yes Yes No No No No
openSUSE  (13.0 - 13.2) Yes Yes Yes Yes Yes No No
openSUSE (12 -12.3 and 11 - 11.4) Yes Yes Yes Yes Yes Yes Yes
openSUSE Leap  (42.1 and 42.2) Yes Yes Yes Yes Yes Yes Yes
openSUSE Tumbleweed 42.3 Yes Yes Yes Yes Yes Yes Yes
Oracle Enterprise Linux (64-bit) (7.0 - 7.5) Yes Yes Yes Yes Yes Yes No
Oracle Enterprise Linux (6  - 6.9) Yes Yes Yes Yes Yes Yes No
Oracle Enterprise Linux (5.9 - 5.11) Yes Yes Yes Yes Yes Yes No
Oracle Enterprise Linux (5.0 - 5.8) Yes Yes Yes Yes Yes Yes Yes
Red Hat Enterprise Linux (7.2 - 7.5) Yes Yes Yes Yes Yes Yes No
Red Hat Enterprise Linux (7.0 - 7.1) Yes Yes Yes Yes Yes Yes Yes
Red Hat Enterprise Linux (6.0 - 6.9) Yes Yes Yes Yes Yes Yes No
Red Hat Enterprise Linux (5.9 - 5.11) Yes Yes Yes Yes Yes Yes No
Red Hat Enterprise Linux (5.0 - 5.8) Yes Yes Yes Yes Yes Yes Yes
SUSE Linux Enterprise Desktop 
(12.0 - 12.3, 11.0 - 11.4 and 10.0 - 10.4)
Yes Yes Yes Yes Yes Yes Yes
SUSE Linux Enterprise Server 
(12.0 - 12.4 and 11.0 - 11.4)
Yes Yes Yes Yes Yes Yes Yes
SUSE Linux Enterprise Server (10.0 - 10.4) Yes Yes Yes Yes Yes Yes Yes
SUSE Linux Enterprise Real Time Extension 
(10, 11 and 12)
Yes Yes Yes Yes Yes Yes Yes
Ubuntu 18.04 Yes No No No No No No
Ubuntu (17.04 and 17.10) Yes Yes Yes Yes No No No
Ubuntu 16.10 Yes Yes Yes Yes No No No
Ubuntu 16.04  Yes Yes Yes Yes Yes Yes Yes
Ubuntu (15.04 and 15.10) Yes Yes Yes Yes Yes Yes No
Ubuntu (14.04 and 14.10)
(32-bit and 64-bit) 
Yes Yes Yes Yes Yes Yes Yes
Ubuntu (13.04, 13.10, 12.04 and 12.10) Yes Yes Yes Yes Yes Yes Yes
Ubuntu (11.04 and 11.10) Yes Yes Yes Yes Yes Yes Yes
 
 1  MA 5.0.4 added support for native Linux 64-bit.


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HP-UX Operating Systems MA
5.x.x
Comments
HP-UX 11.31 No  
HP-UX 11.31 Itanium No  
HP-UX 11i v2 (build 11.23) No PA-RISC
HP-UX 11i v2 (build 11.23) Itanium No  
HP-UX 11i v1 (build 11.11) No PA-RISC


IBM AIX Operating Systems MA
5.x.x
Comments
AIX 7.1 (64-bit only) No Power PC 5, 6, and 7
AIX 5.3 TL 6 or later and 6.1 (64-bit only) No Power PC 5, 6, and 7


Oracle Operating Systems MA
5.x.x
Comments
Solaris 11 (64-bit kernel) No SPARC
Solaris 10 (32-bit or 64-bit kernel) No SPARC
Solaris 9 (32-bit or 64-bit kernel) No SPARC
Solaris 8 (32-bit or 64-bit kernel) No SPARC


Virtual Platforms MA
5.x.x
Citrix XenDesktop Yes
Citrix XenServer Yes
ESX Yes
VMware Workstation Yes
VMware Player Yes
VMware Server Yes
Windows Server Hyper-V Yes


64-bit Processors MA
5.x.x
ItaniumV1 No
ItaniumV2 No
Other 64-bit processors running in 32-bit emulation No


The minimum CPU requirement is a Pentium-class processor.
CPU Platform MA
5.x.x
AMD Opteron Yes
AMD Athlon Yes
Atom Yes
Intel® Xeon® Yes
Intel Itanium No
Intel EM64T Yes
Intel Pentium Yes
Intel and AMD dual-core processor Yes
Intel Core2 Duo or Quad processor Yes
Power PC No

NOTE: McAfee Agent supports Power PC processor architecture only with macOS and AIX operating systems.

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