DAT download blocked by SonicWALL Gateway scanning
Technical Articles ID:
KB58039
Last Modified: 7/7/2020
Last Modified: 7/7/2020
DAT download blocked by SonicWALL Gateway scanning
Technical Articles ID:
KB58039
Last Modified: 7/7/2020 EnvironmentMcAfee ePolicy Orchestrator (ePO) 5.x
Any Firewall or Gateway product Problem
ePO Repository Pull task fails. The Task Log file records the following Repository Pull tasks errors: (An existing connection was forcibly closed by the remote host) Problem
The E #5536 naInet FTP session 1 socket 6416 RecvTimeout() failed on recv, WSAGetLastError() = 10054 E #5536 naInet FTP session 1 Socket error occurred: 10054 I #5536 SIM_InetMgr Download file dat-4670.zip failed in session 1, nainet ret=0 e #5536 SiteMgr CheckInMirrorPackage: Download file dat-4670.zip from site McAfeeFtp::Current\VSCANDAT1000\DAT\0000 failed, hr=-2147467259 I #5536 McUpload Start http session login... I #5536 McUpload End http session login, status=0 I #5536 McUpload Http response status code = 200 I #5536 naInet HTTP Session closed Problem
Antivirus scanning is enabled on the firewall or gateway.
CauseThe gateway is triggering on the McAfee DAT (
NOTES:
To verify the issue, do the following:
The connection with the server was reset. The above message confirms that the download of the DAT file is intercepted or corrupted. SolutionDisable detection of the EICAR test file on the SonicWALL Firewall:
NOTE: Or, add the following two McAfee download websites to the Gateway AV Exclusion List.
Affected ProductsLanguages:Glossary of Technical Terms |
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