Safari is blocked when VirusScan Enterprise 8.x and SiteAdvisor Enterprise 3.5 are installed

技術的な記事 ID: KB73943
最終更新: 7/8/2020

環境

McAfee SiteAdvisor Enterprise (SAE) 3.5
McAfee VirusScan Enterprise (VSE) 8.x

Apple Safari 5.1.2

問題

Safari is blocked after you install SAE 3.5 and VSE 8.x.

You see the following message when you open Safari:

***C:\Program Files\Safari\Safari.exe
***Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item

原因

SAE 3.5 has a Hardening Policy to block non-supported browsers from starting.

SAE 3.5 checks to see if VSE is installed. If it is, VSE Access Protection protects the SAE 3.5 policy configuration. So, if you disable Access Protection in VSE, it also disables the SAE policy.

解決策

Modify the SAE Hardening Policy and deselect Safari.

Log on to the ePO console.
Open the Policy Catalog, and select SiteAdvisor Enterprise Plus 3.5.0 from the Product drop-down list.
Select Hardening from the Category drop-down list.
Click the relevant policy, click Browser Control, and from the list of Prohibit unsupported browsers, deselect Safari.
Click Save.
Apply policy changes to the clients.

影響を受ける製品

Known Issue/Product Defect
SiteAdvisor Enterprise 3.5
VirusScan Enterprise 8.8

言語:

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Knowledge Center

Safari is blocked when VirusScan Enterprise 8.x and SiteAdvisor Enterprise 3.5 are installed

環境

問題

原因

解決策

影響を受ける製品

言語:

技術用語集

Title

Title

Knowledge Center

Safari is blocked when VirusScan Enterprise 8.x and SiteAdvisor Enterprise 3.5 are installed

環境

問題

原因

解決策

影響を受ける製品

言語:

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