Locate the uninstall command in the Windows registry and use it to remove the product as follows:
CAUTION: This article contains information about opening or modifying the registry.
- The following information is intended for System Administrators. Registry modifications are irreversible and could cause system failure if done incorrectly.
- Before proceeding, Technical Support strongly recommends that you back up your registry and understand the restore process. For more information, see: http://support.microsoft.com/kb/256986.
- Do not run a REG file that is not confirmed to be a genuine registry import file.
- Press Windows+R, type regedit, and click OK.
- Navigate to one of the following registry keys:
HKEY_LOCAL_MACHINE/Software/Wow6432Node/McAfee/ePolicy Orchestrator/Application Plugins
Or
HKEY_LOCAL_MACHINE/Software/Wow6432Node/NetworkAssociates/ePolicy Orchestrator/Application Plugins
NOTE: McAfee products might be listed under both of the above registry keys. The uninstall string is identical, and only needs to be executed once.
- Select the key for the product that you want to remove. For example, VIRUSCAN8800.
- Right-click Uninstall Command, and click Modify.
- Highlight the text in the Value data field, right-click, and select Copy.
Example:
VIRUSCAN8800\Uninstall Command= "msiexec /x {CE15D1B6-19B6-4D4D-8F43-CF5D2C3356FF} REMOVE=ALL REBOOT=R /q"
- Click Cancel.
- Close the registry editor.
- Press Windows+R, type Run, paste the contents copied from step 5 into the Open field, and then click OK.
The product now uninstalls.
NOTE: You can use the
Uninstall Command value within batch files to automate the software removal process across many endpoints, if needed.
IMPORTANT: The managed McAfee Agent must be removed last. Remove it after all other McAfee managed products, such as VirusScan Enterprise. If needed, use the
frminst.exe /forceuninstall command to forcefully remove the McAfee Agent from an endpoint, managed or not. For more information, see:
KB65863 - How to manually remove McAfee Agent 5.x
