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Supported Platforms, Environments, and Operating Systems for Endpoint Encryption for Files and Folders 4.x
Technical Articles ID:  KB72735
Last Modified:  6/22/2015
Rated:


Environment

McAfee Endpoint Encryption for Files and Folders 4.x
McAfee Endpoint Encryption for Removable Media 4.x

NOTE: Endpoint Encryption for Removable Media (EERM) is automatically installed with Endpoint Encryption Files and Folders (EEFF).

Summary

NOTE: Endpoint Encryption for Files and Folders is now known as File and Removable Media Protection (FRP). The first release to adopt the new product name is FRP 4.3. To review the FRP supported environments, see KB81149.

For upgrade details, refer to the "Upgrading the FRP client" section in the File and Removable Media Protection 4.3.0 Product Guide (PD25074).

Contents
Release Information for Endpoint Encryption for Files and Folders
Microsoft Windows Supported Operating Systems
Supported versions of ePolicy Orchestrator (ePO)
Supported versions of McAfee Agent
Supported Integration with Host DLP
Supported Network Shares / File Servers
Supported Encryption algorithms
Supported Languages

As Microsoft releases new operating systems or Service Packs, the original Product Guides might not reflect the current support policy for those platforms. Most of the following information is available in the Product Installation Guides and Readme.txt files. However, some of the information is available only in Product Management statements published in the Knowledge Base.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE:
 You will need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, as well as alternate locations for some products.
NOTE: With the release of Endpoint Encryption for Files and Folders (EEFF) 4.0, Intel Security made changes to allow Key Encipherment as a certificate type. This allows a certificate type of either Data Encipherment, Key Encipherment, or both, to be used with these versions and later. For details, see KB79286.

Release Information for EEFF 4.x

Product
Build
EEFF/
EERM
Package
Build
EEFF
Extension
Release
Notes
Known
Issues
Released EOL
EEFF 4.2 Hotfix 1013485 6  4.2.0.184 - PD25477 See RTW Oct 16, 2014 -
EEFF 4.2 Hotfix 909834 Extension 4 - 4.2.0.168 PD24749 See RTW Sep 26, 2013 -
EEFF 4.2 (RTW) 4.2.0.164 4.2.0.164 PD24642 KB78436 Aug 21, 2013 -
EEFF 4.1 Patch 1 (repost) with Hotfix 879798 (RTW) 5 4.1.1.150 4.1.1.150 PD24371 See RTW May 9, 2013 Sep 30, 2015 3
EEFF 4.1 Patch 1 1 (RTW) 4.1.1.142 4.1.1.142 PD24371 KB77433 Apr 18, 2013 Sep 30, 2015 3
EEFF 4.1 (RTW) 4.1.0.577 4.1.0.577 PD24062 KB76483 Dec 10, 2012 Sep 30, 2015 3
EEFF 4.0 Patch 1 Hotfix 820173 (RTW) 4.0.1.507 4.0.1.332 KB76888 See RTW Dec 10, 2012 Jun 30, 2015 2
EEFF 4.0 Patch 1 Hotfix 791359 (RTS) 4.0.1.446 4.0.1.446 KB76607 See RTW Oct 26, 2012 Jun 30, 2015 2
EEFF 4.0 Patch 1 (RTW) 4.0.1.332 4.0.1.332 PD23806 KB75262 May 30, 2012 Jun 30, 2015 2
EEFF 4.0 (RTW) 4.0.0.40 4.0.0.947 PD23264 KB72625 Aug 22, 2011 Jun 30, 2015 2
RTW = Released to World and is placed on the Product Downloads site.
RTS = Released to Support and is only available by escalating to Tier III.

1 Intel Security identified an issue in the client code that, over time, can result in systems becoming unresponsive. Intel Security had to temporarily remove EEFF 4.1 Patch 1 (Build 4.1.1.142) release from the Product Downloads site and the ePolicy Orchestrator (ePO) Software Catalog.
2 For the End of Life announcement for EEFF 4.0.x, see KB82234
3 For the End of Life announcement for EEFF 4.1.x, see KB83012.
4 This hotfix extension is recommended for customers using EEFF 4.2 with ePO 5.0.1 or ePO 5.1. It addresses two ePO compliance issues.
5 Resolves non-paged memory being consumed and causing an unresponsive system. For details, see KB78173.
NOTE: Release Notes have also been updated and reposted.
6 Security enhancement delivered via EEFF 4.2 Hotfix 1013485. For details, see KB83095.

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Microsoft Windows Supported Operating Systems
The following tables identify the products supported for use on Windows workstation and server operating systems. Only the most current versions are included because most customers upgrade to the latest service packs shortly after they are released.
 
Server supported operating systems
 
Operating System
Supported
Service Pack
EEFF 4.x
Windows 2012 Server - No
Windows 2008 Server edition (32-bit/64-bit) 1 - No
Windows 2003 Server 1 - No
Windows 2003 Server R2 32-bit/64-bit 1 - No
Windows Terminal Servers 2 - No

1 For support for EEFF 4.0 clients that access Network Shares, see KB72276
2 If you want support for Windows Terminal Servers to be added in a future release, you can log a Product Enhancement Request. For more details, see the Related Information section below.
IMPORTANT: Citrix Desktop 5.6 is now supported. For additional information related to support in a VDI environment, see below or refer to KB73490.
 

 Client supported operating systems

Operating System Supported
Service Pack
EEFF 4.2
EEFF 4.1 Patch 1
EEFF 4.1.0
EEFF 4.0.x
Windows 8.1, including updates (32-bit/64-bit)3 - No No
Windows 8 (32-bit/64-bit)
(Professional, Enterprise)
- Yes 2 No
Windows 8 To Go No 5 No
Windows 7 (32-bit/64-bit)
(Professional, Enterprise, Ultimate)
1 Yes Yes
Windows 7 (32-bit/64-bit) Without SP No No
Windows Vista (32-bit)
(Business, Ultimate, Enterprise)
2 1 Yes Yes
Windows Vista (64-bit)
(Business, Ultimate, Enterprise)
- No No
Windows XP Professional (64-bit) - No No
Windows XP Professional (32-bit) 3 1 Yes Yes
Windows XP Home Edition - No No
Windows XP Embedded - No No
Windows XP Tablet PC edition - No No
Windows 2000 Professional 4 - No No

1 The following Service Packs are no longer supported by Microsoft. Therefore, the sustaining and development of Endpoint Encryption products on this platform by Intel Security will also end.
2 Support for Windows 8 requires at least McAfee Agent (MA) 4.6 Patch 1 to be installed before deployment.
Windows 8.1 is supported with the release of File and Removable Media Protection (FRP), which is available from the Product Downloads site.
4 As of June 2010, Windows 2000 is no longer supported by Microsoft. Therefore, Intel Security has stopped sustaining and developing products on this platform.
5 Windows To Go is a feature in Windows 8 Enterprise that allows Windows 8 to boot and run from an external USB hard drive or USB flash drive. This has not been tested. If you require this functionality, see the Related Information section of this article for instructions to submit a Product Enhancement Request (PER) to have this researched for implementation in a future product or patch release.
 

 
Virtual Desktop Infrastructure (VDI) environments

 
Citrix Variant Supported Mode EEFF 4.2
EEFF 4.1.x
EEFF 4.0.x
Citrix Desktop 5.6 Existing
Physical
Yes 1 No

1 The minimum supported ePO releases are ePO 4.6.2, ePO 5.0.1, or ePO 5.1.
The minimum supported McAfee Agent (MA) release is MA 4.8 Patch 1 and later.
NOTE: MA 4.8 Patch 1 is the first release that supports User Based Policies in a VDI environment, which is why this is the minimum MA release required for use with EEFF 4.2 in a Citrix XenDesktop environment.
 

Supported versions of ePO

 
ePolicy Orchestrator EEFF 4.2 EEFF 4.1.x EEFF 4.0.x Comment
ePO 5.3.0 No No No
ePO 5.1.2
ePO 5.1.1
ePO 5.1
Yes No No  
ePO 5.0.1 Yes 3 No No  
ePO 5.0 No No No  
ePO 4.6.9 Yes No No
ePO 4.6.8 Yes No No  
ePO 4.6.7 Yes Yes No EEFF 4.1.1 or later is required
ePO 4.6 - 4.6.6 Yes 2  Yes 1 Yes  
1 For EEFF 4.1.x the minimum supported release is ePO 4.6 Patch 2. 
2 ePO 4.6 Patch 2 for general EEFF features.
ePO 4.6 Patch 6 to use the new Role Based Key Management (RBKM) feature. RBKM is dependent on a new ePO extension, first released as part of ePO 4.6.6.
3 As outlined in ePO 5.0 article KB76736, EEFF 4.2 has been released and supports ePO 5.0.1. The extension has now been qualified for the ePO 5.0 Product Compatibility List (PCL).
IMPORTANT: EEFF 4.2 has been qualified for use only with ePO 5.0.1 and later; deployment of EEFF 4.2 with ePO 5.0 RTW platform is not supported.


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Supported versions of McAfee Agent

 
  MA
5.x
MA
4.8
MA
4.6
MA
4.5
MA
4.
0
EEFF 4.2 No Yes3 Yes No No
EEFF 4.1.x No Yes3 Yes2 No No 
EEFF 4.0.x No No Yes Yes1 No

1 For EEFF 4.0.x, the minimum supported release is MA 4.5 with Patch 2.
 
2 For EEFF 4.1.x, the minimum supported release is MA 4.6 RTW (build 1694). 
NOTE: 
Several EEFF 4.1 guides incorrectly state the minimum MA release as MA 4.6 Patch 2. To review the documentation correction details, see KB76879.
3 MA 4.8 is only supported with ePO 4.5 and later. For details, see KB51573.
 

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Supported Integrations with Data Loss Prevention Endpoint (DLPE)

 
Host DLP Release EEFF Release Win8 Win7 Vista XP
DLPE 9.3.300 EEFF 4.2 Yes Yes Yes Yes
DLPE 9.3.200 EEFF 4.2 Yes Yes Yes Yes
DLPE 9.3.100 EEFF 4.2 Yes Yes Yes Yes
DLPE 9.3.000 EEFF 4.2 Yes Yes No No
DLPE 9.2.200 EEFF 4.2 No Yes No No
DLPE 9.2.200 EEFF 4.0.1 No Yes Yes Yes

NOTE: Data Loss Prevention Endpoint was previously known as Host Data Loss Prevention (Host DLP).

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Supported Network Shares / File Servers
EEFF 4.x offers full support for the following network shares.

 
Network Share EEFF
4.x
Comment
NetApp Yes For Known Issues, see KB73189 and KB74890.
Samba Yes  
EMC Yes  

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Supported Encryption algorithms with EEFF
 
Algorithms EEFF
4.x
Comment
AES 256 FIPS 140-2 Yes  
AES 256 Yes  
RC5 Yes Maintained in client for backward compatibility
RC5 1024-bit 18 rounds Yes  
RC5 1024-bit 12 rounds Yes  

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Language support
 
Languages supported on the client:
  • Chinese (simplified)
  • English
  • French
  • German
  • Japanese
  • Spanish
    Languages supported with ePO:
    • Chinese (Simplified)
    • English
    • French
    • German
    • Japanese
    • Spanish

    Documents/guides localized:
    • Product Guide
    • User Guide
    • Migration Guide
    • Release Notes
    • Help Extensions

    The above documents/guides are localized in the following languages:
    • Chinese (Simplified)
    • English
    • French
    • German
    • Japanese
    • Spanish

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