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High-Risk and Low-Risk processes are not visible in VirusScan Console for non-admin users
Technical Articles ID:  KB70116
Last Modified:  12/30/2010
Rated:


Environment

 

Problem 1

Low-Risk Processes are not visible when a non-admin user does the following:

  1. Click Start, Programs, McAfee, VirusScan Console.
  2. Right-click On-Access Scanner and select Properties.
  3. Select All Processes, Configure different scanning policies for high-risk, low-risk and default processes
  4. Select Low-Risk Processes.
  5. On the Processes tab, review your Low-Risk Processes.
    The On-Access Scan Properties (Read-Only) screen shows the text and the Add and Remove options under the Processes tab are grayed out and no processes are shown.

    NOTE:
    • When a user with Admin rights logs in, the same text and the Add and Remove options are not grayed out, and all defined processes are shown.
    • The VSE Console is not password protected.

Problem 2

High-Risk Processes are not visible when a non-admin user does the following:

  1. Click Start, Programs, McAfee, VirusScan Console.
  2. Right-click On-Access Scanner and select Properties.
  3. Select All ProcessesConfigure different scanning policies for high-risk, low-risk and default processes
  4. Select High-Risk Processes.
  5. On the Processes tab, review your High-Risk Processes.
    The On-Access Scan Properties (Read-Only) screen shows the text and the Add and Remove options under the Processes tab are grayed out and no processes are shown.

    NOTE:
    • When a user with Admin rights logs in, the same text and the Add and Remove options are not grayed out, and all defined processes are shown.
    • The VSE Console is not password protected.

Solution

This behavior is as designed.

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Affected Products


VirusScan Enterprise 8.7i

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