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McAfee VirusScan Enterprise and cluster failovers
Technical Articles ID:  KB52783
Last Modified:  02/13/2013
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Environment

McAfee VirusScan Enterprise 8.x
Microsoft Windows 2003
Microsoft Windows 2000
Microsoft Cluster Servers
Microsoft Active/Active Cluster
Microsoft Active/Passive Cluster

Summary

Using VirusScan Enterprise in a Microsoft Cluster environment
 
VirusScan Enterprise supports a shared disk model and as such, does not interfere with the failover process on a Microsoft Cluster. However, the On Access scanning service is not a cluster service and not installed as a failover group resource.
 
 
Functionality Explained

VirusScan Enterprise installs on each system (or node) in the cluster and scans as it would on any other server. If a node fails, the surviving nodes with VirusScan Enterprise installed continue to operate as usual. The same is true when the node that failed comes back online - the VirusScan Enterprise that is installed on it will operate normally.

Microsoft Knowledge Base article 250355 http://support.microsoft.com/kb/250355 deals with potential issues with AntiVirus software and failover operations on clusters. It also provides troubleshooting tips for these types of issues.

 
IMPORTANT:  McAfee designs its products so as not to impact failover operations. If you have a failover issue believed to be caused by McAfee products, please contact McAfee Technical Support.
  

McAfee product software, upgrades, maintenance releases, and documentation are available from the McAfee Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE:
 You will need a valid Grant Number for access. KB56057 provides additional information about the McAfee Downloads site, as well as alternate locations for some products.


Previous Document ID

615618

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