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The GroupShield for Exchange Detected Items database grows rapidly and consumes large amounts of disk space
Technical Articles ID:  KB66230
Last Modified:  05/13/2011
Rated:


Environment

McAfee GroupShield 7.01 (SP1) for Microsoft Exchange
Microsoft Exchange 2007
Microsoft Exchange 2003
 

Problem

The GroupShield for Exchange Detected Items database is seen to grow rapidly and consume large amounts of disk space.

The database can be found under the following folder and generally contains items such as quarantined items:

\Program Files\McAfee\GroupShield for Exchange\Data

Cause

GroupShield is configured to quarantine all items and is probably not configured to purge the database on a regular basis. With this configuration, the Detected Items database will continue to grow in size rapidly.

Solution

Install McAfee GroupShield 7.0.1 Patch 1 and enable the Purge and Optimization options to ensure that old items are removed from the database.
  1. Click Start, Programs, McAfee, GroupShield for Exchange, GroupShield for Exchange.
  2. Click Settings & Diagnostics, Detected Items.
  3. Configure the Purge and Optimization settings to suit your environment.
NOTES:
  • The Purge and Optimization tasks are memory intensive and may require multiple hours to complete. McAfee recommends that you schedule them to run during off hours.
  • The Purge task should be configured first, then the Optimization task.
  • The Purge task may require several hours to complete. Ensure that you take this into account when you configure the Optimization task.
  • If possible, ensure that GroupShield is configured not to quarantine every detected item. This will prevent the Detected Items database from growing to an excessive size.

GroupShield 7.0.1 Patch 1 is available from the McAfee download site. This patch includes several fixes for the Postgres quarantine database. For more information on the resolved issues in this patch, see:

PD22882 - GroupShield 7.0.1 Patch 1 Release Notes.

McAfee product software, upgrades, maintenance releases, and documentation are available from the McAfee Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE:
 You will need a valid Grant Number for access. KB56057 provides additional information about the McAfee Downloads site, as well as alternate locations for some products.

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