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McAfee Agent 4.5 Patch 3 for Windows and Extension Release Notes (Addendum)
Technical Articles ID:  KB71726
Last Modified:  8/15/2013


McAfee Agent 4.5 Patch 3 (Windows)
McAfee ePolicy Orchestrator 4.x



This article contains important information about known issues of high or medium rating that are outstanding with this product release. This article will be updated if new issues are identified post-release or if additional information becomes available. To read the Release Notes, see: PD23169 - McAfee Agent 4.5 Patch 3 (Windows) Release Notes

McAfee Agent 4.5 Patch 3 (Windows) and Extension are now in Released to World Status. This means that the full product software is available to all customers via the McAfee downloads site and Service Portal.
McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

 You will need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, as well as alternate locations for some products.

Released to World:
June 7, 2011

Agent Extension Build:
Windows Build:

NOTE: The original Released to Support (RTS) build of was updated to include Resolved Issue 11 in the attached Readme. Customers running McAfee Agent 4.5 ( should upgrade to the higher version build at their earliest convenience.

This release was developed for use with:
  • Data Loss Prevention Network 8.5, 8.6 and 9.0
  • Endpoint Encryption for Files and Folders 3.1.0 and 4.0
  • Endpoint Encryption for PC 6.0.2 and 6.1
  • Encrypted USB 1.4 and 1.5
  • ePolicy Orchestrator 4.0, 4.5 and 4.6
  • Group Shield Exchange 7.0.1 Patch 1 and 7.0.2
  • GTI Proxy 1.0
  • Host Data Loss Prevention 3.0, 9.0 and 9.1
  • McAfee Anti-Spam for GroupShield 7.0
  • McAfee Host Intrusion Prevention 7.0 and 8.0
  • McAfee Quarantine Manager 6.0 Patch 1 and 7.0
  • McAfee Security for Microsoft SharePoint 2.0 SP1 and 2.5
  • McAfee Security for Domino 7.5
  • Network Access Control 3.0, 3.1 and 3.2
  • Policy Auditor 5.2 and 5.3
  • PortalShield 2.0
  • SiteAdvisor Enterprise 1.7 and 3.0
  • Solidcore 5.0 and 5.1
  • VirusScan Enterprise 8.5i (Patch 7 and above) , 8.7i (with Antispyware Enterprise) and 8.8
  • VirusScan Enterprise for SAP 1.0.1
  • VirusScan Enterprise for Storage 1.0.2
  • VirusScan Enterprise for Off Line Virtual Images 2.0.1
Ensure you have installed the correct version(s) before using this release.

Documented Known Issues

No issues at this time
Article Descriptions
N/A N/A Issue:


Article Descriptions
  KB70582 Issue: McAfee Agent 4.x upgrades fail to install through an ePO 4.x Deployment Task on Windows 2003 SP1. 

Resolution: Deployment options are available in the Release Notes and KnowledgeBase article.
629702 KB70583 Issue: Faulting application McScript_InUse.exe (when attempting a DAT update on McAfee Security For Domino 7.5).

Resolution: Refer to the KnowledgeBase article for resolution.
548892   Issue: If you have two versions of the same content package in two repository branches, only one displays on the Update Task screen, with no version number.

Resolution: Remove the identical content packages from all but one branch.
567375 KB69251 Issue: N/A is reported for the Logged On User properties after upgrading to McAfee Agent 4.5.

Resolution: Refer to the KnowledgeBase article for more details.

530859 KB67496

Issue: McAfee Agent 4.5 custom properties do not report to ePO 4.0 server.

Resolution: The McAfee Agent 4.5 custom property feature is designed to work only with ePO 4.5. Refer to the KnowledgeBase article for more details.

529526 KB67385

Issue: The examples provided on page 28 of the McAfee Agent 4.5 Product Guide and page 81 of the ePO 4.5 Product Guide contain a missing character, causing the installation command to fail.

Resolution: Refer to the KnowledgeBase article for more details.

443382 KB66044*

Issue:  CPU usage for McScript_InUse.exe spikes during an incremental DAT update.

Resolution: Deferred for future release. Refer to the KnowledgeBase article for more details.

486449 KB66127 

Issue:  Some McAfee ePO-managed products will show both the legacy icon and the McAfee McTray icon in the system tray on 64-bit operating systems.

Resolution: Some McAfee point products will over time release patches to upgrade the McTray plugin to version 2.1.

490062 KB66132 

Issue:  Package list intermittently disappears in ePO 4.5 when selecting the Product Update task pressing P character on keyboard after enabling Compatibility View in IE 8.0.

Resolution: Maintain a list within Internet Explorer 8 for sites that should not be displayed in Compatibility View.

488690 KB66128

Issue:  McAfee Agent 4.5 status monitor does not initially display the underline beneath the assigned keyboard shortcut characters.

Resolution: Refer to the KnowledgeBase article for details.

490143 KB66130

Issue: McAfee Agent 4.5 records the following message in the agent log file:
ERROR: Did not find setting LicenseKey in section EPOAGENT3000META for software ID EPOAGENT3000META

Resolution: This is only an informational message that you can ignore.

488647  KB67018 

Issue: Agent communication fails after reinstalling ePO.

Resolution: You must follow the correct reinstallation steps.  Refer to the KnowledgeBase article for more details.

493742 KB67016 

Issue: On VMware systems, _VM_User_ is a local account that exists and while not physically logged on to the computer, is used for some running processes on a VM. This information is reported in the system properties to the ePolicy Orchestrator (ePO) server, as a local user.

Resolution: Refer to the KnowledgeBase article for more details.

495096 KB67053

Issue: Stop request is not handled properly during ASCI / IP Address calculation.

Resolution: Refer to the KnowledgeBase article for more details.

496533 KB67017

Issue: The McAfee Security Status dialog box might truncate some of the displayed text when localized in various languages.

Resolution: Refer to the KnowledgeBase article for more details.

496839 KB67021

Issue: McAfee Agent fails to fallback to the next Agent Handler server when the McAfee Agent receives an ePO server reports file not found message, while communicating to the Agent Handler server.

Resolution: Refer to the KnowledgeBase article for more details.

503788 KB67070

Issue: McAfee Agent 4.x is not launchable as a virtual application on a Windows 7 host in WinXP Mode.

Resolution: Refer to the KnowledgeBase article for more details.

451438 KB67022

Issue: Deployment task information is lost when checking in updated managed product packages.

Resolution: Refer to the KnowledgeBase article for more details.

495810 KB66707

Issue: CmdAgent.exe fails to execute on Windows Vista computers when executed through the Run command.

Resolution: Administrative privileges are required to execute CmdAgent.exe. Refer to the KnowledgeBase article for more details.

458876 KB66971

Issue: Policy Enforcement interferes with Real-Time Application.

Resolution: Refer to the KnowledgeBase article for more details.


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McAfee Agent 4.5 (EOL)

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