Knowledge Center

1. Access the McAfee Download page at http://www.mcafee.com/us/downloads/
2. Type your Grant Number and click Submit. If you need help with your Grant Number, contact Customer Service.
3. On the My Products page click on the Product Name that you want to install or update. This will allow to view all available downloads for that product or suite.
4. Click on the Product Version that you want to install or update.
5. When you see the License Agreement, click I Agree.
6. You then see the downloads page, displaying one or more of the following tabs: 

6. Click the relevant tab. 
7. Locate your product, documentation, or patch in the list and click the link in the downloads column. If the list is long, you can filter the results by first selecting your Language and/or Platform, and clicking Go.
8. Follow any on-screen prompts to save the download to a suitable location.

Back to Contents

1. Log in to the McAfee ServicePortal (https://support.mcafee.com):
   
   
   • If you are not yet a registered user, click Register.
   • If you are a registered user and have forgotten your password, click Forgot Password?

1. Click on the Downloads tab.
2. For full products, click the Products Downloads link. You then see the Product Downloads, Free Trials and Tools page.
3. For Secure Computing, click the Secure Computing Downloads link.
4. To locate the patch that you want to download, use one of the following methods to locate your product/patch:
   • Search Patches field - Search and locate your patch.
   • Products field - Type in your product or select it from the Select from List option.
   • Show drop-down menu - Select either My Product and Patches or All Product Patches.
   • Scroll bar - Scroll to locate your product. Use the Sort Ascending/Descending options available in the Product, Patch Name or Release Date columns. By default, the table displays the list sorted by Product. To sort the list by Release date, so that the most current items appear at the top of the list, in the column heading, click Sort Ascending/Descending.
      
5. Under the column Product Name, click the link for the patch you want to download:
6. To review the release notes prior to downloading, click the PD number.
7. Click Download Patch. The download will commence.
8. Click Back to Downloads to obtain additional patches.

1. Log in to your ePO 4.6, or later, server.
2. Click Menu, Software, Software Manager.
3. Locate the product and version you want, then click Download.

1. Click the link under the McAfee Secure Computing Products heading.
2. Locate the product and version you want, and click Download.
3. Type the serial number for the product you own, and click Submit.
4. Follow any on-screen prompts to save the download to a suitable location.

1. Go to http://www.mcafeeasap.com.
2. Select your language.
3. Type your Email Address.
4. Type your Password.
5. Click Login.
6. On the Dashboard tab, click Install Protection.
7. Select the protection services to install or add, and click Next.
   NOTE: Check only the products you want to install.
8. Select Click here to install.

1. Go to the McAfee Downloads page at http://www.mcafee.com/us/downloads/.
2. Under Download My Products, click To download Stonesoft/NGFW products, please click here.
   You are then taken to https://my.stonesoft.com/download.do.
3. Type in your proof of license and click Submit.