You see the following error in the Windows Event Viewer system log:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
User: N/A
Description:
The McAfee SiteAdvisor Enterprise service failed to start due to the following error:
McAfee SiteAdvisor Enterprise is not a valid Win32 application.
You see the following error in the Launch.log:
setup_SAE.exe: returned non-zero return code: 1603
You see the following error in the McScript_error.log:
E #4580 CmdPrsr Error trace:
E #4580 Thread [Main thread]->
E #4580 SessMgr [SessionManager::runScript:C:\ProgramData\McAfee\Common Framework\InstallMain.McS]->
E #4580 ScrptExe [Executing section ScriptMain]->
E #4580 ScrptExe [Call]->
E #4580 ScrptExe [Executing section InstallAllProducts]->
E #4580 ScrptExe [LoopIf]->
E #4580 ScrptExe [Executing section InstallProduct]->
E #4580 ScrptExe [CallIf]->
E #4580 ScrptExe [Executing section ContinueProductInstallation]->
E #4580 ScrptExe [CallIf]->
E #4580 ScrptExe [Executing section ScriptInstall]->
E #4580 ScrptExe [Call]->
E #4580 ScrptExe [Executing section RunInstallScript]->
E #4580 ScrptExe [Line 1906: RunScript dwRet = C:\ProgramData\McAfee\Common Framework\Current\SITEADV_3500\Install\0409\SiteAdvisorInst-3.5.0.573.2.McS, ScriptMain]->
E #4580 CmdPrsr Parse error line 41 column 9: expected TEMP or TMP or WINDOWS or SYSTEM or SYSTEMDRIVE or USER or ALLUSERS or PROGRAM_FILES or PROGRAM_FILES_COMMON or DESKTOP or MYDOCUMENTS or COMMON_DOCUMENTS or STARTMENU or COMMON_STARTMENU or STARTUP or COMMON_STARTUP or CURRENT_SCRIPT or APPDIR or WINDIR or SYSTEMROOT
E #616 ScrptExe Error trace:
E #616 Thread [Main thread]->
E #616 SessMgr [SessionManager::runScript:C:\ProgramData\McAfee\Common Framework\UpdateMain.McS]->
...
...
E #616 ScrptExe Failed to get the product information. Setting usingEarlyRelDats to FALSE
...
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E #2260 ScrptExe Failed to get the product information. Setting usingEarlyRelDats to FALSE