You need permission to perform this action (when you try to access particular files on a NetApp filer)

Technical Articles ID: KB69011
Last Modified: 10/8/2021

Environment

McAfee Endpoint Security Storage Protection (ENSSP) 2.x
McAfee VirusScan Enterprise for Storage 1.x

Problem

When you try to access some files on the NetApp filer, the system displays the following error:

You need permission to perform this action

No error displays when ENSSP/VSES isn’t active.

Cause

The Mandatory Scan feature is enabled with the option set for the ONTAP vscan interface.

See the NetApp Antivirus Configuration Guides for more information about the Mandatory Scan option.

Solution

Disable the Mandatory Scan option by issuing the following command through a filer console or administrative Putty session:

vscan options mandatory_scan off

Affected Products

Configuration
Endpoint Security Storage Protection 2.x
VirusScan Enterprise for Storage 1.3.x
VirusScan Enterprise for Storage 1.2.x

Languages:

This article is available in the following languages:

English United States
Spanish Spain
French
Italian
Japanese
Portuguese Brasileiro

Knowledge Center

You need permission to perform this action (when you try to access particular files on a NetApp filer)

Environment

Problem

Cause

Solution

Affected Products

Languages:

Title

Title

Knowledge Center

You need permission to perform this action (when you try to access particular files on a NetApp filer)

Environment

Problem

Cause

Solution

Affected Products

Languages:

Choose your region

Title

Title