For compatibility with Microsoft SharePoint Server and MSMS, you must exclude the following folders in the ENS/VSE on-access scanner.
MSMS locations to exclude:
| Exclude |
Comment |
| \Program Files (x86)\McAfee\McAfee PortalShield\ |
Also select Exclude sub folders. |
| \Program Files (x86)\McAfee\McAfee PortalShield\Data\PSHData\ |
Also select Exclude sub folders. |
NOTES:
- The first path shown in the table is the default installation path. If you have chosen to install MSMS to a non-default folder, make sure that you specify that path for the exclusion.
- The PSHData folder is created under the installation folder by default and contains the Quarantine Database. But, this folder is configurable in the MSMS interface under Settings & Diagnostics, Detected Items. If you choose to locate the Quarantine Database in a different folder (or even a different local drive), make sure that the correct path is excluded.
SharePoint locations to exclude:
See this
Microsoft article that explains why you need to exclude certain folders from antivirus scanning.
How to configure exclusions in ENS/VSE:
When you configure exclusions, always apply the principle that the more precise the exclusion, the smaller the potential security risk. For instructions to configure exclusions, see the following documentation:
- For ENS, see the "Preventing Threat Prevention from blocking trusted programs, networks, and services" section of the Endpoint Security 10.7 Product Guide
- For VSE, see the following:
