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Supported Platforms, Environments and Operating Systems for Endpoint Encryption for PC 6.x
Technical Articles ID:  KB68053
Last Modified:  02/04/2014
Rated:


Environment

McAfee Endpoint Encryption for PC (EEPC) 6.x.x
McAfee Endpoint Encryption GO (EEGO) 1.x

Summary

IMPORTANT: This product has been superseded by EEPC 7.0. This release has new functionality that includes support for Windows 8 and Intel Active Management technology (AMT).

  • To review the EEPC 7.0 supported  environments article, see KB76804
  • For a comprehensive list of FAQs covering the EEPC 7.0 new features, see KB76591.

When Microsoft releases new operating systems or Service Packs, the original McAfee Product Guides might not reflect the current McAfee support policy for those platforms. Most of the following information is available in the Product Installation Guides and Release Notes. However, some of the information is available only in Product Management statements published in the McAfee KnowledgeBase.
 

McAfee product software, upgrades, maintenance releases, and documentation are available from the McAfee Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE:
 You will need a valid Grant Number for access. KB56057 provides additional information about the McAfee Downloads site, as well as alternate locations for some products.



Product Release Information:

EEPC 6.x Release information
NOTE: These releases are with full ePO integration/management

EEPC Version
Build
EEPC Package
Build
EEADMIN
Extension
Release Notes
Known
Issues
Released Comments
6.2 Patch 1 6.2.1.315 1.2.1.315 PD23943 KB75924 Aug 28, 2012 Resolves issues found since EEPC 6.2 RTW. No new features included.
6.2 6.2.0.296 1.2.0.296  PD23739 KB74685 Apr 30, 2012 Support for OPAL drives.
6.1 Patch 3 Hotfix 7557296 6.1.3.7557296 no change KB75313 n/a May 09, 2012 NOTE: EEPC 6.1 Patch 3 with HF 7557296 is managed by the same extensions as 6.1 Patch 2.
6.1 Patch 3 Hotfix 7409682 6.1.3.7409862 no change PD23641 KB73391 Feb 22, 2012 Client side fixes only. There are no new extensions with this release. This is a repost of EEPC 6.1 Patch 3 which includes a hotfix in the package.
6.1 Patch 3 6.1.3.332 no change PD23569 KB73391 Dec 13, 2011 Client side fixes only. There are no new extensions with this release.
NOTE: This release was removed from the download site and has been replaced by 6.1 Patch 3 with Hotfix 7409682. For details, see KB74231.
6.1 Patch 2 1.1.2.314  1.1.2.314  PD23434 KB72937 Oct 13, 2011 Includes new features (scripting, support for Encase and OS Refresh)
6.1 Patch 1 1.1.1.275 1.1.1.275 PD23187 KB72189 July 13, 2011 EEPC 5.x upgrade improvements
6.1 1.1.0.248 1.1.0.248 PD23079 n/a Apr 11, 2011  
6.0 Patch 2 1.0.2.6 1.0.2.1 PD22861 n/a Nov 10, 2010  
6.0 Patch 1 1.0.1.7 1.0.1.8 PD22561 n/a Mar 8, 2010  
6.0 1.0.0.22 1.0.0.22 PD22396 n/a Nov 16, 2009  

NOTE: BartPE version 3.110a is required to a WinTech recovery CD for Windows 7 to avoid fatal memory errors that were reported with earlier versions.

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ePolicy Orchestrator (ePO) / McAfee Agent (MA) requirements
This table contains the minimum ePO/MA requirements to manage EEPC clients.

EEPC Version
Minimum ePO requirements Minimum MA requirements
6.2 Patch 1 ePO 4.5 Patch 4 Hotfix 1 McAfee Agent 4.5 Patch 1 4
6.2 3 ePO 4.5 Patch 4 Hotfix 1 McAfee Agent 4.5 Patch 1 4
6.1 Patch 3 Hotfix 7557296 3 ePO 4.5 Patch 4 Hotfix 1 McAfee Agent 4.5 Patch 1 4
6.1 Patch 3 Hotfix 7409682 3 ePO 4.5 Patch 4 Hotfix 1 McAfee Agent 4.5 Patch 1 4
6.1 Patch 3 3 ePO 4.5 Patch 4 Hotfix 1 McAfee Agent 4.5 Patch 1 4
6.1 Patch 2 3 ePO 4.5 Patch 4 Hotfix 1 McAfee Agent 4.5 Patch 1 4
6.1 Patch 1 3 ePO 4.5 Patch 4 Hotfix 1 McAfee Agent 4.5 Patch 1 4
6.1 3 ePO 4.5 Patch 4 Hotfix 1 McAfee Agent 4.5 Patch 1 4
6.0 Patch 2 1, 2 ePO 4.5 McAfee Agent 4.5.0 4
6.0 Patch 1 1, 2 ePO 4.5 McAfee Agent 4.5.0 4
6.0 1, 2 ePO 4.5 McAfee Agent 4.5.0 4

1 ePO 4.5 and ePO 4.5 Patch 1. EEPC 6.0 is designed to work with ePO 4.5. The product will work on a base ePO 4.5 installation with some known issues; for details refer to the release notes. These known issues are resolved in ePO 4.5 Patch 1, which is available on the McAfee Downloads site as well as the ServicePortal. For detailed information on release cycles, see KB51560
2 EEPC 6.0.x is not supported on ePO 4.6; for details, see KB69814.
3 ePO 4.5 Patch 4 Hotfix 1 is required to manage EE PC 6.1 successfully. It is posted at the McAfee download site with the EEPC 6.1 files (not under ePO).
4 MA 4.8 Patch 1 and Patch 2 are supported with EEPC 6.2.1.
MA 4.8 and later is supported with EEPC 7.0 and later.

 

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EEGO Release Information

EEGO
Version
Build
EEGO
Package
Build
EEGO
Extension
Release Notes
Known
Issues
Released Comments
1.0  1.0.0.10   PD23450 KB73108 Oct 13, 2011  



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Supported operating systems for EEPC
The following tables detail the McAfee products supported for use on Windows workstation and server operating systems. Only the most current versions are included as most customers upgrade to the latest service packs shortly after they are released.

Operating System
Microsoft
Supported
Service
Pack
EEPC
6.2.x

 

EEPC
6.1.x
EEPC
6.0.x
Windows Server 2012  - No No No
Windows Server 2008 (32-bit and 64-bit):
  • Datacenter (x32/x64)
  • Enterprise (x32/x64)
  • Standard (x32/x64)
1
Yes
Yes
Yes
Windows Server 2008 (64-bit only):
  • Web (x64)
  • HPC Edition (x64)
  • Itanium-Based Systems (x64)
-
No
No
No
Windows Server 2008 R2 Server Core R2 (Optional 32-bit)
NOTE: This is the first OS with optional 32-bit support, default is 64-bit.
-
No 
No
No
Windows Server 2008 R2 (64-bit only):
  • Datacenter (x64)
  • Enterprise (x64)
  • Standard (x64)
  • Foundation (x64)
  • HPC Edition (x64)
  • Web (x64)
  • Itanium Based Systems (x64)
-
Yes
Yes
No
Windows 2003 Server (64-bit only):
  • Standard (64-bit)
  • Enterprise (64-bit)
  • Datacenter (64-bit)
  • Enterprise Edition for Itanium-based systems (64-bit)
2
No
No
No
Windows 2003 Server (32-bit only):
  • Standard (x32)
  • Enterprise (x32)
  • Datacenter (x32)
2
Yes
Yes
Yes
Windows Server 2003 R2 (64-bit only):
  • Standard (x64)
  • Enterprise (x64)
  • Datacenter (x64)
 2
No
No
 No
Windows Server 2003 R2 (32-bit only):
  • Standard (x32)
  • Enterprise (x32)
  • Datacenter (x32)
2
Yes
Yes
Yes
         
Windows 8 ††
 -
 No
 No
No
Windows 7 (32-bit/64-bit)
(Starter, Home Basic, Home Premium, Professional, Enterprise, Ultimate)
1
Yes
Yes1
No
Windows 7 (32-bit/64-bit)
(Starter, Home Basic, Home Premium, Professional, Enterprise, Ultimate)
Without
SP
Yes
Yes1
Yes1
Windows Vista (64-bit)
(Home Basic, Home Premium, Business, Ultimate, Enterprise)
2 2
 
Yes
Yes
Yes
Windows Vista (32-bit)
(Home Basic, Home Premium, Business, Ultimate, Enterprise)
2 3
Yes
Yes
Yes
Windows XP Professional (64-bit)
-
No
No
No
Windows XP Professional (32-bit)
3
Yes
Yes
Yes
Windows XP Home Edition
3
Yes
Yes
Yes
Windows XP Embedded
-
No
No
No
Windows XP Tablet PC edition
-
No
No
No
Windows 2000 Professional 4
-
No
No
No
1 Windows 7 is not supported in XP Mode.
2 Support for Windows 8 will be provided when EEPC 7 is released, which is expected to be within the fourth quarter 2012. This article will be updated when this is posted to the McAfee download site.
3 As of July 2011 Windows Vista SP1 is no longer supported by Microsoft, meaning that the sustaining and development of Endpoint Encryption products on this platform by McAfee also ended.
4 As of June 2010 Windows 2000 is not supported by Microsoft, meaning that the sustaining and development of Endpoint Encryption products on this platform by McAfee also ended.
 

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Supported operating systems for EEPC 6.x on Mac Hardware with an Intel CPU
EEPC is not supported on any Macintosh hardware. For specific details about support for Dual Boot (Mac and Windows) with Endpoint Encryption for PC 6.x, see KB72978.

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Support for Unified Extensible Firmware Interface (UEFI)
Currently EEPC does not support UEFI Native Boot; only BIOS systems (or UEFI systems that emulate BIOS) are supported.

Support will be included as a new feature in the EEPC 7.0 release. This article will be posted when this release is posted to the McAfee download site.

Some key points about UEFI:

  • The original EFI developed by Intel has been replaced in favor of  UEFI.
  • UEFI is a completely new boot process which means supporting new hardware and new processes. UEFI is a more complex operating system style of BIOS which includes applications and device drivers. End users notice none of this.
  • Only Windows 7 (64-bit) and Window 8 currently support the UEFI native boot process.
  • Macs have had a UEFI boot process for quite a bit longer.
  • Many modern laptops over the last two years are all UEFI, but operating in a backward compatible mode to emulate a legacy BIOS.
  • UEFI has multiple levels of operation, one of which is this backward compatibility mode where it appears and acts like the old style BIOS.
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Supported Tokens and Readers used for authentication with EEPC
 
Version
Article
Readers
Tokens

Supported Wacom USB devices
To view a list Wacom USB devices supported with EEPC 6.2 Patch 1 and later, see KB76514.

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Supported languages for EEPC 6.x in ePO

Chinese (Traditional and Simplified)
English
French
German
Japanese
Korean
Russian
Spanish

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Supported languages for the EEPC 6.x.x preboot client
Brazilian Portuguese
Chinese
Danish
Dutch
English
Estonian
Finnish
French
German
Greek
Italian
Japanese
Korean
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish
Thai

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Documentation
The documentation is available in the following languages.
 
EEPC 6.x.x
Chinese (cn)
Chinese (tw)
English
French
German
Japanese
Korean
Russian
Spanish


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