On-demand scan tasks scheduled locally encounter issues
技術的な記事 ID:
KB66023
最終更新: 3/18/2020
最終更新: 3/18/2020
On-demand scan tasks scheduled locally encounter issues
技術的な記事 ID:
KB66023
最終更新: 3/18/2020 環境
McAfee VirusScan Enterprise (VSE) 8.8.x For details of VSE 8.8 and ePO supported environments, see KB51111. 概要Background Information
Users can create and schedule local tasks if the VirusScan console has not been locked down. In an ePO-managed environment, this configuration can lead to an overlap of on-demand scan (ODS) tasks running, both those tasks created through ePO and ones created by users. NOTE: It is possible to preserve ePO tasks or local tasks when you upgrade to a later version of VSE. For ePO tasks, the product development team recommends against this scenario. The reason is because ePO-managed tasks should be modified only through the ePO console. If you encounter this scenario, contact Technical Support. To contact Technical Support, log on to the ServicePortal and go to the Create a Service Request page at https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR:
問題The following are observed on a client:
原因Systems with locally created ODS tasks run at the appointed time. ePO-created on-demand scan tasks also run at their appointed time. When these times overlap, it can cause high CPU usage from the
解決策Locally on the client, delete or disable the ODS task through the VirusScan Console.
To delete the ODS task:
To disable the ODS task:
解決策Delete or disable specific ODS tasks through the Registry Editor and Windows Explorer:
CAUTION: This article contains information about opening or modifying the registry.
解決策Disable all local ODS tasks through Windows Explorer:
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