Products that can be removed when VirusScan Enterprise is installed
Articoli tecnici ID:
KB72251
Ultima modifica: 7/20/2020
Ultima modifica: 7/20/2020
Ambiente
McAfee VirusScan Enterprise (VSE) 8.x
Riepilogo
This article provides a list of all McAfee and third-party products that VSE currently supports removing during VSE installation. It means that VSE tries to uninstall the product using the uninstall string from the registry. If the uninstall command fails, is not present, or requires user interaction, VSE might not uninstall the third-party product.
The products listed here are general product names and versions. They represent a longer list of specific GUIDs that can be uninstalled. If a product is listed here but does not uninstall, the actual GUID found in the registry for the product might not be currently represented in this article.
To determine if a product can be uninstalled, use the Uninstall Registry key referenced below, and locate the GUID. Search the uninst.ini file included with the latest posted VSE installation package for the GUID. If it is not listed, the specific version installed is not covered as a product that will be uninstalled by VSE, as listed in this article.
If you have a product that is not on this list and want VSE to uninstall it, submit the product ideas. To submit a product idea, see the Related Information section in this article.
If you submit a product idea, include an export of the following registry keys for the product that you want added to the VSE uninstall list:
The products listed here are general product names and versions. They represent a longer list of specific GUIDs that can be uninstalled. If a product is listed here but does not uninstall, the actual GUID found in the registry for the product might not be currently represented in this article.
To determine if a product can be uninstalled, use the Uninstall Registry key referenced below, and locate the GUID. Search the uninst.ini file included with the latest posted VSE installation package for the GUID. If it is not listed, the specific version installed is not covered as a product that will be uninstalled by VSE, as listed in this article.
If you have a product that is not on this list and want VSE to uninstall it, submit the product ideas. To submit a product idea, see the Related Information section in this article.
If you submit a product idea, include an export of the following registry keys for the product that you want added to the VSE uninstall list:
HKEY_LOCAL_MACHINE\SOFTWARE\(Company Name) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\(GUID for product)
Product ideas are considered for future VSE releases. If you want a custom installation package (for the current version of VSE) that provides removal for products not listed below, contact your Account Representative for further options and see this article.
Contact Technical Support for assistance with products that VSE is designed to uninstall.
Contact Technical Support for assistance with products that VSE is designed to uninstall.
To contact Technical Support, log on to the ServicePortal and go to the Create a Service Request page at https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR:
- If you are a registered user, type your User Id and Password, and then click Log In.
- If you are not a registered user, click Register and complete the required fields. Your password and logon instructions will be emailed to you.
During the installation of VSE, the products listed below can be uninstalled. This list is not included in the posted documentation, but is contained in the UnInst.ini file used by the installer.
IMPORTANT: The uninst.ini file contains the details of versions and descriptions of the third-party (or incompatible) products. The following list is generalized; so, if any product you are trying to remove does not match the UnInst.ini criteria, that product does not get removed. In such cases, submit the product idea for the new product's details to be added in a future VSE release. For submitting a product idea, see the Related Information section in this article.
Contents
IMPORTANT: The uninst.ini file contains the details of versions and descriptions of the third-party (or incompatible) products. The following list is generalized; so, if any product you are trying to remove does not match the UnInst.ini criteria, that product does not get removed. In such cases, submit the product idea for the new product's details to be added in a future VSE release. For submitting a product idea, see the Related Information section in this article.
Contents
McAfee
AhnLab
Computer Associates
Dr Solomon's
F-Secure
Kaspersky
Microsoft
Microworld
Norton / Symantec
Panda
PC-cillin
Sophos
Trend Micro
V3
Yahoo!
| Products |
| McAfee Agent 5.x |
| McAfee Alert Manager |
| McAfee Firewall Protection Service |
| McAfee NetShield |
| McAfee NetShield for NetAppR |
| McAfee NetShield for NetWare |
| McAfee Virus and Spyware Protection Service |
| McAfee VirusScan ASAP |
| McAfee VirusScan Enterprise 8.x |
| McAfee VirusScan for NetApp |
| McAfee VirusScan Online |
| McAfee VirusScan TC |
| McAfee SecurityCenter |
| Products |
| AhnLab V3 Internet Security 2007 Platinum |
| Smart Update Utility |
| Smart Update Utility (installed by AhnLab V3 Internet Security 2007 Platinum) |
| Smart Update Utility (AhnLab, Inc.) |
| Product |
| CA eTrust Antivirus |
| CA eTrust Antivirus 7.1 (All Language) |
| CA eTrust InoculateIT |
| CA eTrustITM Agent |
| CA eTrustITM Agent 8.x including iGateway |
| Product |
| Dr Solomon's NetShield 4.5.0 |
| Dr. Solomon VirusScan v4.0.3 |
| Dr. Solomon's NetShield v4.0.3 |
| Dr. Solomon's v8.5.0 |
| Products |
| F-Secure Client Security |
| F-Secure Internet Security 2005, 2006, 2007, 2008 |
| Products |
| Kaspersky Internet Security 2009, 2010, 2011 |
| Kaspersky Internet Security 6.0, 7.0 |
| Products |
| Microsoft Forefront Client Security Antimalware Service |
| Microsoft Forefront Client Security State Assessment Service |
| Microsoft Forefront Endpoint Protection |
| Microsoft Security Essentials |
| Microsoft Windows Firewall |
| Products |
| MicroWorld eScan Corporate for Windows |
| Product |
| Norton antivirus 2000, 2001, 2002, 2003, 2004, 2005, 2007, 2008 |
| Norton antivirus 5.0, 8.x, 9.x For Windows |
| Norton antivirus Corporate Edition 7.0 for Windows NT |
| Norton antivirus Corporate Edition 7.x for Windows 9x/NT |
| Norton antivirus Corporate Edition for Windows 7.0, 7.5 for 9x and NT |
| Norton Internet Security 2005, 2006, 2007, 2008 |
| Norton Internet Security 2007 for AT&T Yahoo |
| Norton Internet Security Professional |
| Norton Mobile Update Agent |
| Norton Mobile Update Distribution Console |
| Norton Rescue Disk |
| Reporting Agents (Symantec Corporation) |
| Symantec antivirus |
| Symantec antivirus Client |
| Symantec antivirus Client 1.0 |
| Symantec antivirus Corporate Edition 9.0.5 and later. |
| Symantec antivirus Corporate Edition Win64 10.x and later. |
| Symantec antivirus Win64 |
| Symantec Client Firewall |
| Symantec Client Firewall Administrator |
| Symantec Client Security |
| Symantec Client Security 3.x |
| Symantec Client Security 3.1 |
| Symantec Client Security Server 3.1 |
| Symantec Endpoint Protection |
| Symantec Endpoint Protection 1x.x |
| Symantec Endpoint Protection Manager |
| Symantec Endpoint Protection Manager 1x.x |
| Symantec Endpoint Protection x64 |
| Products |
| Panda AdminSecure |
| Panda AdminSecure 2006 |
| Panda AdminSecure Reports Component |
| Panda Antivirus 2007, 2008, 2008 x64 |
| Panda Antivirus Platinum, 2004, 6.0 |
| Panda internet Security 2007, 2008 |
| Panda Platinum Internet Security, 2006 Internet Security |
| Panda Titanium Antivirus, 2004, 2005, 2006 |
| Products |
| PC-cillin 2000 for NT |
| PC-cillin 2002 for 2 K, NT, XP |
| PC-cillin VirusBuster 2001, 2002, 2003 |
| Products |
| Sophos Client Firewall |
| Sophos Remote Update |
| Product |
| Trend Micro Internet Security 2005, 2008 |
| Trend Micro OfficeScan 6.5, 8.0, 10.0 |
| Trend Micro OfficeScan Corporate Edition 5.x |
| Trend Micro OfficeScan Corporate Edition 6.5 |
| Trend Micro OfficeScan Corporate Edition 7.0 |
| Trend Micro OfficeScan Corporate Edition 7.3 |
| Trend Micro OfficeScan Server 8.0 |
| Trend PC-cillin Internet Security 2004, 2005, 2006, 2007 |
| Trend Micro Titanium 3.0 |
| Trend Office Scan 3.51, 5.x, 6.5, 7.0, 7.3 |
| Trend ServerProtect 4.8, 5.x |
| Products |
| V3Net for Windows Server |
| V3NET Server |
| V3PRO 2002 Deluxe |
| V3PRO 2002 Deluxe (Installed on NT4WS) |
| V3Pro 2004 |
NOTE: AhnLab V3 Internet Security 2007 Platinum and Smart Update Utility can't be removed with VSE 8.8.
Back to Contents
Yahoo!
| Product |
| AT&T Yahoo! Applications (OnlineProtection) |
Informazioni correlate
For an issue where VSE 8.8 installation does not automatically remove SaaS Endpoint Protection, see KB72497.
Password protected third-party products are unsupported. Disable the password protection features before installing VSE.
Password protected third-party products are unsupported. Disable the password protection features before installing VSE.
VSE 8.8 Patch 16 is the latest patch available from the Downloads tab on the ServicePortal at https://support.mcafee.com/downloads.
NOTE: VSE 8.8 Patch 16 supports all supported Windows operating systems.
NOTE: VSE 8.8 Patch 16 supports all supported Windows operating systems.
Details about submitting a PER
To submit a new product idea, go to: https://community.mcafee.com/t5/Enterprise-Product-Ideas/idb-p/business-ideas.
The Ideas forum is accessible only to McAfee business and enterprise customers. Click Sign In and enter your McAfee ServicePortal (https://support.mcafee.com) User ID and password. If you do not yet have a McAfee ServicePortal or McAfee Community account, click Register to register for a new account on either website.
For more information about product ideas, see KB60021 - How to submit a Product Idea.
The Ideas forum is accessible only to McAfee business and enterprise customers. Click Sign In and enter your McAfee ServicePortal (https://support.mcafee.com) User ID and password. If you do not yet have a McAfee ServicePortal or McAfee Community account, click Register to register for a new account on either website.
For more information about product ideas, see KB60021 - How to submit a Product Idea.
NOTE: The Ideas forum replaces the previous Product Enhancement Request system.
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