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Adding a process to exclude under Access Protection has no effect when the rule includes only System:Remote
Technical Articles ID:   KB68560
Last Modified:  2/22/2017
Rated:

Environment

McAfee VirusScan Enterprise (VSE) 8.x

For details of VSE 8.x supported environments, see KB51111.

Problem

Specifying a Process to Exclude (for example, psexec.exe or sms.exe) in any Access Protection rule that specifies only the Process to Include of System:Remote, does not take effect.

Problem

Adding any process to the Process to Exclude field of the Access Protection rule Anti-virus Standard Protection:Prevent remote creation/modification of executable and configuration files has no effect.

Cause

No information about which process is performing I/O (Input/Output) makes it across the network. The process performing the action on the client system is System:Remote. Because the only process included in the rule is System:Remote, the only process that can be excluded would also be System:Remote, effectively disabling the rule.

Solution

Disable the Access Protection rule that is using System:Remote as the Process to Include. There is no way to add a specific process to be excluded when the access is performed across the network.
  1. Click Start, Programs, McAfee, VirusScan Console.
  2. Double-click Access Protection and select Anti-virus Standard Protection.
  3. Select the appropriate Access Protection rule.
     
    Example:

    Prevent remote creation/modification of executable and configuration files
     
  4. Deselect Block and Report for that rule, and click OK.
  5. Exit the VirusScan Console.

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Affected Products

VirusScan Enterprise 8.8

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