1. Allow McAfee services to be stopped:   
   1. Click Start, Programs, McAfee, VirusScan Console.
   2. Right-click on Access Protection and select Properties.
   3. Deselect Prevent McAfee services from being stopped.
   4. Click Apply.
   5. Close VirusScan Console. 
       
2. Stop the Framework service:
   1. Click Start, Run, type services.msc and click OK.
   2. Right-click the McAfee Framework Service and select Stop.
   3. Close the Services window. 
       
3. Register all DLLs in the Common Framework folder:
   1. Click Start, Run, type CMD and click OK.
   2. Type the following command and press Enter:
      
      cd \Program Files\McAfee\Common Framework
      
      NOTE: The above are default installation directories. If you specified a different directory during installation, use that location instead.
      
       
   3. To re-register the files, type the following command and press Enter:
      
      for %m in (*.dll) do regsvr32 /s %m 
       
   4. Wait for the DLL registrations to take place.
       
4. Register all DLLs in %SystemRoot%\System32. (Some of the shared McAfee DLLs are located in this folder.)
   1. To navigate to the System32 folder, type the following command and press Enter:
      
      CD %SystemRoot%\System32
      
       
   2. To register all files in the System32 folder, type the following command and press Enter:
      
      for %m in (*.dll) do regsvr32 /s %m 
       
   3. Wait for the DLL registrations to take place, then close the command prompt window.
       
5. Restart the McAfee Framework Service:
   1. Click Start, Run, type services.msc, and click OK.
   2. Right-click the McAfee Framework Service and select Start.
   3. Close the Services window.
   4. Initiate an AutoUpdate.
       
6. Prevent McAfee services from being stopped:
   1. Click Start, Programs, McAfee, VirusScan Console.
   2. Right-click on Access Protection and select Properties.
   3. Select Prevent McAfee services from being stopped.
   4. Click Apply.
   5. Close VirusScan Console.

1. Locate another system with the same version of VirusScan Enterprise and obtain a copy of the corrupt or missing .DLL file.
2. Copy the <File_Name> from the Common Framework directory to portable media or a network share that both systems can access.
   
   Default location for VSE is: C:\Program Files\McAfee\Common Frameworkwork
   
   NOTE: This directory is the default installation directory, depending on the software versions installed. If you specified a different directory during installation, use that location instead. 
    
3. Copy the file.
4. On the affected system, copy the replacement file to the correct folder. 
5. Click Start, Run, type CMD, and click OK.
6. Type the following command and press Enter:
   
   Regsvr32.exe <File_Path>\<File_Name>
   
   NOTE: Replace <File_Path> with the full path to the new file. Replace <File_Name> with the full name and extension of the file.
    
7. Click OK to confirm the file registration.

If the solution does not resolve the issue, contact Technical Support and quote this article number.