Slow client performance if Debug Level Event Logging is enabled

Articles techniques ID: KB67819
Date de la dernière modification : 12/21/2021

McAfee Data Loss Prevention (DLP) Endpoint 11.x

For supported environments, see KB68147 - Supported platforms for Data Loss Prevention Endpoint.

Performance is impacted when Logging to files is enabled with Log All Messages (for debugging) set for DLP Endpoint.

When File Logging is enabled, write actions occur. But, it is more pronounced with the Debug Level set.

Disable debug level logging and do not use this feature unless you require it for troubleshooting purposes.

To disable logging:

Log on to the ePO 5.x console.
Click Menu, Policy Catalog.
Under Product, select Data Loss Prevention.
Click your Windows Client Configuration or Mac OS X Client Configuration.
Click the Debugging and Logging tab.
Deselect Save log messages to files under the Logging section, and then click Apply Policy.
Send an agent wake-up call to all affected clients.

NOTE: These logs are for troubleshooting. Only enable them to determine the cause of an issue (Debug Level).

Data Loss Prevention Endpoint 11.6.x
Data Loss Prevention Endpoint 11.5.x (EOL)
Data Loss Prevention Endpoint 11.4.x (EOL)
Troubleshooting

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