Last Modified: 07/26/2013
Rated:
Environment
McAfee VirusScan Enterprise (VSE) 8.8 Patch 1 and later
McAfee VirusScan Enterprise 8.7i Patch 5 Repost
Microsoft Windows 2008 R2
Problem
After you install VSE 8.7i Patch 5 Repost or VSE 8.8 Patch 1 or later, HyperV servers on Windows 2008 R2 show Cluster Shared Volumes as:
Online (Redirected access)
If you try to bring the shared volume online, you see the following error:
The Action 'Turn off redirected access for this Cluster Shared Volume' did not complete.
NOTE: VSE functionality is not impacted.
If you run the fltmc command, it reports the following:
|
Filter Name
|
Num Instances
|
Altitude | Frame |
|
CSVFilter
|
2
|
404900 | 1 |
|
mfehidk
|
|
329998.99 | <Legacy> |
|
mfehidk
|
2
|
321300.00 | 0 |
System Change
- VirusScan Enterprise 8.8 Patch 1 or later
- VirusScan Enterprise 8.7i Patch 5 (repost)
Cause
The whole-number portion is pre-assigned so the suffixes (.00) through (.99) are used to deal with upgrade scenarios where a new filter version must coexist with a previous one until you restart your computer. This usage is consistent with Filter Manager's own method of dealing with <legacy> filters.
Solution
Microsoft has confirmed that a Cluster (Windows 2008 R2) will put a Cluster Server Volume (CSV) in redirected mode if a filter’s Altitude is not an integer.
The following Microsoft KnowledgeBase article hotfix resolves the issue where Redirected Mode is enabled unexpectedly in a Cluster Shared Volume when you are running a third-party application in a Windows Server 2008 R2-based cluster.
To obtain the hotfix and instructions to address this issue, see the Microsoft article 2674551: http://support.microsoft.com/default.aspx?scid=kb;EN-US;2674551.
Workaround
Install a version of VSE that has not adopted the new drivers, for example:
- VSE 8.7i Patch 4 or earlier
- VSE 8.8
Related Information
Affected Products
Known Issue/Product Defect
VirusScan Enterprise 8.8
VirusScan Enterprise 8.7i
