Knowledge Center

How to enable Email Gateway 7.x SMTP conversation logging
Technical Articles ID:   KB74815
Last Modified:  3/2/2016


McAfee Email Gateway (MEG) 7.x



Use the following steps to enable MEG 7.x SMTP conversation logging, which is especially useful for troubleshooting:
  1. Open the Appliance management console.
  2. Select Email, Email Configuration, Protocol Configuration, Connection Settings.
  3. Expand SMTP conversation logging.
  4. Select Enable SMTP conversation logging.
  • Enabling this feature logs SMTP conversations, allowing you to see how email has been processed.
  • You can view logs for individual messages in Message Search
  • Enabling this feature adversely affects performance for versions prior to MEG 7.5. Technical Support recommends turning this logging off when you have finished troubleshooting.
  • SMTP conversation logging is enabled by default in MEG 7.5 onwards. Improvements included in MEG 7.5 and later mean performance is unaffected when this logging is enabled. 


The content of this article originated in English. If there are differences between the English content and its translation, the English content is always the most accurate. Some of this content has been provided using Machine Translation translated by Microsoft.

Rate this document

Did this article resolve your issue?

Please provide any comments below

Affected Products

Email Gateway 7.6

Beta Translate with

Select a desired language below to translate this page.

Glossary of Technical Terms

 Highlight Glossary Terms

Please take a moment to browse our Glossary of Technical Terms.