To ensure compatibility with Microsoft SharePoint server and MSMS, you must exclude the following folders in the ENS/VSE On-Access Scanner.
MSMS locations to exclude:
| Exclude |
Comment |
| \Program Files (x86)\McAfee\McAfee PortalShield\ |
Also select Exclude sub folders. |
| \Program Files (x86)\McAfee\McAfee PortalShield\Data\PSHData\ |
Also select Exclude sub folders. |
NOTES:
- The first path shown in the table is the default installation path. If you have chosen to install MSMS to a non-default folder, ensure that you specify that path for the exclusion.
- The PSHData folder is created under the installation folder by default and contains the Quarantine Database; however, this is configurable in the MSMS interface under Settings & Diagnostics, Detected Items. If you choose to locate the Quarantine Database in a different folder (or even a different local drive), ensure that the correct path is excluded.
SharePoint locations to exclude:
For Microsoft SharePoint Server 2007/2010/2013 and Windows SharePoint Services 3.0, see Microsoft Knowledge Base article
http://support.microsoft.com/kb/952167, which explains why you need to exclude certain folders from anti-virus scanning.
How to configure exclusions in ENS/VSE:
When configuring exclusions, always apply the principle that the more precise the exclusion, the smaller the potential security risk. For instructions to configure exclusions, refer to the following documentation:
- ENS: "Configuring exclusions" section of the Endpoint Security 10.5 Product Guide (PD26799)
- VSE:
- KB66909 - Consolidated list of Endpoint Security/VirusScan Enterprise exclusion articles
- KB55898 - Understanding VirusScan Enterprise Exclusions
- KB67544 - How to create low-risk and high-risk process exclusions for VirusScan Enterprise 8.x in ePolicy Orchestrator
- KB50998 - How to manage file and folder exclusions in VirusScan Enterprise 8.x using wildcards
- KB61000 - VirusScan Enterprise exclusions and hardware paths (physical address versus logical address)
