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How to determine product version information for VirusScan Enterprise 8.x
Technical Articles ID:   KB51722
Last Modified:  8/1/2017
Rated:


Environment

McAfee VirusScan Enterprise (VSE) 8.x

For details of VSE 8.x supported environments, see KB51111.

Summary

This article describes how to determine the product version, DAT version, Scan Engine version, and Build Numbers for VirusScan Enterprise in Windows environments. 

Solution

Knowing the VSE and VSE Patch Version, DAT Version, and Scan Engine Version is essential when troubleshooting. The best way to determine this information is through the About screen. Alternatively, you can verify the VSE file versions using Windows Explorer.

When a patch is applied, the relevant files are updated and the About screen displays the new patch level. Details of files updated are in the readme file that accompanies each patch. Hotfixes applied are not displayed.
 
To identify what VSE/DAT/Engine release is installed using one of two methods:
 
Method 1 - From the VSE icon in the system tray
  1. In the task bar, right-click the VirusScan icon.
  2. Select About VirusScan Enterprise.

    Information to note:
    • Product version
    • DAT Version
    • Scan Engine version
    • Installed Patches 

 

Method 2 - From the VirusScan console

  1. Click Start, Programs, McAfee, VirusScan Console.
  2. Click Help, About VirusScan Enterprise.

    Information to note:
    • Product version
    • DAT Version
    • Scan Engine version
    • Installed Patches 

To identify the VSE product/patch  Build Numbers:
{GENRD.EN_US}
 The version number in the Windows Registry denotes VirusScan Enterprise build numbers and does not reflect Patch or Hotfix versions. To access this information:
  1. Click Start, Run, type regedit, then click OK.
  2. Navigate to the following registry keys:

    [HKEY_LOCAL_MACHINE/Software/McAfee/DesktopProtection]
     
  3. Although the patch number is easiest to locate in the About window, it is also possible to find this in the registry.
    In the right pane, locate the String Value named szProductVer and note its value.
     
    VSE 8.8 8.8.0.777
    VSE 8.7i 8.7.0.570
    VSE 8.5i 8.5.0.781
     
  4. In the right pane, locate the String Value named Patch_x and note its value (where x denotes the patch version number).

    NOTE: To identify what build number is associated with which product/patch, see KB51111.

Previous Document ID

614260

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Affected Products


VirusScan Enterprise 8.8

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