Last Modified: 2/13/2014
All McAfee Products
The Web Minimum Escalations Requirements (WebMER) tool collects McAfee product data from your computer so that problems can be analyzed and resolved by McAfee Technical Support. The tool is available from: http://mer.mcafee.com/enduser/downloadlatestmer.aspx.
NOTE: Although the products covered by this article are supported by WebMER, some might have reached their End of Life and therefore are no longer supported.
NOTE: Both 32-bit/64-bit operating systems are supported.
|Anti-Spam for Lotus Domino|
|GroupShield 7.0 for Lotus Domino|
|GroupShield 5.3 for Lotus Domino|
|GroupShield 5.2 for Lotus Domino|
|GroupShield 7.0.2 for Microsoft Exchange|
|GroupShield 7.0 Microsoft Exchange|
|GroupShield 6.0 and SpamKiller 2.1 for Microsoft Exchange|
|GroupShield 5.x Microsoft Exchange|
|Host Data Loss Prevention|
|Host Intrusion Prevention for Windows|
|Network Access Control|
|Policy Auditor Agent|
Quarantine Manager 6
Quarantine Manager 5
Quarantine Manager 4
|Security for Lotus Domino 7.5|
|Security for Microsoft SharePoint 2.5|
|Security Service for Exchange|
|SpamKiller for Lotus Domino|
|Total Protection Service|
For EOL policy details, see the Enterprise Products End of Life Policy at: http://www.mcafee.com/common/media/mcafeeb2b/support/terms/Support_Policy-Product_Support_EOL.pdf.
|End of Life Period||The timeframe that runs from the day Intel Security announces product discontinuation until the last date that the product is formally supported by Intel Security. In general, after the EOL Period is announced, no enhancements are made.|
|End of Life Date||The last day that the product is supported according the terms of the Intel Security standard support offering.|
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Glossary of Technical Terms
Please take a moment to browse our Glossary of Technical Terms.