How to determine product version information for VirusScan Enterprise 8.x
技術文章 ID:
KB51722
上次修改: 1/3/2020
上次修改: 1/3/2020
How to determine product version information for VirusScan Enterprise 8.x
技術文章 ID:
KB51722
上次修改: 1/3/2020 環境解決方案Knowing the VSE and VSE Patch Version, DAT Version, and Scan Engine Version is essential when troubleshooting. The best way to determine this information is through the About screen. Or, you can verify the VSE file versions using Windows Explorer.
When a patch is applied, the relevant files are updated and the About screen displays the new patch level. Details of files updated are in the release notes that accompany each patch. Hotfixes applied are not displayed. To identify what VSE/DAT/Engine release is installed using one of two methods:
Method 1 - From the VSE icon in the notification area
Method 2 - From the VirusScan console
To identify the VSE patch build number: CAUTION: This article contains information about opening or modifying the registry.
The version number in the Windows Registry denotes VirusScan Enterprise build numbers and does not reflect Patch or Hotfix versions. To access this information:
相關資訊Downloading products and updates
Many product issues are corrected in newer releases and patches. The product development team recommends that you upgrade to the current patch before you contact Technical Support.
McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html.
NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products. To contact Technical Support, log on to the ServicePortal and go to the Create a Service Request page at https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR:
先前的文件 ID
614260
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