Technical Articles ID:
KB51573
Last Modified: 4/8/2021
Environment
McAfee Agent (MA) 5.7.x, 5.6.x, 5.5.x
Summary
As Microsoft releases new operating systems or Service Packs, the original product guides might not reflect the current Technical Support policy for those platforms. Most of the following information is available in the product installation guides and Readme.txt files. But, some of the information is available only in Product Management Statements published in the Knowledge Center.
NOTE: This information does not include details related to future cloud environment releases.
The following information details the McAfee products supported for use on workstation and server operating systems. Only current versions are included, because most customers upgrade to the latest Service Packs shortly after they are released.
Recent updates to this article:
Date
Update
April 8, 2021
Added a new entry for Security-Enhanced Linux (SE Linux). The Linux kernel security module iis not supported.
April 7, 2021
Added support for:
Windows 10 version 21H1
Windows 10 Enterprise for Virtual Desktops
March 25, 2021
Added support for Oracle Enterprise Linux 7.9.
March 24, 2021
Minor formatting updates.
March 17, 2021
Added MA 5.7.2 General Availability (GA) release details.
Issue resolutions in updates and major releases are cumulative; Technical Support recommends that you install the latest version. To find the most recent release for your product, visit the Product Downloads site at https://www.mcafee.com/enterprise/en-us/downloads/my-products.html.
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IMPORTANT: The DXL 5.0.0 client is now integrated into MA 5.6.0 and later. The DXL client is no longer a standalone component deployed by DXL. MA 5.6.0 bundles the DXL client as a component. The DXL client is now automatically installed on managed systems with MA 5.6.0 and automatically connects to a DXL broker in your environment. To view environment information for DXL, see: KB90421 Supported platforms for Data Exchange Layer
5.5.3 Hotfix 2 (RTS)1
SmartScheduler Extension Only
Windows
-
5.5.3.114
-
August 24, 2020
EOL
5.5.3 Hotfix 1247836 (RTS)
(HF1247836)
Windows
-
5.5.3.107
-
February 26, 2019
EOL
5.5.3 (GA)
(Extension only)6
Windows
-
5.5.3.102
-
October 9, 2018
EOL
MA 5.5.2 (End of LifeJanuary 31, 2021)
5.5.2 (Extension only) 2
Windows
-
5.5.2.117
-
August 4, 2018
EOL
MA 5.5.1 (End of LifeJanuary 31, 2021)
5.5.1 Hotfix 1267991 (GA)
(HF1267991)
Windows,
Mac, Linux
5.5.1.462
-
-
March 21, 2019
EOL
5.5.1 Hotfix 1265215 (RTS) 1
(HF1265215)
Windows
5.5.1.452
-
-
March 5, 2019
EOL
5.5.1 Hotfix 1249870 (RTS) 1
(HF1249870)
Windows
5.5.1.450
-
-
February 28, 2019
EOL
5.5.1 Hotfix 1256658 (RTS) 1
(HF1256658)
Windows
Linux
5.5.1.442
-
-
February 14, 2019
EOL
5.5.1 Hotfix 1264392 (RTS) 1
(HF1264392)
Windows
5.5.1.438
-
-
January 31, 2019
EOL
5.5.1 Hotfix 1255966 (RTS) 1
(HF1255966)
Windows
Linux
5.5.1.421
-
-
January 8, 2019
EOL
5.5.1 Hotfix 1249692 (RTS) 1
(HF1249692)
Windows
5.5.1.413
-
-
December 12, 2018
EOL
5.5.1 Hotfix 1251374 (RTS) 1
HF1251374
Windows
5.5.1.404
-
-
October 31, 2018
EOL
5.5.1 Hotfix 1256382 (RTS) 1
(HF1256382)
Windows
5.5.1.402
-
-
October 12, 2018
EOL
5.5.1 Hotfix 1241166 (RTS) 1
(HF1241166)
Windows
5.5.1.401
-
-
October 10, 2018
EOL
5.5.1 Hotfix 1242536 (RTS) 1
(HF1242536))
Windows
5.5.1.399
-
-
October 5, 2018
EOL
5.5.1 Hotfix 1250620 (RTS) 1
(HF1250620)
Linux
5.5.1.398
-
-
October 5, 2018
EOL
5.5.1 (Repost)
Windows
Mac, Linux
5.5.1.388
5.5.1.342
-
-
October 3, 2018
EOL
5.5.1 Hotfix 1248290 (GA)
(HF1248290)
Mac
5.5.1.374
-
-
September 11, 2018
EOL
5.5.1 Hotfix 1247910 (GA) (HF1247910)
Linux
5.5.1.362
-
-
August 1, 2018
EOL
5.5.1 Hotfix 1244953 (RTS) 1
(HF1244953)
Windows
5.5.1.348
-
-
June 27, 2018
EOL
5.5.1 (GA)
Windows
Mac, Linux
5.5.1.342
5.5.1.124
-
June 12, 2018
EOL
MA 5.5.0 (End of LifeJanuary 31, 2021)
5.5.0 Hotfix 1230772 (RTS) 1
(HF1230772)
Windows,
Mac, Linux
5.5.0.482
5.5.0.300
-
March 22, 2018
EOL
5.5.0 (GA)
Windows
Mac, Linux
5.5.0.447
5.5.0.291
-
December 19, 2017
EOL
5.5.0 (RTS)
Windows
Mac, Linux
5.5.0.421
5.5.0.273
-
November 29, 2017
EOL
MA 5.0.x (End of LifeDecember17, 2019)
5.0.6 Hotfix 1267994 (GA)
Windows,
Mac, Linux
5.0.6.586
-
-
March 21, 2019
EOL
5.0.6 Hotfix 1238995 (RTS) 1
HF1238995
Windows,
Mac, Linux
5.0.6.550
-
-
April 30, 2018
EOL
5.0.6 Hotfix 1230234 (RTS)
HF1230234
Windows,
Mac, Linux
5.0.6.491
-
-
February 28, 2018
EOL
5.0.6 Hotfix 1223599 (RTS)
HF1223599
Windows,
Mac, Linux
5.0.6.463
-
-
January 31, 2018
EOL
5.0.6 Hotfix 1221322 (RTS)
HF1221322
Windows,
Mac, Linux
5.0.6.406
-
-
January 2, 2018
EOL
5.0.6 Hotfix 1218645 (RTS)
HF1218645
Windows,
Mac, Linux
5.0.6.387
-
-
November 30, 2017
EOL
5.0.6 Hotfix 1211288 (GA)
HF1211288
Mac only
5.0.6.347
-
-
September 25, 2017
EOL
5.0.6 (GA)
Windows,
Mac, Linux
5.0.6.220
5.0.6.107
-
July 13, 2017
EOL
5.0.5 Hotfix 1188538 (GA)
HF1188538
Windows
5.0.5.739
-
-
May 18, 2017
EOL
5.0.5 (GA)
Windows,
Mac, Linux
5.0.5.658
5.0.5.131
-
March 28, 2017
EOL
5.0.4 Hotfix 1179191 (GA) (HF1179191)
Windows,
Mac, Linux
5.0.4.470
-
-
February 21, 2017
EOL
5.0.4 Hotfix 1174804 (GA)
(HF1174804)
Windows
5.0.4.449
-
-
January 17, 2017
EOL
5.0.4 (GA)
Windows,
Mac, Linux
5.0.4.283
5.0.4.104
-
August 11, 2016
EOL
5.0.3 Hotfix 1244187 (RTS)
HF1244187
Windows
5.0.3.446
-
-
July 11, 2018
EOL
5.0.3 (GA)
Windows,
Mac, Linux
5.0.3.272
5.0.3.141
-
May 9, 2016
EOL
5.0.2 Hotfix 1110392 (GA)
(HF1110392)
Windows
5.0.2.333
-
-
February 25, 2016
EOL
5.0.2 Hotfix 1108716 (RTS)
(HF1108716)
Windows,
Mac, Linux
5.0.2.285
-
-
December 1, 2015
EOL
5.0.2 Hotfix 1091027 (GA)
(HF1091027)
Windows
5.0.2.188
-
-
November 18, 2015
EOL
5.0.2 Hotfix 1085179 (GA)
(HF1085179)
Mac
5.0.2.185
-
-
September 21, 2015
EOL
5.0.2 (GA)
Windows,
Mac, Linux
5.0.2.132
5.0.2.118
-
August 31, 2015
EOL
5.0.1 Hotfix HF1 (RTS)
Windows
5.0.1.518
-
-
June 30, 2015
EOL
5.0.1 (GA)
Windows
5.0.1.516
5.0.1.148
-
June 16, 2015
EOL
5.0.0 Hotfix 1037455 (GA) 4
(HF1037455)
Linux
5.0.0.3082
-
-
February 19, 2015
EOL
5.0.0 (GA) 3, 5
Windows,
Mac, Linux
-
5.0.0.481
-
July 31, 2014
EOL
5.0.0 (GA) 5
Windows,
Mac, Linux
5.0.0.2620
5.0.0.2710
-
-
October 21, 2014
EOL
GA = General Availability RTS = Released To Support (Managed Release)
1
McAfee investigated this issue and a solution is currently available. This solution is currently not generally available, but is in Released to Support (RTS) status. To obtain the RTS build, log on to the ServicePortal and create a Service Request (https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR). Include this article number in the Problem Description field.
NOTE: Release notes for RTS versions are not posted externally. The release notes are only included in the package that Technical Support sends to the customer.
2
MA 5.5.2 is an extension only release that includes new functions.
MA 5.0.0 extensions and clients have a minimum ePO version requirement of ePO 5.1.1. New features available in the extension do not work with MA client versions earlier than 5.0.x.
6
MA 5.5.3 is an extension only release and was released with Endpoint Security for Servers 5.2.0. It is mentioned in the ENS for Servers 5.2.0 Installation Guide.
7
MA 5.6.0 Hotfix 1264214 (GA) is no longer available because of an issue found post-release. This issue is resolved in MA 5.6.1.
8
MA 5.6.1 HF2 has been changed from General Availability (GA) to Released to Support (RTS) because of issues found post-release.
9
The DXL 5.0.0 client is now integrated with MA 5.6.0, and is no longer a standalone component deployed by DXL.
ePO
Version
MA
5.x.x
ePO 5.10.0
Yes
ePO 5.9.x
Yes 1
1
The MA 5.0.4.104 extension is the minimum extension version supported in ePO 5.9.0. MA 5.0.4.104 is backward compatible with previous MA clients.
"Latest Supported Service Pack or Update version" is the listed version and all previous versions, unless otherwise noted in the comments field.
Microsoft Windows - Supported workstation operating systems
Microsoft Client
Operating Systems
Latest
Supported
Service
Pack
MA
5.7.2
MA
5.6.0
To
5.7.0
5.7.1
MA 5.5.1
To
5.5.4
MA
5.5.0
MA
5.0.5 5.0.6
MA
5.0.4
MA
5.0.2
5.0.3
MA
5.0.0 5.0.1
Windows 10 Enterprise for Virtual Desktops 6
Yes
No
No
No
No
No
No
No
Windows 10 version 21H1
-
Yes
No
No
No
No
No
No
No
Windows 10 version 20H2 (October 2020 Update)
Windows 10 version 2004 (May 2020 Update)
-
Yes
Yes
Yes
No
No
No
No
No
Windows 10 version 1909 (November 2019 Update)
(Editions: Home, Education, Enterprise, Professional, IoT Enterprise)
-
Yes
Yes
Yes
No
No
No
No
No
Windows 10 Enterprise 2019 Long-Term Servicing Channel (LTSC)
-
Yes
Yes
Yes
Yes
No
No
No
No
Windows 10 version 1903 (May 2019 Update)
Windows 10 version 1809 (October 2018 Update)
Windows 10 version 1803 (April 2018 Update)
Windows 10 version 1709 (Fall Creators Update)
Windows 10 version 1703 (Creators Update)
Microsoft ended support for Windows XP Embedded on January 12, 2016.
3
Microsoft ended support for Windows Embedded for Point of Service on April 12, 2016.
4
MA 5.0.3 is the last agent version to support this version of Windows.
5
Support is limited to physical disks and not thin-client installations.
6
Windows 10 Enterprise for Virtual Desktops is a version of Windows 10 Enterprise that incorporates some Windows Server technology to allow multiple remote desktop sessions simultaneously. Windows Virtual Desktop runs on the Microsoft Azure Cloud environment. It provides a multi-session Windows 10 deployment that delivers a full Windows 10 with scalability for many users on the same system.
"Latest Supported Service Pack or Update version" is the listed version and all previous versions, unless otherwise noted in the comments field.
Microsoft Server Operating Systems
Supported
Service Pack
MA
5.6.0
To 5.7.0
5.7.1
5.7.2
MA
5.5.x
MA
5.0.5 5.0.6
MA
5.0.4
MA
5.0.0
To
5.0.3
Windows Server 2019 Version 2004
Windows Server 2019 Version 1909
Windows Server 2019 Version 1903
Windows Server 2019 Version 1809
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
Yes
No
No
Windows Server 2019 Version 1809
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
Yes
No
No
Windows Server 2016 Version 1709
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
Yes
No
No
Windows Server 2016 Version 1607
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
Yes
Yes
No
Windows Storage Server 2016
Yes
Yes
Yes
Yes
No
Windows Server 2012 R2 with update
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Yes
Windows Server 2012 R2
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Yes
Windows Server 2012
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2012 R2 with update
-
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2012 R2
-
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2012
-
Yes
Yes
Yes
Yes
Yes
Windows Small Business Server 2011
-
Yes
Yes
Yes
Yes
Yes
Windows Server 2008 R2
(Standard, Enterprise, Datacenter, Web, Core)
1
Yes
Yes
Yes
Yes
Yes
Windows Server 2008
(Standard, Enterprise, Datacenter, Web, Core) 3
2
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2008 R2
1
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2008
2
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2003 1, 2
2
No
No
No
No
Yes
Windows Server 2003 1, 2
(Standard, Enterprise, Web)
2
No
No
No
No
Yes
Windows Server 2003 R2 1, 2
(Standard, Enterprise, Web)
MA 5.0.3 is the last agent version to support this version of Windows Server. Windows Server 2003 SP2 is the minimum supported version.
3
The original released version of Windows Server 2008 was Windows Server 2008, build 6001: Service Pack 1. This version is the base and includes Service Pack 1. Both Service Packs 1 and 2 are supported.
