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Network File Shares with Endpoint Encryption for Files and Folders and File and Removable Media Protection
Technical Articles ID:  KB72276
Last Modified:  12/8/2014
Rated:


Environment

McAfee Endpoint Encryption for Files and Folders (EEFF) 4.x, 3.2.x
McAfee File and Removable Media Protection (FRP) 4.3

Microsoft Windows Server Enterprise 2012 + R2 releases
Microsoft Windows Server Enterprise 2008 + R2 releases
Microsoft Windows Server Enterprise 2003 + R2 releases

NetApp
Novell
FreeBSD Unix
Samba


NOTE: Endpoint Encryption for Files and Folders has changed its name to File and Removable Media Protection. The first release to adopt the new product name is FRP 4.3.

Summary

This support statement is provided by the Product Management Team.

Updated: July 2014

FRP 4.3
Provides full support for Windows Server, NetApp, Samba, and EMC network file shares.

Any known issues with Windows Server, Support for NetApp, Samba, and EMC network file shares will be included in the FRP Known Issues article. For details, see KB81150.


EEFF 4.0.x, 4.1.x, 4.2.x
Provides full support for Windows Server, NetApp, Samba, and EMC network file shares.

Any Known Issues with support for Windows Server, NetApp, Samba, and EMC network s file shares will be included in the respective EEFF Known Issues article.


EEFF 3.2.x
McAfee has changed its support stance regarding network shares. In the past, McAfee assumed we supported all network shares because the transparent design of EEFF 3.x on the endpoint using the Mini-Filter design. Thus, the product team announced that all File Servers, except Novell, were supported.

However, because of increasing complexities with customer environments, McAfee has adopted a more conservative approach. We now announce support only where complete QA has been undertaken. As a result, only Windows Server Enterprise version 2003 SP2 and Windows Server Enterprise 2008 SP2 are officially supported with EEFF 3.x.

Support for additional platforms will be added in due time and will be announced accordingly as we continue rigorous testing. McAfee is aware this may cause confusion with customers where it appears the EEFF product has regressed, compared to previous versions. However, we are confident that this approach will lead to improvements in EEFF quality.

Contact your McAfee account manager if you want to discuss this issue.

For contact details:
Go to http://www.mcafee.com/us/about/contact-us.aspx#ht=tab-techsupport and select your country from the drop-down list.

Alternatively
:
Log in to the ServicePortal at https://support.mcafee.com:
  • If you are a registered user, type your User Id and Password, and click Log In.
  • If you are not a registered user, click Register and complete the required fields. Your password and login instructions will be emailed to you.


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