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Knowledge Center


How to enable Email Gateway 7.x SMTP conversation logging
Technical Articles ID:  KB74815
Last Modified:  3/2/2016
Rated:


Environment

McAfee Email Gateway (MEG) 7.x

Summary

On October 22, 2015, Intel Security announced the five year End of Life (EOL) for McAfee Email Gateway (MEG) software and appliances. For details, see KB85857


Use the following steps to enable MEG 7.x SMTP conversation logging, which is especially useful for troubleshooting:
  1. Open the Appliance management console.
  2. Select Email, Email Configuration, Protocol Configuration, Connection Settings.
  3. Expand SMTP conversation logging.
  4. Select Enable SMTP conversation logging.
NOTES: 
  • Enabling this feature logs SMTP conversations, allowing you to see how email has been processed.
  • You can view logs for individual messages in Message Search
  • Enabling this feature adversely affects performance for versions prior to MEG 7.5. Technical Support recommends turning this logging off when you have finished troubleshooting.
  • SMTP conversation logging is enabled by default in MEG 7.5 onwards. Improvements included in MEG 7.5 and later mean performance is unaffected when this logging is enabled. 

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Affected Products


Configuration
Email Gateway 7.6

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