How to collect spam samples for issues incurred on Lotus Domino servers and Notes Clients

Technical Articles ID: KB54323
Last Modified: 6/27/2016

Environment

McAfee Security for Lotus Domino 7.5
IBM Lotus Domino Server

IBM Lotus Notes Client

Summary

There is no spam submission tool for an IBM Lotus Notes client like the one for a Microsoft Outlook client. However, you can still submit a sample by exporting the email and its properties, including the SMTP and McAfee Tags. The McAfee tags are attached to the mail by the McAfee On-Access scanner as it passes through the Domino SMTP Gateway Server.

Lotus Notes Client procedure

Select the received spam mail in the Inbox.
From the menu click File, Export.
In the field, File name type SPAMSAMPLE.TXT, then click Export. You see a Structured Text Export window.
In the section How Much to Export, select Selected Documents.
NOTE: Leave all other settings as default.
Click OK.
To submit the sample, follow the instructions in KB59415.

The exported file will contain the SMTP info and the Tags (X-NAI-Spam....) that the McAfee anti-spam product adds.

Affected Products

Security for Lotus Domino 7.5

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How to collect spam samples for issues incurred on Lotus Domino servers and Notes Clients

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How to collect spam samples for issues incurred on Lotus Domino servers and Notes Clients

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