Technical Articles ID:
KB51573
Last Modified: 10/26/2020
Environment
McAfee Agent (MA) 5.6.x, 5.5.x
Summary
As Microsoft releases new operating systems or Service Packs, the original product guides might not reflect the current Technical Support policy for those platforms. Most of the following information is available in the product installation guides and Readme.txt files. But, some of the information is available only in Product Management Statements published in the Knowledge Center.
NOTE: This information does not include details related to future cloud environment releases.
The following information details the McAfee products supported for use on workstation and server operating systems. Only current versions are included, because most customers upgrade to the latest Service Packs shortly after they are released.
Recent updates to this article:
Date
Update
October 26, 2020
Added support for SUSE Linux Enterprise Desktop (SLed) 15.0 SP2 in the "Linux - Supported operating systems" section.
October 15, 2020
Added support for Red Hat Enterprise Linux 7.9
October 12, 2020
Added support for Windows 10 version 20H2 (October 2020 Update).
October 7, 2020
Added:
MA 5.6.6 Hotfix 1 details, which have been released to support.
Support for macOS 11.0.
September 28, 2020
Added details for following hotfixes:
MA 5.6.3 Hotfix 3 (GA)
MA 5.6.2 Hotfix 1 (GA)
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Click to expand the section that you want to view:
IMPORTANT: The DXL 5.0.0 client is now integrated into MA 5.6.0 and later. The DXL client is no longer a standalone component deployed by DXL. MA 5.6.0 bundles the DXL client as a component. The DXL client is now automatically installed on managed systems with MA 5.6.0 and automatically connects to a DXL broker in your environment. To view the supported platforms, environments, and operating systems for DXL, see KB90421 Supported platforms for Data Exchange Layer.
To view the Known Issues article for each version, see:
All available MA release notes are on the Enterprise Product Documentation site.
For McAfee product documents, go to the Enterprise Product Documentation portal at https://docs.mcafee.com.
MA Version
Operating System
Package
Build
Number
Extension
Build
Number
DXL
Build
Number
Release
Date
End of
Life
MA 5.6.x
5.6.6 Hotfix 1 (RTS) 1
Mac
5.6.6.290
-
-
October 8, 2020
-
5.6.6 (GA)
Windows,
Mac, Linux
5.6.6.232
5.6.6.104
6.0.0.241
September 9, 2020
-
5.6.5 Hotfix 2 (GA)
Windows,
Mac, Linux
5.6.5.236
-
-
May 28, 2020
-
5.6.5 Hotfix 1 (GA)
Windows
5.6.5.195
-
6.0.0.218
May 8, 2020
-
5.6.5 (GA)
Windows,
Mac, Linux
5.6.5.165
5.6.5.102
6.0.0.218
April 14, 2020
-
5.6.4 Hotfix 2 (GA)
Windows,
Mac, Linux
5.6.4.249
-
-
May 28, 2020
-
5.6.4 (GA)
Windows,
Mac, Linux
5.6.4.151
5.6.4.179
6.0.0.204
March 10, 2020
-
5.6.3 Hotfix 3 (GA)
Mac
5.6.3.277
-
-
September 28, 2020
-
5.6.3 (GA)
Windows,
Mac, Linux
5.6.3.157
5.6.3.107
6.0.0.197
December 10, 2019
-
5.6.2 Hotfix 1 (GA)
Mac
5.6.2.299
-
-
September 28, 2020
-
5.6.2 (GA)
Windows,
Mac, Linux
5.6.2.209
5.6.2.110
5.0.2.130
September 10, 2019
-
5.6.1 Hotfix 3 (GA)
Windows
5.6.1.308
-
5.0.1.249
July 17, 2019
-
5.6.1 Hotfix 2 (GA)
(no longer available) 8
Windows
5.6.1.298
-
5.0.1.239
July 8, 2019
-
5.6.1 Hotfix 1 (RTS) 1
Windows
5.6.1.209
5.6.1.150
5.0.1.222
June 21, 2019
-
5.6.1 (GA)
Windows,
Mac, Linux
5.6.1.157
5.6.1.150
5.0.1.222
May 14, 2019
-
5.6.0 Hotfix 2 (RTS) 1
Windows,
Mac, Linux
5.6.0.940
5.6.0.262
5.0.1.208
April 4, 2019
-
5.6.0 Hotfix 1 (1264214) (GA) 7
(HF1264214)
Windows,
Mac, Linux
5.6.0.878
5.6.0.262
5.0.1.208
February 26, 2019
-
5.6.0 (GA) 9
Windows,
Mac, Linux
5.6.0.702
5.6.0.207
5.0.0.568
December 11, 2018
-
5.6.0 (For ePO cloud) (GA)
Windows,
Mac, Linux
5.6.0.702
-
-
December 8, 2018
-
MA 5.5.4
5.5.4 (GA)
Windows,
Mac, Linux
5.5.4.266
5.5.4.109
-
March 10, 2020
MA 5.5.3
5.5.3 Hotfix 2 (RTS)1
SmartScheduler Extension Only
Windows
-
5.5.3.114
-
August 24, 2020
5.5.3 Hotfix 1247836(RTS)
(HF1247836)
Windows
-
5.5.3.107
-
February 26, 2019
-
5.5.3 (GA)
(Extension only)6
Windows
-
5.5.3.102
-
October 9, 2018
-
MA 5.5.2
5.5.2 (Extension only) 2
Windows
-
5.5.2.117
-
August 4, 2018
-
MA 5.5.1
5.5.1 Hotfix 1267991 (GA)
(HF1267991)
Windows,
Mac, Linux
5.5.1.462
-
-
March 21, 2019
-
5.5.1 Hotfix 1265215 (RTS) 1
(HF1265215)
Windows
5.5.1.452
-
-
March 5, 2019
-
5.5.1 Hotfix 1249870 (RTS) 1
(HF1249870)
Windows
5.5.1.450
-
-
February 28, 2019
-
5.5.1 Hotfix 1256658 (RTS) 1
(HF1256658)
Windows
Linux
5.5.1.442
-
-
February 14, 2019
-
5.5.1 Hotfix 1264392 (RTS) 1
(HF1264392)
Windows
5.5.1.438
-
-
January 31, 2019
-
5.5.1 Hotfix 1255966 (RTS) 1
(HF1255966)
Windows
Linux
5.5.1.421
-
-
January 8, 2019
-
5.5.1 Hotfix 1249692 (RTS) 1
(HF1249692)
Windows
5.5.1.413
-
-
December 12, 2018
-
5.5.1 Hotfix 1251374 (RTS) 1
HF1251374
Windows
5.5.1.404
-
-
October 31, 2018
-
5.5.1 Hotfix 1256382 (RTS) 1
(HF1256382)
Windows
5.5.1.402
-
-
October 12, 2018
-
5.5.1 Hotfix 1241166 (RTS) 1
(HF1241166)
Windows
5.5.1.401
-
-
October 10, 2018
-
5.5.1 Hotfix 1242536 (RTS) 1
(HF1242536))
Windows
5.5.1.399
-
-
October 5, 2018
-
5.5.1 Hotfix 1250620 (RTS) 1
(HF1250620)
Linux
5.5.1.398
-
-
October 5, 2018
-
5.5.1 (Repost)
Windows
Mac, Linux
5.5.1.388
5.5.1.342
-
-
October 3, 2018
-
5.5.1 Hotfix 1248290 (GA)
(HF1248290)
Mac
5.5.1.374
-
-
September 11, 2018
-
5.5.1 Hotfix 1247910 (GA) (HF1247910)
Linux
5.5.1.362
-
-
August 1, 2018
-
5.5.1 Hotfix 1244953 (RTS) 1
(HF1244953)
Windows
5.5.1.348
-
-
June 27, 2018
-
5.5.1 (GA)
Windows
Mac, Linux
5.5.1.342
5.5.1.124
-
June 12, 2018
-
MA 5.5.0
5.5.0 Hotfix 1230772 (RTS) 1
(HF1230772)
Windows,
Mac, Linux
5.5.0.482
5.5.0.300
-
March 22, 2018
-
5.5.0 (GA)
Windows
Mac, Linux
5.5.0.447
5.5.0.291
-
December 19, 2017
-
5.5.0 (RTS)
Windows
Mac, Linux
5.5.0.421
5.5.0.273
-
November 29, 2017
-
MA 5.0.x
5.0.6 Hotfix 1267994 (GA)
Windows,
Mac, Linux
5.0.6.586
-
-
March 21, 2019
December17, 2019
5.0.6 Hotfix 1238995 (RTS) 1
HF1238995
Windows,
Mac, Linux
5.0.6.550
-
-
April 30, 2018
5.0.6 Hotfix 1230234 (RTS)
HF1230234
Windows,
Mac, Linux
5.0.6.491
-
-
February 28, 2018
5.0.6 Hotfix 1223599 (RTS)
HF1223599
Windows,
Mac, Linux
5.0.6.463
-
-
January 31, 2018
5.0.6 Hotfix 1221322 (RTS)
HF1221322
Windows,
Mac, Linux
5.0.6.406
-
-
January 2, 2018
5.0.6 Hotfix 1218645 (RTS)
HF1218645
Windows,
Mac, Linux
5.0.6.387
-
-
November 30, 2017
5.0.6 Hotfix 1211288 (GA)
HF1211288
Mac only
5.0.6.347
-
-
September 25, 2017
5.0.6 (GA)
Windows,
Mac, Linux
5.0.6.220
5.0.6.107
-
July 13, 2017
5.0.5 Hotfix 1188538 (GA)
HF1188538
Windows
5.0.5.739
-
-
May 18, 2017
December 17, 2019
5.0.5 (GA)
Windows,
Mac, Linux
5.0.5.658
5.0.5.131
-
March 28, 2017
5.0.4 Hotfix 1179191 (GA) (HF1179191)
Windows,
Mac, Linux
5.0.4.470
-
-
February 21, 2017
December 17, 2019
5.0.4 Hotfix 1174804 (GA)
(HF1174804)
Windows
5.0.4.449
-
-
January 17, 2017
5.0.4 (GA)
Windows,
Mac, Linux
5.0.4.283
5.0.4.104
-
August 11, 2016
5.0.3 Hotfix 1244187 (RTS)
HF1244187
Windows
5.0.3.446
-
-
July 11, 2018
December 17, 2019
5.0.3 (GA)
Windows,
Mac, Linux
5.0.3.272
5.0.3.141
-
May 9, 2016
5.0.2 Hotfix 1110392 (GA)
(HF1110392)
Windows
5.0.2.333
-
-
February 25, 2016
December 17, 2019
5.0.2 Hotfix 1108716 (RTS)
(HF1108716)
Windows,
Mac, Linux
5.0.2.285
-
-
December 1, 2015
5.0.2 Hotfix 1091027 (GA)
(HF1091027)
Windows
5.0.2.188
-
-
November 18, 2015
5.0.2 Hotfix 1085179 (GA)
(HF1085179)
Mac
5.0.2.185
-
-
September 21, 2015
5.0.2 (GA)
Windows,
Mac, Linux
5.0.2.132
5.0.2.118
-
August 31, 2015
5.0.1 Hotfix HF1 (RTS)
Windows
5.0.1.518
-
-
June 30, 2015
December 17, 2019
5.0.1 (GA)
Windows
5.0.1.516
5.0.1.148
-
June 16, 2015
5.0.0 Hotfix 1037455 (GA) 4
(HF1037455)
Linux
5.0.0.3082
-
-
February 19, 2015
December 17, 2019
5.0.0 (GA) 3, 5
Windows,
Mac, Linux
-
5.0.0.481
-
July 31, 2014
5.0.0 (GA) 5
Windows,
Mac, Linux
5.0.0.2620
5.0.0.2710
-
-
October 21, 2014
GA = General Availability RTS = Released To Support (Managed Release)
1
McAfee investigated this issue and a solution is currently available. This solution is currently not generally available, but is in Released to Support (RTS) status. To obtain the RTS build, log on to the ServicePortal and create a Service Request (https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR). Include this article number in the Problem Description field.
See KB51560 for detailed information on release cycles.
NOTE: Release notes for RTS versions are not posted externally. The release notes are only included in the package that Technical Support sends to the customer.
2
MA 5.5.2 is an extension only release that includes new functions.
MA 5.0.0 extensions and clients have a minimum ePO version requirement of ePO 5.1.1. New features available in the extension do not work with MA client versions earlier than 5.0.x.
6
MA 5.5.3 is an extension only release and was released with Endpoint Security for Servers 5.2.0. It is mentioned in the ENS for Servers 5.2.0 Installation Guide.
7
MA 5.6.0 Hotfix 1264214 (GA) is no longer available because of an issue found post-release and documented in KB91418. This issue is resolved in MA 5.6.1.
8
MA 5.6.1 HF2 has been changed from General Availability (GA) to Released to Support (RTS) because of issues found post-release.
9
The DXL 5.0.0 client is now integrated with MA 5.6.0, and is no longer a standalone component deployed by DXL.
ePO
Version
MA
5.x.x
ePO 5.10.0
Yes
ePO 5.9.x
Yes 1
ePO 5.3.0 and later 2
Yes
1
The MA 5.0.4.104 extension is the minimum extension version supported in ePO 5.9.0. MA 5.0.4.104 is backward compatible with previous MA clients.
2
ePO 5.1.x reached EOL on December 31, 2017. ePO 5.3.x reached EOL on March 31, 2019.
For timeline information about supporting new Service Packs and general policies, see KB50473.
"Latest Supported Service Pack or Update version" is the listed version and all previous versions, unless otherwise noted in the comments field.
Microsoft Windows - Supported workstation operating systems
Microsoft Client
Operating Systems
Latest
Supported
Service
Pack
MA
5.6.0
To
5.6.6
MA 5.5.1
To
5.5.4
MA
5.5.0
MA
5.0.5 5.0.6
MA
5.0.4
MA
5.0.2
5.0.3
MA
5.0.0 5.0.1
Windows 10 version 20H2 (October 2020 Update)
Windows 10 version 2004 (May 2020 Update)
-
Yes
Yes
No
No
No
No
No
Windows 10 version 1909 (November 2019 Update)
(Editions: Home, Education, Enterprise, Professional, IoT Enterprise)
-
Yes
Yes
No
No
No
No
No
Windows 10 version 1903 (May 2019 Update)
Windows 10 version 1809 (October 2018 Update)
Windows 10 version 1803 (April 2018 Update)
Windows 10 version 1709 (Fall Creators Update)
Windows 10 version 1703 (Creators Update)
Microsoft Windows - Supported server operating systems IMPORTANT:
For timeline information about supporting new Service Packs and general policies, see KB50473.
"Latest Supported Service Pack or Update version" is the listed version and all previous versions, unless otherwise noted in the comments field.
Microsoft Server Operating Systems
Supported
Service Pack
MA
5.6.0
To 5.6.6
MA
5.5.x
MA
5.0.5 5.0.6
MA
5.0.4
MA
5.0.0
To
5.0.3
Windows Server 2019 Version 2004
Windows Server 2019 Version 1909
Windows Server 2019 Version 1903
Windows Server 2019 Version 1809
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
Yes
No
No
Windows Server 2019 Version 1809
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
Yes
No
No
Windows Server 2016 Version 1709
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
Yes
No
No
Windows Server 2016 Version 1607
(Standard, Datacenter, Essentials, Core)
-
Yes
Yes
Yes
Yes
No
Windows Storage Server 2016
Yes
Yes
Yes
Yes
No
Windows Server 2012 R2 with update
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Yes
Windows Server 2012 R2
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Yes
Windows Server 2012
(Standard, Datacenter, Essentials, Foundation, Core)
-
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2012 R2 with update
-
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2012 R2
-
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2012
-
Yes
Yes
Yes
Yes
Yes
Windows Small Business Server 2011
-
Yes
Yes
Yes
Yes
Yes
Windows Server 2008 R2
(Standard, Enterprise, Datacenter, Web, Core)
1
Yes
Yes
Yes
Yes
Yes
Windows Server 2008
(Standard, Enterprise, Datacenter, Web, Core) 3
2
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2008 R2
1
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2008
2
Yes
Yes
Yes
Yes
Yes
Windows Storage Server 2003 1, 2
2
No
No
No
No
Yes
Windows Server 2003 1, 2
(Standard, Enterprise, Web)
2
No
No
No
No
Yes
Windows Server 2003 R2 1, 2
(Standard, Enterprise, Web)
2
No
No
No
No
Yes
Windows 2003
Small Business Server 1, 2
2
No
No
No
No
Yes
Windows 2003
Small Business Server R2 1, 2
2
No
No
No
No
Yes
1
Microsoft ended support for Windows Server 2003 on July 14, 2015. See KB85993 for more details.
2
MA 5.0.3 is the last agent version to support this version of Windows Server. Windows Server 2003 SP2 is the minimum supported version.
3
The original released version of Windows Server 2008 was Windows Server 2008, build 6001: Service Pack 1. This version is the base and includes Service Pack 1. Both Service Packs 1 and 2 are supported.
MA 5.0.4 is the last agent version to support this version of OS X.
NOTE: The McAfeeSmartInstall.sh requires glibc 2.7 or later when installing native 64-bit McAfee Agent. It requires glibc 2.3.2 or later when installing 32-bit McAfee Agent from the Agent Deployment URL.
