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Recommended Endpoint Security/VirusScan Enterprise exclusions on a Microsoft SharePoint server with Security for Microsoft SharePoint
Technical Articles ID:   KB58274
Last Modified:  7/19/2018
Rated:


Environment

McAfee Endpoint Security (ENS) Threat Prevention 10.x
McAfee Security for Microsoft SharePoint (MSMS) 3.5, 3.0
McAfee VirusScan Enterprise (VSE) 8.x

Microsoft Office SharePoint Portal Server 2007 with SP1
Microsoft Office SharePoint Portal Server 2007
Microsoft SharePoint Server 2013
Microsoft SharePoint Server 2010
Microsoft Windows SharePoint Services 3.0

For detailed information on supported environments for Security for Microsoft SharePoint, see KB68141.

Summary

To ensure compatibility with Microsoft SharePoint server and MSMS, you must exclude the following folders in the ENS/VSE On-Access Scanner.

MSMS locations to exclude:
 
Exclude Comment
\Program Files (x86)\McAfee\McAfee PortalShield\   Also select Exclude sub folders.
\Program Files (x86)\McAfee\McAfee PortalShield\Data\PSHData\ Also select Exclude sub folders.

NOTES: 
  • The first path shown in the table is the default installation path. If you have chosen to install MSMS to a non-default folder, ensure that you specify that path for the exclusion.
  • The PSHData folder is created under the installation folder by default and contains the Quarantine Database; however, this is configurable in the MSMS interface under Settings & DiagnosticsDetected Items. If you choose to locate the Quarantine Database in a different folder (or even a different local drive), ensure that the correct path is excluded.

SharePoint locations to exclude:
For Microsoft SharePoint Server 2007/2010/2013 and Windows SharePoint Services 3.0, see Microsoft Knowledge Base article http://support.microsoft.com/kb/952167, which explains why you need to exclude certain folders from anti-virus scanning.

How to configure exclusions in ENS/VSE:
When configuring exclusions, always apply the principle that the more precise the exclusion, the smaller the potential security risk. For instructions to configure exclusions, refer to the following documentation:
  • ENS: "Configuring exclusions" section of the Endpoint Security 10.5 Product Guide (PD26799)
  • VSE:
    • KB66909 - Consolidated list of Endpoint Security/VirusScan Enterprise exclusion articles
    • KB55898 - Understanding VirusScan Enterprise Exclusions
    • KB67544 - How to create low-risk and high-risk process exclusions for VirusScan Enterprise 8.x in ePolicy Orchestrator
    • KB50998 - How to manage file and folder exclusions in VirusScan Enterprise 8.x using wildcards
    • KB61000 - VirusScan Enterprise exclusions and hardware paths (physical address versus logical address)

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