Exclusions can be set locally (if the software is installed as stand-alone) or through the appropriate management program (ePO).
For stand-alone installations:
- Open the VirusScan Console.
- Right-click On-Access Scanner and select Properties.
-
Select All Processes.
- Select Low-Risk Processes.
- On the Processes tab, click Add and use the list or browse to the application you want to include as a Low-Risk Process.
- In the Detection tab, deselect any or all of the options in the Scan Files section.
NOTE: It is generally sufficient to disable When reading from disk. However, database servers also perform many write operations. In some environments you may also need to disable the option When writing to disk.
- Select High-Risk Processes.
- On the Processes tab, click Add and use the list or browse to the application you want to include as a High-Risk Process.
NOTE: Ensure you add any exclusions previously created in the Default processes to the High-Risk Processes.
If you have high-risk and low-risk enabled, any exclusions previously stored in Default processes will not be applied to the high-risk processes policy.
For ePO managed installations:
- Log on to the ePO console.
- Click Menu, Policy, Policy Catalog.
- Select VirusScan Enterprise from the Product drop-down menu.
- Select On-Access Default Processes Policies from the Category drop-down menu.
- Select a policy, then select Configure different scanning policies for high-risk, low-risk, and default processes and click Save.
- Select On-Access High-Risk Processes Policies or On-Access Low-Risk Processes Policies from the Category drop-down menu.
- Select a policy, then click the High Risk Processes (or Low Risk Processes) tab, and add or delete processes as desired by clicking Add, Edit, or Remove.
- Click the Scan Items tab, then de-select any or all of the options in the scan files section.
NOTE: It is generally sufficient to disable When reading from disk. However, database servers also perform many write operations. In some environments it may be necessary to disable the When writing to disk option as well.
- Click the Exclusions tab and ensure that you add any exclusions previously created under Default processes to the High-Risk Processes (or Low Risk Processes).
NOTE: If you have high and low-risk enabled, any exclusions previously stored in Default processes will not be applied to the High-Risk or Low Risk Processes policy.
- Save your changes.
