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Supported Platforms, Environments and Operating Systems for Quarantine Manager
Technical Articles ID:  KB53485
Last Modified:  02/27/2014
Rated:


Environment

McAfee Quarantine Manager 7.x, 6.0

 

Summary

When Microsoft releases new operating systems or Service Packs, the original McAfee Product Guides might not reflect the current McAfee support policy for those platforms. Most of the following information is available in the Product Installation Guides and Release Notes. However, some of the information is available only in Product Management statements published in the McAfee KnowledgeBase.

Contents

Product release information
Supported operating systems 
 - Workstation
 - Server
Email servers
Email clients
Databases
Internet browsers
McAfee products
Microsoft products
VMware

 

Product release information 

To download McAfee products, updates, and documentation, visit the Downloads page at: http://www.mcafee.com/us/downloads/downloads.aspx. For instructions on downloading, see article KB56057.


Quarantine Manager (MQM)
Version
Patch
Level
Release Notes Known Issues
or Addendum
Release Date EOL Date Comments
MQM 7.0.1 1 PD23456   March 23, 2012   MQM 7.0.1 is equivalent to MQM 7.0 Patch 1.
MQM 7.0       November 14, 2011    
MQM 6.0   PD20821   October 28, 2011    
MQM 5.x         February 28, 2011 All 5.x versions have reached End of Life (EOL) and End of Support (EOS).


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Microsoft Windows supported operating systems
The following tables list the McAfee products supported for use on Windows workstation and server operating systems.

NOTES:

  • McAfee updates the supportability information for each new Microsoft Windows operating system after it has been released to manufacturing, and within 30 days of that release.
  • McAfee Support is often asked if there are any known issues on a new platform prior to our support statement being released. McAfee can confirm that there will minimally be an issue with the Buffer Overflow Protection. This feature will not work on new platforms until this feature has been updated with the necessary code changes. This is typically done as part of the next patch update for those products supported on the newer platform. The Buffer Overflow Protection feature fails silently in these conditions. Other features are generally expected to work as usual, but until supportability is in this article McAfee cannot provide support for the newer platform.
     

Workstation operating systems
NOTE: Where applicable, both 32-bit and 64-bit versions are implied. Exceptions are noted explicitly.

Microsoft Operating System Latest Supported
Service Pack (SP)
MQM 6.0
MQM 7.0.1
Comments
Windows 8   No No  
Windows 7  

Yes

Yes

 
Windows Vista 2

Yes

Yes

 
Windows XP 3

Yes

Yes

 
 

Server operating systems
NOTE: Where applicable, both 32-bit and 64-bit versions are implied. Exceptions are noted explicitly.


Microsoft Operating System
Latest Supported
Service Pack (SP)
MQM 6.0
MQM 7.0.1
Comments
Windows 2012 3   No No  
2008 Server Release 2 (R2) 64-bit
  • Standard2
  • Enterprise
  • Datacenter
 

Yes

Yes

 
Windows 2008 Server 32-bit
  • Standard1
  • Enterprise
  • Datacenter
2

Yes

Yes

 Support will be available from the end of 2013.
Windows 2003 Server R2 64-bit
  • Standard
  • Enterprise
  • Datacenter
 

Yes

Yes

 
Windows 2003 Server R2 32-bit
  • Standard
  • Enterprise
  • Datacenter
2

Yes

Yes

 
Windows 2003 Server
  • Standard
  • Enterprise
  • Datacenter
 

Yes

Yes

 
Windows 2000 Server
  • Standard
  • Advanced
4

Yes

Yes

 

1
The Release to World (RTW) version of Windows Server 2008 shows the version as Windows Server 2008, build 6001: Service Pack 1. This is the base version and Service Pack 1 is included.
2
Server 2008 with SP2 is on the same level as Vista with SP2. It is available in 32-bit and 64-bit versions. Server 2008 R2 is on the same level as Windows 7 64-bit. It comes only in the 64-bit versions.
3
Support for Windows 2012 will be provided in a later product or patch release. This article will be updated when this is posted to the McAfee Downloads site.

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Email servers
The following mail servers are supported. This list will be updated as information becomes available.
 

Email Server MQM 6.0 MQM 7.0.1 Comments
Microsoft Exchange Server 2010 Yes Yes  
Microsoft Exchange Server 2007

Yes

Yes

 
Microsoft Exchange Server 2003

Yes

Yes

 
Microsoft Exchange Server 2000

Yes

Yes

 
Lotus Domino Server 7.0

Yes

Yes

 
Lotus Domino Server 6.5

Yes

Yes

 
Sendmail 8.12.8

Yes

Yes

 

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Email clients
The following mail clients are supported. This list will be updated as information becomes available.
 

Email Client MQM 6.0 MQM 7.0.1 Comments
Microsoft Outlook 2007/2003

Yes

Yes

 
Microsoft Outlook Express

Yes

Yes

 
IBM Lotus Notes 7.0

Yes

Yes

 
GroupWise Mail Client

Yes

Yes

 
Sun Java Convergence Mail Client

Yes

Yes

 

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Databases
The following databases are supported. This list will be updated as information becomes available.

NOTE: Where applicable, both 64-bit and 32-bit versions are implied. Exceptions are noted explicitly.

Microsoft Database Latest Supported
Service Pack (SP) 
MQM 6.0 MQM 7.0.1 Comments
SQL Server 2008 R2
  • Standard
  • Enterprise
  No Yes  
SQL Server 2008 SP3 No Yes  
MySQL Server version 6.0  

Yes

Yes

This is packaged with MQM.
MySQL Server version 5.0   No  No  
SQL Server 2005
  • Standard
  • Enterprise
2

Yes

Yes

 

 

Mirrored Microsoft SQL Databases
McAfee has tested MQM 7.0 with a Microsoft SQL 2008 database hosted in a mirrored setup and no issues were reported. For more information on Database Mirroring, see http://msdn.microsoft.com/en-us/library/ms189852.aspx.

IMPORTANT: If the principal database in a mirrored setup fails, you need to manually connect MQM to the mirrored database using the Database Configuration page in the DB Management user interface (UI). 

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Internet browsers
The following browsers are supported. This list will be updated as information becomes available.

Internet Browser  MQM 6.0 MQM 7.0.1
Comments
Microsoft Internet Explorer 9.0 No Yes* MQM 7.0.1 is supported with IE 9 only in Compatibility mode.
Microsoft Internet Explorer 8.0 Yes Yes  
Microsoft Internet Explorer 7.0

Yes

Yes

 
Microsoft Internet Explorer 6.0 with Service Pack 2

Yes

No

McAfee recommends Internet Explorer 6 users upgrade to a newer version.
Firefox 4.0

No

No

This browser will be supported in MQM 8.0.
Firefox 3.0

Yes

Yes

 
Firefox 2.0

Yes

No

 
Firefox 1.0.3

No

 No  

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McAfee products
The following McAfee products are supported. This list will be updated as information becomes available.

McAfee Product MQM 6.0 MQM 7.0.1 Comments
Email and Web Security Appliance 5.6

Yes

Yes

 

Email Gateway 6.x (IronMail 6.x)

 No

 No MEG 6.x (IronMail 6.x) does not support MQM by design.

Email Gateway 7.0

Yes

Yes  

Email Gateway 7.5

 No

Yes  
ePolicy Orchestrator 4.6 Yes

Yes

KB69814
ePolicy Orchestrator 4.5 Yes

Yes

KB66144

Security 7.0.1, 7.0.2, and 7.6 for Microsoft Exchange Yes

Yes

 
Security for Lotus Domino 7.5 for Linux Yes Yes  
Security for Lotus Domino 7.5 for Windows Yes Yes  
Security for Lotus Domino 7.0 for Windows Patch 2 Yes Yes  
Security for Lotus Domino 7.0 for Windows Patch 1 Yes

Yes

 

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Microsoft products
The following Microsoft products are supported. One of these is required to use MQM. This list will be updated as information becomes available.

Microsoft Components MQM 6.0 MQM 7.0.1
Comments
Internet Information Service 6.0 (IIS) or later

Yes

Yes

 
IIS 5.0 or later

No

 No
 

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VMware
The following mail clients are supported. This list will be updated as information becomes available.

VMware Version MQM 6.0 MQM 7.0.1
Comments
VMware vSphere 5.x

No

No

MQM 7.0.1 has not been tested with vSphere 5.x. However, McAfee will provide support on a "best effort" basis. This means that issues reported will be investigated if they can be reproduced outside of the VMware environment.
VMware vSphere 4.0

No

Yes
 
VMware ESX server 3.5

No

Yes
 
  • MQM 7.0 is the first version to offer support for VMware.
  • MQM 6.0 has not been tested with VMware. However, McAfee will provide support on a "best effort" basis. This means that issues reported will be investigated if they can be reproduced outside of the VMware environment.
NOTE: McAfee does not provide support if your issue is related to the interaction between MQM and a third-party product.

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Previous Document ID

616309

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