Best practice when sending an encrypted drive to a third-party hardware recovery service

Technical Articles ID: KB68164
Last Modified: 6/17/2020

Environment

McAfee Drive Encryption (DE) 7.1.x

For details of DE supported environments, see KB79422.

Solution

Before you send the hard disk to a hardware data recovery specialist, always try first to decrypt and perform a data recovery using the DETech recovery tools.

See the DETech user guide for instructions. Click here for details.

Hard disk data recovery tools
DETech Standalone is a disaster recovery tool that allows an administrator to perform normal recovery functions. These tools perform functions under a Windows-like environment and include features such as booting from BartPE and easier access to USB drives.

The following documentation is intended to help corporate security administrators understand these recovery tools. The articles include procedures to recover data from systems that are unrecoverable.

KB66433 - Best practices for manually decrypting an encrypted hard disk
KB79465 - Best practice when using disk imaging utilities on UEFI systems containing Opal Self-Encrypting Hard-Drives

Affected Products

Best Practices
Drive Encryption 7.2

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Best practice when sending an encrypted drive to a third-party hardware recovery service

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Best practice when sending an encrypted drive to a third-party hardware recovery service

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