Supported Platforms, Environments and Operating Systems for Quarantine Manager
Technical Articles ID: KB53485
Last Modified: 02/27/2014
Rated:
Last Modified: 02/27/2014
Rated:
Environment
McAfee Quarantine Manager 7.x, 6.0
Summary
When Microsoft releases new operating systems or Service Packs, the original McAfee Product Guides might not reflect the current McAfee support policy for those platforms. Most of the following information is available in the Product Installation Guides and Release Notes. However, some of the information is available only in Product Management statements published in the McAfee KnowledgeBase.
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McAfee products
The following McAfee products are supported. This list will be updated as information becomes available.
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Product release information
Supported operating systems
- Workstation
- Server
Email servers
Email clients
Databases
Internet browsers
McAfee products
Microsoft products
VMware
To download McAfee products, updates, and documentation, visit the Downloads page at: http://www.mcafee.com/us/downloads/downloads.aspx. For instructions on downloading, see article KB56057.
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Quarantine Manager (MQM)
Version |
Patch Level |
Release Notes | Known Issues or Addendum |
Release Date | EOL Date | Comments |
| MQM 7.0.1 | 1 | PD23456 | March 23, 2012 | MQM 7.0.1 is equivalent to MQM 7.0 Patch 1. | ||
| MQM 7.0 | November 14, 2011 | |||||
| MQM 6.0 | PD20821 | October 28, 2011 | ||||
| MQM 5.x | February 28, 2011 | All 5.x versions have reached End of Life (EOL) and End of Support (EOS). |
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Microsoft Windows supported operating systems
The following tables list the McAfee products supported for use on Windows workstation and server operating systems.
NOTES:
- McAfee updates the supportability information for each new Microsoft Windows operating system after it has been released to manufacturing, and within 30 days of that release.
- McAfee Support is often asked if there are any known issues on a new platform prior to our support statement being released. McAfee can confirm that there will minimally be an issue with the Buffer Overflow Protection. This feature will not work on new platforms until this feature has been updated with the necessary code changes. This is typically done as part of the next patch update for those products supported on the newer platform. The Buffer Overflow Protection feature fails silently in these conditions. Other features are generally expected to work as usual, but until supportability is in this article McAfee cannot provide support for the newer platform.
Workstation operating systems
NOTE: Where applicable, both 32-bit and 64-bit versions are implied. Exceptions are noted explicitly.
| Microsoft Operating System | Latest Supported Service Pack (SP) |
MQM 6.0 |
MQM 7.0.1 |
Comments |
| Windows 8 | No | No | ||
| Windows 7 |
Yes |
Yes |
|
|
| Windows Vista | 2 |
Yes |
Yes |
|
| Windows XP | 3 |
Yes |
Yes |
Server operating systems
NOTE: Where applicable, both 32-bit and 64-bit versions are implied. Exceptions are noted explicitly.
| Microsoft Operating System |
Latest Supported
Service Pack (SP)
|
MQM 6.0 |
MQM 7.0.1 |
Comments |
| Windows 2012 3 | No | No | ||
|
2008 Server Release 2 (R2) 64-bit
|
Yes |
Yes |
||
|
Windows 2008 Server 32-bit
|
2 |
Yes |
Yes |
Support will be available from the end of 2013. |
|
Windows 2003 Server R2 64-bit
|
Yes |
Yes |
||
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Windows 2003 Server R2 32-bit
|
2 |
Yes |
Yes |
|
|
Windows 2003 Server
|
Yes |
Yes |
||
|
Windows 2000 Server
|
4
|
Yes |
Yes |
|
1
|
The Release to World (RTW) version of Windows Server 2008 shows the version as Windows Server 2008, build 6001: Service Pack 1. This is the base version and Service Pack 1 is included.
|
|
2
|
Server 2008 with SP2 is on the same level as Vista with SP2. It is available in 32-bit and 64-bit versions. Server 2008 R2 is on the same level as Windows 7 64-bit. It comes only in the 64-bit versions.
|
| 3 |
Support for Windows 2012 will be provided in a later product or patch release. This article will be updated when this is posted to the McAfee Downloads site.
|
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Email servers
The following mail servers are supported. This list will be updated as information becomes available.
| Email Server | MQM 6.0 | MQM 7.0.1 | Comments |
| Microsoft Exchange Server 2010 | Yes | Yes | |
| Microsoft Exchange Server 2007 |
Yes |
Yes |
|
| Microsoft Exchange Server 2003 |
Yes |
Yes |
|
| Microsoft Exchange Server 2000 |
Yes |
Yes |
|
| Lotus Domino Server 7.0 |
Yes |
Yes |
|
| Lotus Domino Server 6.5 |
Yes |
Yes |
|
| Sendmail 8.12.8 |
Yes |
Yes |
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Email clients
The following mail clients are supported. This list will be updated as information becomes available.
| Email Client | MQM 6.0 | MQM 7.0.1 | Comments |
| Microsoft Outlook 2007/2003 |
Yes |
Yes |
|
| Microsoft Outlook Express |
Yes |
Yes |
|
| IBM Lotus Notes 7.0 |
Yes |
Yes |
|
| GroupWise Mail Client |
Yes |
Yes |
|
| Sun Java Convergence Mail Client |
Yes |
Yes |
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Databases
The following databases are supported. This list will be updated as information becomes available.
NOTE: Where applicable, both 64-bit and 32-bit versions are implied. Exceptions are noted explicitly.
| Microsoft Database | Latest Supported Service Pack (SP) |
MQM 6.0 | MQM 7.0.1 | Comments |
|
SQL Server 2008 R2
|
No | Yes | ||
| SQL Server 2008 | SP3 | No | Yes | |
| MySQL Server version 6.0 |
Yes |
Yes |
This is packaged with MQM.
|
|
| MySQL Server version 5.0 | No | No | ||
|
SQL Server 2005
|
2 |
Yes |
Yes |
Mirrored Microsoft SQL Databases
McAfee has tested MQM 7.0 with a Microsoft SQL 2008 database hosted in a mirrored setup and no issues were reported. For more information on Database Mirroring, see http://msdn.microsoft.com/en-us/library/ms189852.aspx.
IMPORTANT: If the principal database in a mirrored setup fails, you need to manually connect MQM to the mirrored database using the Database Configuration page in the DB Management user interface (UI).
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Internet browsers
The following browsers are supported. This list will be updated as information becomes available.
| Internet Browser | MQM 6.0 | MQM 7.0.1 |
Comments
|
| Microsoft Internet Explorer 9.0 | No | Yes* | MQM 7.0.1 is supported with IE 9 only in Compatibility mode. |
| Microsoft Internet Explorer 8.0 | Yes | Yes | |
| Microsoft Internet Explorer 7.0 |
Yes |
Yes |
|
| Microsoft Internet Explorer 6.0 with Service Pack 2 |
Yes |
No |
McAfee recommends Internet Explorer 6 users upgrade to a newer version. |
| Firefox 4.0 |
No |
No |
This browser will be supported in MQM 8.0. |
| Firefox 3.0 |
Yes |
Yes |
|
| Firefox 2.0 |
Yes |
No |
|
| Firefox 1.0.3 |
No |
No |
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McAfee products
The following McAfee products are supported. This list will be updated as information becomes available.
| McAfee Product | MQM 6.0 | MQM 7.0.1 | Comments |
| Email and Web Security Appliance 5.6 |
Yes |
Yes |
|
|
Email Gateway 6.x (IronMail 6.x) |
No |
No | MEG 6.x (IronMail 6.x) does not support MQM by design. |
|
Email Gateway 7.0 |
Yes |
Yes | |
|
Email Gateway 7.5 |
No |
Yes | |
| ePolicy Orchestrator 4.6 | Yes |
Yes |
KB69814 |
| ePolicy Orchestrator 4.5 | Yes |
Yes |
|
| Security 7.0.1, 7.0.2, and 7.6 for Microsoft Exchange | Yes |
Yes |
|
| Security for Lotus Domino 7.5 for Linux | Yes | Yes | |
| Security for Lotus Domino 7.5 for Windows | Yes | Yes | |
| Security for Lotus Domino 7.0 for Windows Patch 2 | Yes | Yes | |
| Security for Lotus Domino 7.0 for Windows Patch 1 | Yes |
Yes |
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Microsoft products
The following Microsoft products are supported. One of these is required to use MQM. This list will be updated as information becomes available.
The following Microsoft products are supported. One of these is required to use MQM. This list will be updated as information becomes available.
| Microsoft Components | MQM 6.0 | MQM 7.0.1 |
Comments
|
| Internet Information Service 6.0 (IIS) or later |
Yes |
Yes |
|
| IIS 5.0 or later |
No |
No |
|
VMware
The following mail clients are supported. This list will be updated as information becomes available.
| VMware Version | MQM 6.0 | MQM 7.0.1 |
Comments
|
| VMware vSphere 5.x |
No |
No |
MQM 7.0.1 has not been tested with vSphere 5.x. However, McAfee will provide support on a "best effort" basis. This means that issues reported will be investigated if they can be reproduced outside of the VMware environment. |
| VMware vSphere 4.0 |
No |
Yes |
|
| VMware ESX server 3.5 |
No |
Yes |
|
- MQM 7.0 is the first version to offer support for VMware.
- MQM 6.0 has not been tested with VMware. However, McAfee will provide support on a "best effort" basis. This means that issues reported will be investigated if they can be reproduced outside of the VMware environment.
Related Information
For EOL and EOS lifecycle details, see the McAfee Product and Technology Support Lifecycle page at: http://www.mcafee.com/us/support/support-eol.aspx.
For EOL and EOS policy details, see the Enterprise Products End of Life Policy at: http://www.mcafee.com/common/media/mcafeeb2b/support/terms/Support_Policy-Product_Support_EOL.pdf.
Definitions
| End of Support (EOS) Notification |
|
| End of Life (EOL) Period | The EOL Period refers to the timeframe beginning with the day that McAfee notifies its intentions to discontinue a product until the last date that the product is formally supported. In general, after the EOL Period is announced, product enhancements are not made. |
| End of Support | The last day that the product is supported according the terms of McAfee’s standard support offering. |
Previous Document ID
616309
Affected Products
Getting Started
McAfee Quarantine Manager 7.x
McAfee Quarantine Manager 6.0
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