Supported platforms for Data Loss Prevention Endpoint
Technical Articles ID:
KB68147
Last Modified: 5/12/2022
Environment
Data Loss Prevention (DLP) Endpoint 11.x
DLP Management Extension 11.x
Summary
As third-party manufacturers release new operating systems, platforms, and service packs, the original product guides might not reflect the current support policy for those platforms.
Most of the following information is available in the product installation guides and readme.txt files. But, some of the information is available only in Product Management Statements published in the Knowledge Base.
Recent updates to this article
Date
Update
May 12, 2022
Removed a note on multi-tenancy in the "Microsoft Windows supported browsers" section.
May 10, 2022
Removed support of macOS Mojave for 11.6.x.
May 9, 2022
Added a note on multi-tenancy in the "Microsoft Windows supported browsers" section.
April 29, 2022
Updated the MA Supported Versions table for MA 5.7.6.
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Contents:
Click to expand the section you want to view:
To view all available DLP Endpoint General Availability (GA) release notes, and other DLP Endpoint documentation, see the Product Documentation site.
For Release To Support (RTS) release notes, contact Technical Support.
If you've upgraded to ePO version 5.10.0 Update 11, you must install the appropriate DLP extension:
11.8.100 or later
11.7.101 or later
11.6.402 or later
3
For DLP Endpoint 11.9, you must use the DLP 11.9 extension. DLP Endpoint 11.9 client software isn't compatible with earlier versions of DLP extensions.
The Hotfix Release Notes for this version is no longer available because it's superseded by a full product release.
Issue resolutions in updates and major releases are cumulative; Technical Support recommends that you install the latest version. To find the most recent release for your product, go to the Product Downloads site.
Microsoft Windows — Client Operating Systems
NT — Not Tested
Operating System
DLP Endpoint Version
11.9.0
11.6.500
11.6.400
11.6.300
11.6.200
11.6.100
11.6.0.762
11.5 (EOL)
11.4
11.3
(EOL)
Windows 11 6,7 (64-bit)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
Windows 10 Version 21H2 6
(32-bit and 64-bit)
Yes
Yes
Yes
No
No
No
No
NT
NT
No
Windows 10 Version 21H1 6
(32-bit and 64-bit)
Yes
NT
Yes
Yes
Yes
Yes
Yes
NT
NT
No
Windows 10 Version 20H2 (19042.508)
(32-bit and 64-bit)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
NT
No
Windows 10 Version 20H1 (19041)
(64-bit)
Yes
Yes
Yes
Yes
Yes
NT
Yes4
Yes
Yes
No
Windows 10 Version 20H1 (19041)
(32-bit)
NT
NT
NT
NT
NT
NT
Yes4
Yes
Yes
No
Windows 10 Version 19H1 (18362)
(64-bit)
Yes
NT
Yes
Yes
NT
NT
Yes
NT
Yes
No
Windows 10 Version 19H1 (18362)
(32-bit)
NT
NT
NT
NT
NT
NT
Yes
NT
Yes
No
Windows 10 Version 19H2 (18363.418)
(32-bit and 64-bit)
Yes
Yes
Yes
Yes
Yes
Yes
Yes4
Yes
Yes
Yes
Windows 10 Version 1903 (May 2019 Update)
(32-bit and 64-bit)
NT
NT
NT
NT
NT
NT
Yes
Yes
Yes
Yes
Windows 10 Version 1809 LTSC (October 2018 Update)
(32-bit and 64-bit)
NT
NT
NT
NT
NT
NT
Yes
Yes
Yes
Yes
Windows 10 Version 1803 (April 2018 Update)
(32-bit and 64-bit)
NT
NT
NT
NT
NT
NT
NT
Yes
Yes
Yes
Windows 8.1 Version 9600
(32-bit and 64-bit) 1
Yes
NT
Yes
NT
NT
NT
Yes
Yes
Yes
Yes
Windows 7 Version 7601
(32-bit and 64-bit) 1,3,5
Yes
NT
Yes
Yes
Yes
Yes
Yes
NT
Yes
Yes
Microsoft Windows — Supported Server Operating Systems
Operating System
DLP Endpoint Version
11.9.0
11.6.500
11.6.400
11.6.300
11.6.200
11.6.100
11.6.0.762
11.5 (EOL)
11.4
11.3 (EOL)
Windows 2022
Yes
Yes
Yes
No
No
No
No
No
No
No
Windows 2019 Version 1903
(64-bit)
Yes
NT
Yes
NT
NT
NT
Yes
Yes
Yes
Yes
Windows 20192
NT
NT
NT
NT
NT
NT
Yes
Yes
Yes
Yes
Windows 2016 (64-bit)2
NT
NT
NT
NT
NT
NT
Yes
Yes
Yes
Yes
Windows 2012 Version NT 6.22
Windows 2012 Version NT 6.32
(64-bit)
NT
NT
NT
NT
NT
NT
Yes
Yes
Yes
Yes
NT — Not Tested
1
Thin client or embedded version Standard, Enterprise, Business, and Professional editions aren't supported.
2
Windows Core edition isn't supported because of limitations implemented in the operating system.
3
Service Pack 1 or later.
4
Applicable only for 64-bit.
5
A custom support agreement and support license are needed for Windows 7 support with DLP Endpoint. Contact the Enterprise sales team for more information.
6
Case Sensitivity Unsupported.
7
CET/HSP Unsupported.
NOTES:
DLP Endpoint supports Microsoft operating systems and its Service Packs only while Microsoft officially supports them. No support is provided for operating systems beyond its Extended End Date and when it reaches Extended Security Update (ESU). Microsoft ended mainstream support for Windows Server 2008/2008 R2 on January 13, 2015, and will end extended support on January 14, 2020. For details, go to the Windows Server Documentation page. For best results and optimal security, upgrade to a newer supported operating system.
Microsoft ended extended support for Windows Server 2003 SP2 on July 14, 2015. As of the end of 2015, the only product we support with Windows Server 2003 SP2 is Application and Change Control.
When foundation software such as McAfee Agent (MA) and ePolicy Orchestrator (ePO) end support for the operating system or Service Pack, DLP Endpoint also ends support for it.
File System Discovery Rules and Network Communication Protection Rules aren'tsupported on servers.
Windows 10 Professional and Enterprise editions are supported.
Windows 10 Current Branch and Current Branch for Business are supported.
Windows 10 Long-Term Servicing Branch (LTSB) 2015 has been officially tested with DLP 10 Update 2. Windows 10 LTSB is supported with DLP 10 Update 2 and later.
Operating System
Apple Service
Packs
DLP Versions
11.9.0
11.6.x
11.5.x (EOL)
11.4.x
11.3.x (EOL)
macOS Monterey
12.0 or later
Yes1
Yes1
No
No
No
macOS Big Sur
11.6.2
Yes
Yes
No
No
No
11.6.1
Yes
No
No
No
No
11.0.1–11.6.0
No
Yes
No
No
No
macOS Catalina
10.15.7
Yes
No
No
No
No
10.15.6
No
Yes
No
No
No
10.15.0–10.15.5
No
Yes
Yes
Yes
Yes
macOS Mojave
10.14 or later
No
No
Yes
Yes
Yes
1
There's a known issue in DLP 11.9.0 and 11.6.x with the Menulet icon. Apple M1 chip requires Rosetta 2 emulation layer and will be supported natively in a future release.
Citrix
DLP Endpoint Version
Citrix Virtual Desktop2
1912 LTSR
CU1, CU2, CU3
Citrix
XenApp
7.15
CU4
Citrix
XenDesktop 7.6, 7.11, 7.15
CU1, 7.16
Citrix XenApp
6.5
11.9.x
Yes
Yes
Yes
Yes1
11.6.x
Yes
Yes
Yes
Yes1
11.5.0 (EOL)
No
Yes
Yes
Yes1
11.4.x
No
Yes
Yes
Yes1
11.3.x (EOL)
No
No
Yes
Yes1
1
Citrix XenDesktop 6.5 only.
2
Tested with Citrix Workspace App 19.12.2000.7 on endpoint.
Microsoft Virtualization
DLP Endpoint
Version
Microsoft Hyper-V
10.0.17763.1
App-V 5.2.0.0
Windows Virtual Desktop
[Single User Session]
11.9.x
Yes
Yes
Yes
11.6.x
Yes
Yes
Yes
11.5.x (EOL)
Yes
No
No
11.4.x
Yes
No
No
11.3.x (EOL)
Yes
No
No
NOTE: We test DLP Endpoint software on VMware virtualization platforms. Most of the features work on all VMware virtualization platforms when the guest operating system is of a supported platform, and has been provisioned with recommended system requirements as defined in the iNotallation guide. But, some hardware-interaction based features might not work as expected because of the nature of hardware implementation on virtual platforms. If an issue arises, we’ll provide support to these issues on a case-by-case basis.
Microsoft Windows — Supported browsers for DLP Endpoint and ePolicy Manager CoNoole
DLP Endpoint 11.x Policy Manager is native to ePO and works with any ePO-supported operating system and browser combination. To view ePO supported browsers, see KB51569 - Supported platforms for ePolicy Orchestrator.
Microsoft Windows — Supported browsers for DLP Endpoint
NOTE: Support for the DLP Endpoint extension on a specific version of ePO ends with the EOL date of the ePO version. For ePO versions that have reached EOL, legacy listings are shown to indicate the version of DLP formerly supported. This information can provide an upgrade path for customers who might be running the legacy version of DLP Endpoint and ePO.
EOL period—The time frame that runs from the day we announce product discontinuation, until the last date that we formally support the product. In general, after the EOL period is announced, no enhancements are made.
EOL date—The last day that the product is supported, according to the terms of our standard support offering.
