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VirusScan Enterprise 8.8 Hotfix 625756 installation fails if Host Intrusion Prevention is installed
Technical Articles ID:   KB75019
Last Modified:  4/21/2017
Rated:


Environment

McAfee Host Intrusion Prevention (Host IPS) 8.0, 7.0
McAfee VirusScan Enterprise (VSE) 8.8 Hotfix 625756

Problem

When installing VSE 8.8 Hotfix 625756 on a computer with Host IPS installed, the hotfix fails to install.

Cause

Host IPS effectively prevents the hotfix installation from being completed by blocking mfehidin.exe from setting the Access Control List on mfevtps.

Solution

This issue is resolved in VSE 8.8 Patch 2.

{GENRLS.EN_US}

{VSE88PATCHES.EN_US}

{GENPA.EN_US}

Workaround

Before VSE upgrades the core drivers, you must temporarily disable Host IPS and stop its Agent service.

Disclaimer

The content of this article originated in English. If there are differences between the English content and its translation, the English content is always the most accurate. Some of this content has been provided using Machine Translation translated by Microsoft.

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