Error while checking MD5 checksums (VirusScan Enterprise for Linux 1.9 fails to start after installation)

Technical Articles ID: KB75048
Last Modified: 6/22/2016

Environment

McAfee VirusScan Enterprise for Linux (VSEL) 1.9.x

Problem

VSEL 1.9.x fails to start after installation. The following error displays when the nails service attempts to start:

Error while checking MD5 checksums.

Errors similar to the following display during installation:

McAfeeVSEForLinux-1.7.0-installer: line 596: ed: command not found
McAfeeVSEForLinux-1.7.0-installer: line 604: ed: command not found
McAfeeVSEForLinux-1.7.0-installer: line 1282: ed: command not found

If the VSEL service is started, the following message displays:

nails.initd: Error while checking MD5 checksums (/opt/NAI/LinuxShield/etc/md5)
nails.initd: ./Linux-NAI-i686//opt/NAI/LinuxShield/apache/icons/logo_McAfeeSecurity_Lg.gif: No such file or directory
nails.initd: ./Linux-NAI-i686//opt/NAI/LinuxShield/apache/icons/broken.png: No such file or directory

-----snip---

nails.initd: ./Linux-NAI-i686//opt/NAI/LinuxShield/template/libexec/authpam-wrapper: No such file or directory
nails.initd: ./Linux-NAI-i686//opt/NAI/LinuxShield/template/libexec/nails-mert: No such file or directory
nails.initd: 699 of 707 listed files could not be read

Cause

The VSEL installer script requires the ed line editor to be installed. If the ed line editor is not installed, the VSEL installer completes with errors, but VSEL does not start because the md5 checksums fail.

Solution

Uninstall VSEL and install the ed line editor from the installation media for your Linux operating system:

Uninstall VSEL. See the product documentation (Release Notes) provided with VSEL for full removal steps.
Open a terminal window.
Type the following command and press ENTER:

rpm -ivh ed-0.2-39.el5_2

NOTE: The version of ed you are installing may change depending on your version of Linux.

For further information on ed and to download the latest version, go to: http://www.gnu.org/software/ed/.
Reinstall VSEL.

Affected Products

Known Issue/Product Defect
VirusScan Enterprise for Linux 1.9.x

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Error while checking MD5 checksums (VirusScan Enterprise for Linux 1.9 fails to start after installation)

Environment

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Cause

Solution

Affected Products

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Error while checking MD5 checksums (VirusScan Enterprise for Linux 1.9 fails to start after installation)

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Affected Products

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