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VirusScan Enterprise 8.7i Patch 3 Known Issues
Technical Articles ID:   KB68163
Last Modified:  1/4/2013


McAfee VirusScan Enterprise 8.7i Patch 3



This article contains important information about known issues of high or medium rating that are outstanding with this product release. This article will be updated if new issues are identified post-release or if additional information becomes available. To read the Release Notes, see: PD22528

Release to Support:  February 9, 2010
Release to World (RTW):  March 9, 2010

  • The release of VirusScan Enterprise (VSE) 8.7i Patch 3 coincides with approval for support of the Windows XP Embedded platform. For details see KB60902.
  • A later VSE release is now available on the McAfee Download Site.
    McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

     You will need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, as well as alternate locations for some products.

Documented Known Issues


Reference Number Related Article Issue Description
557464  KB68448 Issue:  Explorer.exe does not run after installing VirusScan Enterprise 8.7i Patch 3 with Standard Protection: Prevent Windows Process spoofing enabled.
Resolution:  An updated content file is available from the McAfee update site, and from article KB68448.


Reference Number Related Article Issue Description
537674  KB67987 Issue:  ePolicy Orchestrator created tasks were not stopping when set to run only for a specified time.
Resolution: . This issue is resolved in the VSE8.7 Patch 4. which is available from the McAfee Downloads site using a valid Grant Number. The VirusScan Management Plug-in will now use the correct function call to terminate the task on 64-bit platforms.
  KB68330 Issue: The McAfee Agent "About" window may show VirusScan Enterprise information twice.
Resolution: This symptom is a user interface issue only with no functional side-effects. To correct it, log off and log on again.
574872 KB69557

Issue: DAT Update fails intermittently
Resolution: First resolved in VSE 8.7i Patch 4.

576912 KB69230

Issue: After you install Hotfix 539488, Outlook can return the following error when launched: E-mail Scan protection is disabled. Restart "Microsoft Outlook" and "McAfee Engine Service" service to enable protection.
Resolution: First resolved in VSE 8.7i Patch 4.

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