NOTES:
- A version of most of the following information is available in the relevant product guides and readme.txt files. But, the original guides are unlikely to reflect the most recent support policy for those platforms, because Microsoft regularly releases new operating systems or service packs.
- This article provides the latest information about MCP supported environments. Some of this information is made available through linked Product Management statements, which are also published in the Knowledge Base.
Latest/current MCP Releases:
- Microsoft Windows: 4.1.4
- macOS: 4.1.0
- OnPrem Extension: 4.1.0
Supported operating systems for end-user computers
| Operating System |
Service Pack |
MCP 2.5.0 |
MCP 2.5.1 |
MCP 3.0 |
MCP 3.0.1 |
MCP 3.1.0 |
MCP 3.2.0 |
MCP 4.0.0
and 4.1.x |
| Windows Server 2019 19h1, 19h2, 20h1 |
|
No |
No |
No |
No |
No |
No |
No |
| Windows Server 2019 |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows Server 2016 |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows Server 2012 R2 |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows Server 2012 |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 10 Anniversary Update (version 1607) |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 10 Creators Update (version 1703) |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 10 Fall Creators Update (version 1709) |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 10 April 2018 Update (version 1803) |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 10 October 2018 Update (version 1809) |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 10 May 2019 Update (version 1903) |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 10 Nov 2019 Update (version 1909) |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Windows 10 May 2020 Update (version 2004)
Windows 10 Oct 2020 Update (version 20H2)
Windows 10 April 2021 Update (version 21H1) |
|
No |
No |
No |
No |
Yes |
Yes |
Yes |
| Windows 10, 32-bit or 64-bit |
- |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 8.1, 32-bit or 64-bit |
- |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 8, 32-bit or 64-bit |
- |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| macOS 11.2, 11.3, 11.4 (Big Sur)1 |
|
No |
No |
No |
No |
No |
No |
Yes |
| macOS 11.1 (Big Sur) |
|
No |
No |
No |
No |
No |
No |
No |
| macOS 11.0 (Big Sur) |
|
No |
No |
No |
No |
No |
No |
No |
| macOS 10.15 (Catalina) |
|
No |
Yes |
Yes |
Yes |
Yes |
Yes |
No |
| macOS 10.14 (Mojave) |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
No |
1 Supports Apple’s silicon architecture using Rosetta2 emulation
NOTE: We update the supportability information for each new Windows operating system, after it has been released to manufacturing, and within 30 days of that release.
Hardware requirements for end-user computers
| |
MCP |
| CPU |
N/A |
| RAM |
1 GB or higher (2 GB recommended) |
| Hard Disk Space |
300 MB minimum free (500 MB recommended) |
Network requirements
Internet access is needed to communicate with configured proxy servers. If no proxy servers are available, MCP passes all requests to their original location.
Proxy servers
SaaS or Web Gateway exposed to internet access.
| SaaS Web Protection 1.x |
If you did not previously use a SaaS proxy, you must create a SaaS account and configure the policy.
The SaaS user creation form is attached to your MCP invitation email. Fill in the form and send it to SaaS. |
| Web Gateway |
MWG allows you to use policies based on User Name and User Group. |
Software compatibility
- The product team expects no issues with MCP and Windows Terminal Services. But, this view has not been tested, and so can't be supported.
- As of June 2017, the MCP Extension supports the same browsers as the installed version of ePolicy Orchestrator.
Browser support differs between ePO releases. For more information, see KB51569 - Supported platforms for ePolicy Orchestrator.
