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How to manually install Engine Updates for VirusScan Enterprise 8.x
Technical Articles ID:   KB68575
Last Modified:  2/29/2016
Rated:


Environment

McAfee Anti-Virus Scanning Engine 5.x.00 (5x00)
McAfee VirusScan Enterprise (VSE) 8.x

For details of VSE 8.x supported environments, see KB51111.

Summary

If you do not have ePolicy Orchestrator, use this procedure to manually install Engine updates locally on supported systems running VSE 8.x.

Solution

Windows 32-bit installation
  1. Allow McAfee services to be stopped:
    1. Click Start, Programs, McAfee, VirusScan Console.
    2. Right-click Access Protection and select Properties.
    3. Deselect Prevent McAfee services from being stopped and click OK.
       
  2. Download the necessary files:
    1. Download the 5x00 Engine package (ePO5x00eng.zip)
      To download a DAT, Engine, XDAT, or Stinger file, go to https://www.mcafee.com/enterprise/en-us/downloads/security-updates.html.

      You might need to download these files if your automated update fails, or if you want to use an Extra.DAT on an infected system.
    2. Extract engmin.zip from ePO5x00eng.zip
    3. Extract the contents of engmin.zip to a temporary location, for example: c:\5x00temp1.
       
  3. Stop the McShield service:
    1. Click Start, Run, type services.msc, and click OK.
    2. Right-click McAfee McShield and select Stop.
       
  4. Manually install the files and restart the McShield service:
    1. Copy all of the files from the temporary location to the VSE installation folder for the Engine.

      The default path for English systems is c:\Program Files\Common Files\McAfee\Engine\
       
    2. Right-click McAfee McShield and select Start.
    3. Close the Services window.
       
  5. Prevent McAfee services from being stopped:
    1. Click Start, Programs, McAfee, VirusScan Console.
    2. Right-click Access Protection and select Properties.
    3. Select Prevent McAfee services from being stopped and click OK.

Solution

Windows 64-bit installation
  1. Allow McAfee services to be stopped:
    1. Click Start, Programs, McAfee, VirusScan Console.
    2. Right-click Access Protection and select Properties.
    3. Deselect Prevent McAfee services from being stopped and click OK.
       
  2. Download the necessary files:
    1. Download the 5x00 Engine package (ePO5x00eng.zip).
      To download a DAT, Engine, XDAT, or Stinger file, go to https://www.mcafee.com/enterprise/en-us/downloads/security-updates.html.

      You might need to download these files if your automated update fails, or if you want to use an Extra.DAT on an infected system.
    2. Extract engmin.zip and engmin64.zip from ePO5x00eng.zip.
    3. Extract the contents of engmin.zip to a temporary location, for example: c:\5x00temp1.
    4. Extract the contents of engmin64.zip to a different temporary location, for example: c:\5x00tmp2.
       
  3. Stop the McShield service:
    1. Click Start, Run, type services.msc, and click OK.
    2. Right-click McAfee McShield and select Stop.
       
  4. Manually install the files and restart the McShield service:
    1. Copy all of the files from the temporary location (c:\5x00temp1) where engmin.zip was extracted to the installed location for the 32-bit engine.

      The default path for English systems is: c:\Program Files(x86)\Common Files\McAfee\Engine\
       
    2. Copy all of the files from the temporary location (c:\5x00temp2) where engmin64.zip was extracted to the installed location for the 64-bit engine.

      The default path for English systems is: c:\Program Files(x86)\Common Files\McAfee\Engine\x64
       
    3. Right-click McAfee McShield and select Start.
    4. Close the Services window.
       
  5. Prevent McAfee services from being stopped:
    1. Click Start, Programs, McAfee, VirusScan Console.
    2. Right-click Access Protection and select Properties.
    3. Select Prevent McAfee services from being stopped and click OK.

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