Custom UI Runtime Error in McAfee E-mail Scan Add-in (when you open an existing or new email)

技术文章 ID: KB71140
上次修改时间: 6/11/2020

环境

McAfee VirusScan Enterprise (VSE) 8.x

Microsoft Outlook 2010
Microsoft Outlook 2007

问题

Outlook fails to start the VSE add-in for Outlook. The following error displays when you open a new or existing email:

Custom UI Runtime Error in McAfee email Scan Add-in
The call to GetCustomUI() for RibbonID "Microsoft.Outlook.Mail.Compose" failed.

解决方案

Install Patch 1 or later for VirusScan Enterprise 8.8. The McAfee E-mail Scan Add-in has been fixed and the error no longer appears.

McAfee Enterprise product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

解决方法

Deselect the Show add-in user interface errors option in Outlook.

For instructions, see http://msdn.microsoft.com/en-us/library/bb608619(v=vs.90).aspx.

受影响的产品

VirusScan Enterprise 8.8

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Custom UI Runtime Error in McAfee E-mail Scan Add-in (when you open an existing or new email)

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Custom UI Runtime Error in McAfee E-mail Scan Add-in (when you open an existing or new email)

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