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Supported Platforms, Environments, and Operating Systems for Data Loss Prevention Endpoint 9.x
Technical Articles ID:  KB68147
Last Modified:  8/7/2015
Rated:


Environment

McAfee Data Loss Prevention Endpoint (DLP Endpoint) 9.2, 9.3, 9.4

Summary

As manufacturers release new operating systems, platforms, and service packs, the original product guides might not reflect the current support policy for those platforms.

Most of the following information is available in the product installation guides and readme.txt files. However, some of the information is available only in Product Management Statements published in the Knowledge Base.
 
Microsoft Windows - Supported client operating systems
 
Operating System Microsof Service Packs DLP Endpoint 9.2 
End of Life (EOL) 
June 4, 2015
DLP Endpoint 9.3 DLP Endpoint 9.4 
Windows 10 (32/64-bit)  N/A N N7 N7
Windows 8.1 (32/64-bit)1 N/A N Y4 Y
Windows 8 (32/64-bit) 1 N/A N Y Y
Windows 7 (32/64-bit) 2 1 or later Y Y Y
Windows Vista (32-bit) 2 2 or later Y Y
Windows Vista (64-bit) 1,2 N N N
Windows XP Pro (32-bit) 3 or later N
Windows XP Pro (64-bit) N/A N N N
Windows 2003 (32/64-bit) 3 2 or later Y Y N
Windows 2003 R2 (32/64-bit) 3 2 or later Y Y N
Windows 2008 (32/64-bit) 5 1 or later Y Y Y6 
Windows 2008 R2 (32/64-bit)5 1 or later Y Y
Windows 2012 (64-bit) 5 N/A Y Y Y
Windows 2012 R2 (64-bit) 5 N/A Y Y Y

1 Thin client or embedded versions Enterprise and Professional editions are not supported.
2 Thin client or embedded versions Enterprise and Business editions are not supported.
3 Full and Device Control DLP versions are supported.
4 Windows 8.1 is supported on DLP Endpoint 9.3 Patch 2 and later.
5 Windows Core editions are not supported due to limitations implemented in the operating system.
Windows 2008 Service Pack 2 and later
7 Windows 10 support is planned for upcoming release and patch levels. This KB will be updated and an SNS will be sent as soon as supportability is announced.

NOTES:
  • DLP Endpoint supports Microsoft Service Packs only while Microsoft officially supports them.
  • When foundation software (McAfee Agent/ePolicy Orchestrator) ends support for the operating system or Service Pack, DLP Endpoint also ends support for it.
  • File System Discovery Rules (FSDR) and Network Communication Protection Rules (NCPR) are not supported on servers.

Apple - Supported client operating systems
 
Operating System
Apple Service Packs
DLP Endpoint 9.2
End of Life (EOL)
June 4, 2015
DLP Endpoint 9.3
DLP Endpoint 9.4
OS X Lion
7.5 or later
N Y1 N
OS X Mountain Lion 10.8.0 or later N Y1 Y
OS X Mavericks 10.9.0 N Y1 Y
OS X Yosemite 10.10 or later N Y2 Y
OS X El Capitan 10.11 or later N N3 N3
 
1 DLP Endpoint 9.3 Patch 2 or later is required for OS X Device Control including Removable Storage Device Rules.
2 Patch 4 or later. Review release notes for additional requirements.
El Capitan support is planned for upcoming release and patch levels. This KB will be updated and an SNS will be sent as soon as supportability is announced.
Supported virtualization systems
 
Operating System
DLP Endpoint 9.2
End of Life (EOL)
June 4, 2015
DLP Endpoint 9.3
DLP Endpoint 9.4
Citrix XenApp 7.6 N Y2 Y
Citrix XenApp 7.5 N Y1 Y
Citrix XenApp
6.0, 6.5
N
Y Y
Citrix XenDesktop
7.0, 7.1 and 7.5
N
Y1 Y
Citrix XenDesktop 7.6
N
Y2 Y
Citrix XenDesktop
5.5, 5.6
N
Y Y
VMware View 5.3
N
Y2 Y
VMware View 5.2
N
Y1 Y
VMware View
4.6, 5.0, 5.1
N
Y Y
VMware Hyper-V
6.3.9600
N
N Y

1 Patch 3 and later.
2 Patch 4 and later.

Microsoft Windows - Supported operating systems with DLP
 Endpoint Policy Manager Console

NOTE: Because of a known User Account Control (UAC)/ActiveX issue, Intel Security strongly recommends turning UAC off when installing or running the console in Windows Vista, Windows 7, or Windows Server 2008 systems.
 
Operating System
Microsoft Service Packs
DLP Endpoint 9.2
End of Life (EOL)
June 4, 2015
DLP Endpoint 9.3
DLP Endpoint 9.4
(see note 3)
Windows 2012 Server (64-bit) 1
N
N
Y
N/A3
Windows 8 (32/64-bit) 1
N
N
Y
N/A3
Windows 7 (32-bit)
1 or later
Y
Y
N/A3
Windows 7 (64-bit)
1 or later
Y
Y
N/A3
Windows Server 2003 R2 Family (32-bit)
1 or later
Y
Y
N/A3
Windows Server 2003 R2 Family (64-bit)
1 or later
Y
Y
N/A3
Windows Server 2008 R2 Family (64-bit)
1 or later
Y
Y
N/A3
Windows Server 2008 Family (32-bit)
1 or later
Y
Y
N/A3
Windows Vista (32-bit) 1
2 or later
Y
Y
N/A3
Windows Vista (64-bit)
2 or later
N
Y
N/A3
Windows XP Professional (32-bit)
3 or later
Y
Y
N/A3
Windows XP Professional (64-bit)
N
N
N
N/A3
Windows 2000 Server 2
1, 2, 3, 4
N
N
N/A3

For DLP Endpoint 9.2 and 9.3 only - 64-bit systems are supported only when running the console as an ActiveX control inside 32-bit Windows Internet Explorer (IE).

1 Windows Vista SP2 or later (Enterprise and Business editions) 32-bit and 64-bit.
2 Because of the DLP Endpoint requirement for .NET 3.5, Windows 2000 server is not supported.
3 DLP Endpoint 9.4 Policy Manager is now native ePO and works with any  ePO supported operating system and browser combination.

NOTE: Policy Manager Console supports Microsoft Service Packs only while Microsoft officially supports them. Additionally, when foundation software (McAfee Agent/ePolicy Orchestrator) ends support for the operating system or Service Pack, DLP Endpoint also ends support for it.

Microsoft Windows - Supported browsers with DLP Endpoint Policy Manager Console
Browser DLP Endpoint 9.2
End of Life (EOL)
June 4, 2015
DLP Endpoint 9.3 DLP Endpoint 9.4
(see note 3)
IE 11.0 N/A Y2
N/A3
IE 10.0 N/A Y
N/A3
IE 9.0 Y1 Y
N/A3
IE 8.0
Y1 Y
N/A3
IE 7.0
Y Y
N/A3
IE 6.0
Y Y
N/A3
Microsoft Edge
FireFox
Chrome
N N N/A3

1 IE is supported when running in 7.0 compatibility mode.
2 IE11 is supported with Patch 3 or later.
3 DLP Endpoint 9.4 Policy Manager is now native ePO and works with any  ePO supported operating system and browser combination.

Microsoft Office - Supported Microsoft Office versions

MS Office DLP Endpoint 9.2
End of Life (EOL)
June 4, 2015
DLP Endpoint 9.3 DLP Endpoint 9.4
2003 Y Y N
2007 Y Y Y
2010 Y Y Y
2013 SP1 N Y Y
365 N Y1 Y1

Full Office 365 support is planned for upcoming release and patch levels. This KB will be updated and an SNS will be sent as soon as supportability is announced.

Microsoft Outlook - Supported Outlook versions for Email Protection Rules and Discovery Scans

MS Outlook DLP Endpoint 9.2
End of Life (EOL)
June 4, 2015
DLP Endpoint 9.3 DLP Endpoint 9.4
2003 Y Y N
2007 Y Y Y
2010 Y Y Y
2013 SP1 1 N Y Y
365 N Y2 Y2

1 Email Storage Discovery Rule is not supported in Microsoft Outlook 2013.
2 Full Office 365 support is planned for upcoming release and patch levels. This KB will be updated and an SNS will be sent as soon as supportability is announced.

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