EMC Host Agent service triggers the Access Protection rule 'Prevent termination of McAfee processes'

Articoli tecnici ID: KB72594
Ultima modifica: 1/9/2020

Ambiente

McAfee VirusScan Enterprise (VSE) 8.8
EMC Unisphere Host Agent (HostAgent.exe)

For details of VSE 8.8 supported environments, see KB51111.

Problema

The EMC Host Agent service, HostAgent.exe, triggers the Access Protection rule: Prevent termination of McAfee processes.

Causa

The Access Protection rule Prevent termination of McAfee processes triggers only if the process is explicitly seeking the right to terminate our process.

Soluzione

The product development team has confirmed that HostAgent.exe explicitly seeks to acquire the terminate process privilege. The Access Protection rule is behaving as expected.

To trust the program, exclude the HostAgent.exe process from the rule. This process does not terminate McAfee programs even though it does seek the terminate process privilege.

Click Start, Programs, McAfee, VirusScan Console.
Double-click Access Protection, and select Common Standard Protection.
Double-click Prevent termination of McAfee processes.
Under Processes to exclude, navigate to the end of the list.

NOTE: You might have to move a long way down with your cursor.
Type HostAgent.exe, and then click OK.

IMPORTANT:
- Make sure that there are no spaces before the commas separating process names.
- Use a (partial) path name if other processes with the same name exist. For more details, see KB66909.
Click OK until the Access Protection Properties window is closed, and then exit VirusScan Console.

Informazioni correlate

KB53121 - Character limit for excluded processes in Access Protection Rules for VirusScan Enterprise

Prodotti interessati

Known Issue/Product Defect
VirusScan Enterprise 8.8

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EMC Host Agent service triggers the Access Protection rule 'Prevent termination of McAfee processes'

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