For suspected false positive issues with the Exploit Prevention signatures, contact Technical Support to create a Service Request.
To contact Technical Support, log on to the ServicePortal and go to the Create a Service Request page at
https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR:
- If you are a registered user, type your User Id and Password, and then click Log In.
- If you are not a registered user, click Register and complete the required fields. Your password and logon instructions will be emailed to you.
For information about Exploit Prevention signature events tuning, see the following recommended documents:
- KB91128 - Disable obsolete Exploit Prevention signatures
- Host Intrusion Prevention 8.0 Installation Guide "Best Practices for Quick Success" section
- KB73399 - FAQs for Host Intrusion Prevention 8.0
