NOTES:
- A version of most of the following information is available in the relevant product guides and readme.txt files. But, the original guides are unlikely to reflect the most recent support policy for those platforms, because Microsoft regularly releases new operating systems or service packs.
- This article provides the latest information about MCP supported environments. Some of this information is made available through linked Product Management statements, which are also published in the Knowledge Base.
Supported operating systems for end-user computers
| Operating System |
Service Pack |
MCP 2.3 |
MCP 2.3.1 |
MCP 2.3.2 |
MCP 2.3.3 |
MCP 2.3.4 |
MCP 2.3.5 |
MCP 2.3.6 |
MCP 2.4.0 |
MCP 2.5.0 |
MCP 2.5.1 |
| Windows Server 2019 19h1 |
|
No |
No |
No |
No |
No |
No |
No |
Yes |
Yes |
Yes |
| Windows Server 2019 |
|
No |
No |
No |
No |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows Server 2016 |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows Server 2012 R2 |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows Server 2012 |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows Server 2008 R2 |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows Server 2008, 64-bit |
Service Pack 2 or later |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 10 Anniversary Update (version 1607) |
|
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 10 Creators Update (version 1703) |
|
No |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 10 Fall Creators Update (version 1709) |
|
No |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 10 April 2018 Update (version 1803) |
|
No |
No |
No |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 10 October 2018 Update (version 1809) |
|
No |
No |
No |
No |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 10 May 2019 Update (version 1903) |
|
No |
No |
No |
No |
No |
No |
No |
Yes |
Yes |
Yes |
| Windows 10, 32-bit or 64-bit |
- |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 8.1, 32-bit or 64-bit |
- |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 8, 32-bit or 64-bit |
- |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows 7, 32-bit or 64-bit |
Service Pack 1 or later |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Windows Vista, 32-bit |
Service Pack 2 or later |
No |
No |
No |
No |
No |
No |
No |
No |
No |
No |
| Windows XP Professional, 32-bit2 |
Service Pack 3 or later |
No |
No |
No |
No |
No |
No |
No |
No |
No |
No |
| macOS 10.15 (Catalina) |
|
No |
No |
No |
No |
No |
No |
No |
No |
No |
Yes |
| macOS 10.14 (Mojave) |
|
No |
No |
No |
No |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
| macOS 10.13 (High Sierra) |
|
No |
No |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
No |
| macOS 10.12 (Sierra) |
|
No |
Yes3 |
Yes3 |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
No |
| Mac OS X 10.11 (El Capitan) |
|
Yes1 |
Yes1 |
Yes1 |
Yes |
Yes |
No |
No |
No |
No |
No |
| Mac OS X 10.10 (Yosemite) |
|
Yes1 |
Yes1 |
Yes1 |
Yes |
Yes |
No |
No |
No |
No |
No |
| Mac OS X 10.9.x (Mavericks) |
|
Yes |
No |
Yes1 |
Yes |
Yes |
No |
No |
No |
No |
No |
| Mac OS X 10.8.x (Mountain Lion) |
|
No |
No |
No |
Yes |
Yes |
No |
No |
No |
No |
No |
1 Before you upgrade to Mac OS X 10.10 or 10.11, or later, verify that you are using McAfee Agent 5.0.2 for Mac or later. Earlier versions fail to start on Mac computers running Mac OS X 10.10 and 10.11.
See
KB82993 for more information.
2 Windows XP support:
Microsoft ended extended support for Windows XP SP3 on April 8, 2014. For best results and optimal security, upgrade to a supported operating system. See
KB78434 for details.
Before you upgrade to macOS 10.12, upgrade to McAfee Agent 5.0.4 for Mac or later. Earlier versions fail to start on Mac computers running macOS 10.12.
NOTE: We update the supportability information for each new Windows operating system, after it has been released to manufacturing, and within 30 days of that release.
Hardware requirements for end-user computers
| |
MCP 2.x |
| CPU |
N/A |
| RAM |
1 GB or higher (2 GB recommended) |
| Hard Disk Space |
300 MB minimum free (500 MB recommended) |
Network requirements
Internet access is needed to communicate with configured proxy servers. If no proxy servers are available, MCP passes all requests to their original location.
Proxy servers
SaaS or Web Gateway exposed to Internet access.
| SaaS Web Protection 1.x |
If you did not previously use a SaaS proxy, you must create a SaaS account and configure the policy.
The SaaS user creation form is attached to your MCP invitation email. Fill in the form and send it to SaaS. |
| Web Gateway |
MWG allows you to use policies based on User Name and User Group. |
Software compatibility
- The product team expects no issues with MCP and Windows Terminal Services, but this view has not been tested, and so cannot be supported.
- As of June 2017, the MCP Extension supports the same browsers as the installed version of ePolicy Orchestrator.
Browser support differs between ePO releases. See KB51569 for further information.
