Loading...

Knowledge Center


How to generate the VirusScan Enterprise for Linux MER file
Technical Articles ID:   KB67272
Last Modified:  12/5/2016
Rated:


Environment

McAfee VirusScan Enterprise for Linux (VSEL)

Problem

To troubleshoot issues with VSEL, Technical Support may request that you provide a Minimum Escalation Requirements (MER) file.

Solution

  1. Open a console session.
  2. Type the following command and press ENTER:

    cd  /opt/NAI/LinuxShield/bin 
     
  3. To create the MER file, type the following command and press ENTER:

    ./nails dump --verbose >lnxshldmer

  4. Copy lnxshldmer and attach it to your support case or forward it to your Technical Support representative as requested.

Rate this document

Beta Translate with

Select a desired language below to translate this page.

Glossary of Technical Terms


 Highlight Glossary Terms

Please take a moment to browse our Glossary of Technical Terms.