Locate the uninstall command in the Windows registry and use it to remove the product as follows:

CAUTION: This article contains information about opening or modifying the registry.

• The following information is intended for System Administrators. Registry modifications are irreversible and could cause system failure if done incorrectly.
• Before proceeding, Technical Support strongly recommends that you back up your registry and understand the restore process. For more information, see the Microsoft Windows registry information for advanced users article.
• Do not run a REG file that is not confirmed to be a genuine registry import file.

1. Press Windows+R, type regedit, and click OK.
2. Navigate to one of the following registry keys:
   
   HKEY_LOCAL_MACHINE/Software/Wow6432Node/McAfee/ePolicy Orchestrator/Application Plugins
   Or
   HKEY_LOCAL_MACHINE/Software/Wow6432Node/NetworkAssociates/ePolicy Orchestrator/Application Plugins
   
   NOTE:​ Products might be listed under both of the above registry keys. The uninstall string is identical, and only needs to be executed once. 
    
3. Select the key for the product that you want to remove. For example, VIRUSCAN8800.
4. Right-click Uninstall Command, and click Modify.
5. Highlight the text in the Value data field, right-click, and select Copy.
   Example:
   
   VIRUSCAN8800\Uninstall Command= "msiexec /x {CE15D1B6-19B6-4D4D-8F43-CF5D2C3356FF} REMOVE=ALL REBOOT=R /q"


6. Click Cancel.
7. Close the registry editor.
8. Press Windows+R, type Run, paste the contents copied from step 5 into the Open field, and then click OK.

NOTE: You can use the Uninstall Command value within batch files to automate the software removal process across many endpoints, if needed.

IMPORTANT: The managed McAfee Agent must be removed last. Remove it after all other managed products, such as VirusScan Enterprise. If needed, use the frminst.exe /forceuninstall command to forcefully remove the McAfee Agent from an endpoint, managed or not. For more information, see: KB65863 - How to manually remove McAfee Agent 5.x 

Locate the uninstall command in the Windows registry and use it to remove the product as follows:

CAUTION: This article contains information about opening or modifying the registry.

• The following information is intended for System Administrators. Registry modifications are irreversible and could cause system failure if done incorrectly.
• Before proceeding, Technical Support strongly recommends that you back up your registry and understand the restore process. For more information, see the Microsoft Windows registry information for advanced users article.
• Do not run a REG file that is not confirmed to be a genuine registry import file.

1. Press Windows+R, type regedit, and click OK.
2. Navigate to the following registry key:
   
   HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Uninstall
   
   The list shows the product by the product GUID value (not by name), so review the GUID keys for the product to be uninstalled. Under the registry key, review the DisplayName value to see the product name.
   
   NOTE: The product GUID string might differ (for example, 32-bit versus 64-bit version) even though the product name is the same.
   
   Example:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5E87B644-DC23-4B70-94A2-EDB6C82702BE}
   DisplayName: McAfee Agent
    
3. Right-click the UninstallString registry value, and click Modify.
4. Highlight the text in the Value data field, right-click, and select Copy.
5. Click Cancel.
6. Close the registry editor.
7. Press Windows+R, type Run, paste the contents copied from step 4 into the Open field, and then click OK.

The product now uninstalls.

NOTE: Some products might require specific actions to be performed before uninstalling the product. Examples:

• Application and Change Control must be in DISABLE mode first.
• Endpoint Security might be password protected for uninstalls. Disable or remove the password requirement before uninstalling.
• MVISION Endpoint Detection and Response (EDR) might be password protected for uninstalls. Disable or remove the password requirement before uninstalling.
• MVISION EDR uninstall requires the use of the below registry key to perform the uninstall. The MSIEXEC command from HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ won’t properly uninstall the product.
  • To uninstall the EDR product via command line, use the HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Network Associates\ePolicy Orchestrator\Application Plugins\MVEDR___3000\Uninstall command value.

Remove some or all products using the Endpoint Product Removal (EPR) tool.

To obtain the EPR tool, see: KB90895 - Endpoint Product Removal tool to uninstall products

IMPORTANT: The EPR tool is available to any customer with an active grant number. The grant number must contain licensing for any one product for which EPR supports removal.