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How to submit a new Product Idea (Product Enhancement Request)
Technical Articles ID:   KB60021
Last Modified:  12/4/2018


All McAfee products


If you have a suggestion that could make our products better, McAfee encourages you to submit your feedback and product enhancement requests on the Ideas forum at: https://community.mcafee.com/t5/Business-Ideas/idb-p/business-ideas. The Ideas forum is accessible only to McAfee business and enterprise customers.

To access the Ideas forum, click Sign In and enter either your McAfee ServicePortal (https://support.mcafee.com) or McAfee Community User ID and password. If you do not yet have a McAfee ServicePortal or McAfee Community account, click Register to register for a new account on either website.
On the Ideas forum, you can submit, browse, search, and vote for ideas to improve McAfee products.
The Ideas forum provides a mechanism to submit suggestions, but does not guarantee that the ideas will be committed to by the Product Management and Development teams. This forum provides a valuable data point on potential areas of product improvement that will be considered with other priorities, such as strategic efforts.  
Frequently Asked Questions:
How do I create a new Idea?
First, use the Search function to search the Community (community.mcafee.com) for an existing solution to your problem or a related Idea created by another user. Search results list all Ideas and content that match the search terms you provide. Click an individual Idea to view its details. If an existing Idea matches your search terms, submit your kudos (votes) and comments for that Idea. For your convenience, the Idea entry workflow automatically identifies existing Ideas that match your keywords as you type. Your comments and kudos have more impact when other users have similar needs, so put your support behind existing Ideas when possible rather than creating a duplicate entry. 
If none of the Ideas in the search results match your request, click Suggest an idea and follow the Idea entry workflow:
  • Create a meaningful Subject.
  • Provide a detailed description for the Body.
  • Attach a file with supporting information, if it helps explain your request.
  • Select one or more Labels to associate the request with the appropriate McAfee products. 
How will I be notified when the status of my Idea changes?
The Ideas system will send an email to the address you used to register when new comments or kudos are added to your Idea, and when the Idea changes status.
The McAfee team reviews Ideas on an on-going basis, and more formally as part of our normal release planning process. We provide occasional updates, but you can check the status of a specific Idea any time in the Ideas forum.
Why didn't my idea make it into my McAfee product?
We cannot guarantee that we will include every Idea in our product roadmap, because we must balance community input with our strategic direction. We value your collective input, and will continue to work with you to innovate at McAfee.
Will I be compensated if my Idea is delivered?
No. But, you will have the knowledge that your Idea made it into the product and is driving better outcomes for you and other users.

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