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Error 1606. Could not access network location %APPDATA%\ (when trying to install VirusScan Enterprise)
Technical Articles ID:   KB71614
Last Modified:  1/19/2018
Rated:


Environment

McAfee VirusScan Enterprise (VSE) 8.8

Problem

The VSE installation log records the following errors:

MSI (s) (28:B4) [10:31:41:835]: Windows Installer installed the product. Product Name: McAfee VirusScan Enterprise. Product Version: 8.8.00000. Product Language: 1033. Installation success or error status: 1603.

MSI (s) (28:B4) [10:31:41:835]: Deferring clean up of packages/files, if any exist
MSI (s) (28:B4) [10:31:41:835]: MainEngineThread is returning 1603

MSI (s) (28:B4) [10:31:41:664]: Product: McAfee VirusScan Enterprise -- Error 1606.Could not access network location %APPDATA%\.

MSI (s) (28:B4) [10:31:41:664]: Note: 1: 1606 2: %APPDATA%\

Error 1606.Could not access network location %APPDATA%\.

MSI (s) (28:B4) [10:31:41:664]: Product: McAfee VirusScan Enterprise -- Error 1606.Could not access network location %APPDATA%\.

Error 1606.Could not access network location %APPDATA%\.

................

MSI (c) (3C:04) [10:31:41:835]: MainEngineThread is returning 1603
 


The VSE installation log is in C:\WINDOWS\Temp\McAfeeLogs\VSEInst_MMDDYY_HHMMSS.log, where MMDDYY and HHMMSS represent the installation start date and start time. 

Solution

This issue is addressed in the following Microsoft KnowledgeBase articles:
If this solution does not resolve your issue, log on to the ServicePortal and create a Service Request at https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR. Include this article number in the Problem Description field.

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