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How to enable Email Gateway 7.x SMTP conversation logging
Technical Articles ID:  KB74815
Last Modified:  05/28/2013
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Environment

McAfee Email Gateway 7.x

Summary

Use the following steps to enable MEG 7.x SMTP conversation logging, which is especially useful for troubleshooting:
  1. Open the Appliance management console.
  2. Select Email, Email Configuration, Protocol Configuration, Connection Settings.
  3. Expand SMTP conversation logging.
  4. Select Enable SMTP conversation logging.
NOTES: 
  • Enabling this feature logs SMTP conversations, allowing you to see how email has been processed.
  • You can view logs for individual messages in Message Search
  • Enabling this feature adversely affects performance for versions prior to MEG 7.5. McAfee Support recommends turning this logging off when you have finished troubleshooting.
  • SMTP conversation logging is enabled by default in MEG 7.5. Improvements included in MEG 7.5 mean performance is unaffected when this logging is enabled. 

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