Supported platforms, environments, and operating systems for McAfee Quarantine Manager
Technical Articles ID:
KB53485
Last Modified: 6/3/2019
Last Modified: 6/3/2019
Environment
McAfee Quarantine Manager (MQM) 7.x
On October 22, 2015, McAfee announced End of Life (EOL) for McAfee Quarantine Manager. For details, see KB85921.
Summary
When Microsoft releases new operating systems or Service Packs, the original Product Guides might not reflect the current Support policy for those platforms. Most of the following information is available in the Product Installation Guides and Release Notes. But, some of the information is available only in Product Management statements published in the Knowledge Base.
Contents
Contents
Product release information
Supported operating systems
- Workstation
- Server
Active Directory
Email servers
Email clients
Databases
Internet browsers
McAfee products
Mobile operating systems
Microsoft products
VMware
Product release information
McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.
NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.
NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.
|
Quarantine Manager (MQM)
Version |
Patch Level |
Release Notes | Release Date |
| MQM 7.1.1 | October 29, 2015 (RTS) | ||
| MQM 7.1.0 | PD25836 | April 22, 2015 |
Microsoft Windows supported operating systems
The following tables list the McAfee products supported for use on Windows workstation and server operating systems.
The following tables list the McAfee products supported for use on Windows workstation and server operating systems.
NOTES:
- McAfee updates the supportability information for each new Microsoft Windows operating system after it has been released to manufacturing, and within 30 days of that release.
- Technical Support is often asked if there are any known issues on a new platform before our support statement is released. McAfee can confirm that there is a minimal issue with the Buffer Overflow Protection. This feature does not work on new platforms until this feature has been updated with the needed code changes. This update of code changes is typically done as part of the next patch update for those products supported on the newer platform. The Buffer Overflow Protection feature fails silently in these conditions. Other features are expected to work as usual. Supportability details are updated in this article as they become available.
Workstation operating systems
NOTE: Where applicable, both 32-bit and 64-bit versions are implied. Exceptions are noted explicitly.
| Microsoft Operating System | Latest Supported Service Pack (SP) |
MQM 7.1.0 | MQM 7.1.1 |
| Windows 8 | Yes | Yes | |
| Windows 7 | Yes | Yes | |
| Windows Vista | 2 | No | No |
| Windows XP | 3 | No | No |
Microsoft ended extended support for Windows XP SP3 on April 8, 2014. For best results and optimal security, upgrade to a supported operating system. See KB78434 for details.
Server operating systems
NOTE: Where applicable, both 32-bit and 64-bit versions are implied. Exceptions are noted explicitly.
| Microsoft Operating System |
Latest Supported
Service Pack (SP)
|
MQM 7.1.0 | MQM 7.1.1 |
|
Windows Server 2012 R2 64-bit
|
Yes | Yes | |
|
Windows Server 2012 64-bit
|
Yes |
Yes |
|
|
Windows Server 2008 Release 2 (R2) 64-bit
|
1 | Yes 3 | Yes3 |
|
Windows Server 2008 32-bit
|
2 | No | No |
|
Windows 2003 Server R2 64-bit
|
No | No | |
|
Windows 2003 Server R2 32-bit
|
2 | No | No |
|
Windows 2003 Server
|
No | No |
|
1
|
The General Availability (GA) version of Windows Server 2008 shows the version as Windows Server 2008, build 6001: Service Pack 1. This version is the base version and Service Pack 1 is included.
|
|
2
|
Server 2008 with SP2 is on the same level as Vista with SP2. It is available in 32-bit and 64-bit versions. Server 2008 R2 is on the same level as Windows 7 64-bit. It comes only in the 64-bit versions.
|
| 3 | MQM 7.1.0 and later versions require Windows Server 2008 R2 SP1 (64-bit). IMPORTANT: MQM 7.1.0 and later versions require Windows Server 2008 R2 SP1 (64-bit). |
Microsoft ended extended support for Windows Server 2003 SP2 on July 14, 2015. As of the end of 2015, the only McAfee product supported with Windows Server 2003 SP2 is Application and Change Control. See KB81563 for details.
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Active Directory Support
The following Active Directory servers are supported. This list is updated as information becomes available.
| Microsoft Active Directory Server | Latest Supported
Service Pack (SP)
|
MQM 7.1.0 | MQM 7.1.1 |
| Windows Server 2012 64-bit
Standard
Enterprise
Datacenter
|
No | Yes | |
| Windows Server 2008 Release 2 (R2) 64-bit
Standard
Enterprise
Datacenter
|
1 | Yes | Yes |
| Windows 2003 Server R2 64-bit
Standard
Enterprise
Datacenter
|
No | No |
Email Servers
The following mail servers are supported. This list is updated as information becomes available.
Email clients
The following mail clients are supported. This list is updated as information becomes available.
The following mail servers are supported. This list is updated as information becomes available.
| Email Server | MQM 7.1.0 | MQM 7.1.1 |
| Microsoft Exchange Server 2010 | Yes | Yes |
| Microsoft Exchange Server 2007 | Yes | Yes |
| Microsoft Exchange Server 2003 | Yes | Yes |
| IBM Domino Server 9.0 | Yes | Yes |
| Lotus Domino Server 8.5 | Yes | Yes |
| Lotus Domino Server 7.0 | No | No |
| Lotus Domino Server 6.5 | No | No |
| Sendmail 8.12.8 | No | No |
Email clients
The following mail clients are supported. This list is updated as information becomes available.
| Email Client | MQM 7.1.0 | MQM 7.1.1 |
| Microsoft Outlook 2013 | No | Yes |
| Microsoft Outlook 2010 | Yes | Yes |
| Microsoft Outlook 2007 | Yes | Yes |
| Microsoft Outlook 2003 | No | No |
| Microsoft Outlook Express | Yes | Yes |
| IBM Lotus Notes 7.0 | Yes | Yes |
Databases
The following databases are supported. This list is updated as information becomes available.
NOTE: Where applicable, both 64-bit and 32-bit versions are implied. Exceptions are noted explicitly.
The following databases are supported. This list is updated as information becomes available.
NOTE: Where applicable, both 64-bit and 32-bit versions are implied. Exceptions are noted explicitly.
| Microsoft Database | Latest Supported Service Pack (SP) |
MQM 7.1.0 | MQM 7.1.1 |
| MariaDB 10.0.201 | No | Yes | |
| Microsoft SQL Server 2014 | No | Yes | |
| Microsoft SQL Server 2012 | Yes | Yes | |
|
SQL Server 2008 R2
|
Yes | Yes | |
| SQL Server 2008 | SP3 | Yes | Yes |
| MySQL Server version 6.0 |
No
|
No | |
| MySQL Server version 5.x | Yes 2 | No | |
|
SQL Server 2005
|
2 | No | No |
| 1 | MQM supports only the 64-bit version of the MariaDB 10.0.20. MQM does not support the 32-bit version of the MariaDB. |
| 2 | Version 5.1 is available from the download package. |
Mirrored Microsoft SQL databases
McAfee has tested MQM 7.0 with a Microsoft SQL 2008 database hosted in a mirrored setup and no issues were reported. For more information about Database Mirroring, see http://msdn.microsoft.com/en-us/library/ms189852.aspx.
IMPORTANT: If the principal database in a mirrored setup fails, you need to manually connect MQM to the mirrored database using the Database Configuration page in the DB Management user interface (UI).
Internet browsers
The following browsers are supported. This list is updated as information becomes available.
The following browsers are supported. This list is updated as information becomes available.
| Internet Browser | MQM 7.1.0 |
MQM 7.1.1
|
| Microsoft Internet Explorer 11.0 | Yes1 | Yes |
| Microsoft Internet Explorer 10.0 | Yes2 | Yes |
| Microsoft Internet Explorer 9.0 | Yes3 | Yes |
| Microsoft Internet Explorer 8.0 | Yes | No |
| Microsoft Internet Explorer 7.0 | No |
No6
|
| Microsoft Internet Explorer 6.0 with Service Pack 2 | No4 | No |
| Google Chrome 40 and later | No | Yes |
| Mozilla Firefox 31.4 | Yes | Yes |
| Mozilla Firefox 17.0 | Yes | Yes |
| Mozilla Firefox 4.0 | No | No |
| Mozilla Firefox 3.6 | Yes | No |
| Mozilla Firefox 3.0 | No5 | No |
| Mozilla Firefox 2.0 | No5 | No |
| 1 | MQM 7.1.0 is supported with Internet Explorer 11 in compatibility mode only. |
| 2 | MQM 7.1.0 is supported with Internet Explorer 10 in compatibility mode only. |
| 3 | MQM 7.1.0 is supported with Internet Explorer 9 in compatibility mode only. |
| 4 | McAfee recommends upgrading to a later tested and supported product. Contact Technical Support if you have any issues with opting to upgrade. |
|
5
|
This version of Firefox has not been tested on this version of MQM.
|
| 6 | See KB82318. |
The following mobile operating systems are supported. This list is updated as information becomes available.
McAfee products
The following McAfee products are supported. This list is updated as information becomes available.
| Mobile Operating System | MQM 7.1.0 | MQM 7.1.1 |
| Apple iOS 8.3 | No | Yes |
| Android OS 4.4.2 | No | Yes |
McAfee products
The following McAfee products are supported. This list is updated as information becomes available.
| McAfee Product | MQM 7.1.0 | MQM 7.1.1 |
| Email and Web Security appliance 5.6 |
Yes1 |
Yes1 |
|
Email Gateway 7.6 |
Yes | Yes4 |
| ePolicy Orchestrator 5.1 |
Yes6 |
Yes2 |
| ePolicy Orchestrator 5.3 | No | Yes3 |
| ePolicy Orchestrator 5.9 | No | Yes7 |
| Security 8.0.2 for Microsoft Exchange | Yes | No |
| Security 8.5.1 for Microsoft Exchange | No | Yes |
| Security for Lotus Domino 7.5 for Linux | No | No |
| Security for Lotus Domino 7.5.x for Windows | No | Yes5 |
| Security 8.6 for Microsoft Exchange | No | Yes |
| 1 | MQM 7.1.1 and MQM 7.1.0 supports only RPC channel of EWS 5.6. |
| 2 | MQM 7.1.1 supports ePO 5.1.3. |
| 3 | MQM 7.1.1 supports ePO 5.3.1, and 5.3.2. |
| 4 | MQM 7.1.1 supports only Email Gateway 7.6.2 or later. |
| 5 | MQM 7.1.1 supports only Security for Lotus Domino 7.5 for Windows Patch 2. |
| 6 | MQM 7.1.0 supports ePO 5.1 but does not support ePO 5.1.3. |
| 7 | MQM 7.1.1 Patch1 Supports ePO 5.9 IMPORTANT: MQM 711 Patch1 Extension 7.1.1.1602 is available from Technical Support. To obtain, open a support case and quote this article number. |
Microsoft products
The following Microsoft products are supported. One of these products is required to use MQM. This list is updated as information becomes available.
| Microsoft Components |
MQM 7.1.0
|
MQM 7.1.1 |
| Internet Information Service 6.0 or later | Yes | Yes |
| Internet Information Service 5.0 or later |
No
|
No |
VMware
The following virtualization platforms are supported. This list is updated as information becomes available.
| VMware Version | MQM 7.10 | MQM 7.1.1 |
| VMware vSphere 5.5, 5.1, 5.0 | Yes | Yes |
| VMware vSphere 4.0 |
No |
No |
| VMware ESX server 3.5 |
No |
No |
NOTE: McAfee does not provide support if your issue is related to the interaction between MQM and a third-party product.
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Related Information
For product lifecycle details, see the McAfee Product and Technology Support Lifecycle page at: http://www.mcafee.com/us/support/support-eol.aspx.
For End of Life (EOL) policy details, see the Corporate Products EOL policy at: https://www.mcafee.com/enterprise/en-us/assets/misc/support-policy-product-support-eol.pdf.
Definitions:
For End of Life (EOL) policy details, see the Corporate Products EOL policy at: https://www.mcafee.com/enterprise/en-us/assets/misc/support-policy-product-support-eol.pdf.
Definitions:
- EOL period—The time frame that runs from the day McAfee announces product discontinuation, until the last date that McAfee formally supports the product. In general, after the EOL period is announced, no enhancements are made.
- EOL date—The last day that the product is supported, according to the terms of the McAfee standard support offering.
Previous Document ID
616309
Affected Products
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