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Products that can be removed when VirusScan Enterprise is installed
Technical Articles ID:   KB72251
Last Modified:  3/23/2016
Rated:


Environment

McAfee VirusScan Enterprise (VSE) 8.x

Summary

This article provides a list of all McAfee and third-party products that VSE currently supports removing during VSE installation. This means VSE will attempt to uninstall the product using the uninstall string from the registry. If the uninstall command fails, is not present, or requires user interaction, VSE may not be able to uninstall the third-party product. The products listed here are general product names and versions, which represent a longer list of specific GUIDs that can be uninstalled. If a product is listed here but does not uninstall, the actual GUID found in the registry for the product may not be currently represented by this article. To determine if a product can be uninstalled, use the Uninstall Registry key referenced below, and locate the GUID. Search the uninst.ini file included with the latest posted VSE installation package for the GUID. If it is not listed, the specific version installed is not covered as a product that will be uninstalled by VSE (as listed in this article).

If you have a product that is not on this list and want VSE to uninstall it, submit a Product Enhancement Request (PER). For details on submitting a PER, refer to the Related Information section in this article.

If you submit a PER, include an export of the following registry keys for the product that you want added to the VSE uninstall list:
  • HKEY_LOCAL_MACHINE\SOFTWARE\(Company Name)
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\(GUID for product)
PERs are considered for future VSE releases. If you want a custom installation package (for the current version of VSE) that provides removal for products not listed below, contact your Account Representative for further options and refer to this article.  

Contact Technical Support for assistance with products that VSE is currently designed to uninstall. These are listed in the following tables.

To contact Technical Support, log on to the ServicePortal and go to the Create a Service Request page at https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR:
  • If you are a registered user, type your User Id and Password, and then click Log In.
  • If you are not a registered user, click Register and complete the required fields. Your password and logon instructions will be emailed to you.
During the installation of VSE, the products listed below can be uninstalled. This list is not included in the posted documentation, but is contained in the UnInst.ini file used by the installer.

IMPORTANT: The uninst.ini file contains the details of versions and descriptions of the third-party (or incompatible) products. The following list is generalized; therefore, if any product you are attempting to remove does not match the UnInst.ini criteria, that product will not be removed. In such cases, submit a PER for the new product's details to be added in a future VSE release. For details on submitting a PER, refer to the Related Information section in this article.

Contents
McAfee
AhnLab
Computer Associates
Dr Solomon's
F-Secure
Kaspersky
Microsoft
Microworld
Norton / Symantec
Panda
PC-cillin
Sophos
Trend Micro
V3
Yahoo!


McAfee
Products
McAfee Agent 4.x
McAfee Alert Manager
McAfee Anti-Spyware Enterprise Module 8.x
McAfee Firewall Protection Service
McAfee NetShield
McAfee NetShield for NetAppR
McAfee NetShield for NetWare
McAfee Virus and Spyware Protection Service
McAfee VirusScan ASAP
McAfee VirusScan Enterprise 8.x
McAfee VirusScan for NetApp
McAfee VirusScan Online
McAfee VirusScan TC
McAfee SecurityCenter
Products
AhnLab V3 Internet Security 2007 Platinum
Smart Update Utility
Smart Update Utility (installed by AhnLab V3 Internet Security 2007 Platinum)
Smart Update Utility (AhnLab, Inc.)

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Computer Associates
Product
 CA eTrust Antivirus
 CA eTrust Antivirus 7.1 (All Language)
 CA eTrust InoculateIT
 CA eTrustITM Agent
 CA eTrustITM Agent 8.x including iGateway

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Dr Solomon's
Product
Dr Solomon's Anti-Virus
Dr Solomon's Anti-Virus Toolkit
Dr Solomon's NetShield 4.5.0
Dr. Solomon VirusScan v4.0.3
Dr. Solomon's NetShield v4.0.3
Dr. Solomon's v8.5.0
Products
F-Secure Anti-Virus 2005, 2006, 2007, 2008
F-Secure Anti-Virus 5.4, 5.5
F-Secure Anti-Virus Client 6.0
F-Secure Anti-Virus Client Security - Virus & Spy Protection
F-Secure Anti-Virus Client Security - Virus Protection 
F-Secure Anti-Virus for Windows NT Server
F-Secure Anti-Virus for Windows Servers
F-Secure Anti-Virus for Workstations
F-Secure Client Security
F-Secure Internet Security 2005, 2006, 2007, 2008

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Kaspersky
Products
Kaspersky Anti-Virus 2009, 2010, 2011
Kaspersky Anti-Virus 6.0, 7.0
Kaspersky Anti-Virus 6.0 for Windows Servers (and Enterprise/x64 Edition)
Kaspersky Anti-Virus 6.0 for Windows Workstations
Kaspersky Internet Security 2009, 2010, 2011
Kaspersky Internet Security 6.0, 7.0

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Microsoft
Products
Microsoft Windows Defender
Microsoft Forefront Client Security Antimalware Service 
Microsoft Forefront Client Security State Assessment Service
Microsoft Forefront Endpoint Protection
Microsoft Security Essentials
Microsoft Windows Firewall

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Microworld
Products
MicroWorld eScan Anti-Virus for Windows
MicroWorld eScan Corporate for Windows

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Norton / Symantec
Product
Norton AntiVirus 2000, 2001, 2002, 2003, 2004, 2005, 2007, 2008
Norton AntiVirus 5.0, 8.x, 9.x For Windows
Norton AntiVirus Corporate Edition 7.0 for Windows NT
Norton AntiVirus Corporate Edition 7.x for Windows 9x/NT
Norton AntiVirus Corporate Edition for Windows 7.0, 7.5 for 9x and NT
Norton Internet Security 2005, 2006, 2007, 2008
Norton Internet Security 2007 for AT&T Yahoo
Norton Internet Security Professional
Norton Mobile Update Agent
Norton Mobile Update Distribution Console
Norton Rescue Disk
Reporting Agents (Symantec Corporation)
Symantec AntiVirus
Symantec AntiVirus Client
Symantec AntiVirus Client 1.0
Symantec AntiVirus Corporate Edition 9.0.5 and later.
Symantec AntiVirus Corporate Edition Win64 10.x and later.
Symantec AntiVirus Win64 
Symantec Client Firewall
Symantec Client Firewall Administrator 
Symantec Client Security
Symantec Client Security 3.x
Symantec Client Security 3.1
Symantec Client Security Server 3.1
Symantec Endpoint Protection
Symantec Endpoint Protection 1x.x
Symantec Endpoint Protection Manager
Symantec Endpoint Protection Manager 1x.x
Symantec Endpoint Protection x64
Products
Panda AdminSecure
Panda AdminSecure 2006
Panda AdminSecure Reports Component
Panda Antivirus 2007, 2008, 2008 x64
Panda Antivirus Platinum, 2004, 6.0
Panda Internet Security 2007, 2008
Panda Platinum Internet Security, 2006 Internet Security
Panda Titanium Antivirus, 2004, 2005, 2006

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PC-cillin
Products
PC-cillin 2000 for NT
PC-cillin 2002 for 2K, NT, XP
PC-cillin VirusBuster 2001, 2002, 2003
Products
Sophos Anti-Virus version 3.x, 4.x, 5.x, 6.x
Sophos Client Firewall
Sophos Remote Update

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Trend Micro
Product
Trend Micro AntiVirus 2008
Trend Micro Internet Security 2005, 2008
Trend Micro OfficeScan 6.5, 8.0, 10.0 
Trend Micro OfficeScan Corporate Edition 5.x
Trend Micro OfficeScan Corporate Edition 6.5
Trend Micro OfficeScan Corporate Edition 7.0
Trend Micro OfficeScan Corporate Edition 7.3 
Trend Micro OfficeScan Server 8.0
Trend PC-cillin Internet Security 2004, 2005, 2006, 2007
Trend Micro Titanium 3.0 
Trend Office Scan 3.51, 5.x, 6.5, 7.0, 7.3
Trend ServerProtect 4.8, 5.x
Products
V3Net for Windows Server
V3NET Server
V3PRO 2002 Deluxe
V3PRO 2002 Deluxe (Installed on NT4WS)
V3Pro 2004

NOTE: AhnLab V3 Internet Security 2007 Platinum and Smart Update Utility cannot be removed with VSE 8.8.

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Yahoo! 
Product
 AT&T Yahoo! Applications (OnlineProtection)

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